The Good Soap - Let's Go Back To The Bar
United Kingdom
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Reviews (9)
Very helpful team, thank you for sorting out my issue efficiently
Developer reply ·
Thank you for your amazing review! 😍 Zydrunas
I've been using Omnisend for a few years now and will say that the team who help you with technical issues and assistance are amazing, they are so patient and nothing is too much trouble. I've not been impressed though with the implementation of the reviews section and believe there to still be missing features. I just feel like this section was rushed and not thought through properly from what a customer needs. However, the team themselves have been so helpful and even though it was not possible to resolve all issues I have with the reviews section I still highly recommend this app and it's team.
Developer reply ·
Hello there, Thank you for your feedback! We're glad to hear that you've found our team amazing, and helpful over the years. We appreciate your honest input regarding the reviews section, and understand your concerns about missing features. Your feedback is valuable to us, and we will take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
A very simple app to use. Icons look great on the website and were easy to create and add. Thank you
Developer reply ·
Thank you for your review! 👌 Glad to hear it was easy for you to publish banners! Zydrunas
This is a great app. Easy to use and navigate
I'm not enjoying using this app at all. I asked a question on Live Chat and didn't get an answer. I set it to get an email when a customer reviews a product, the emails don't arrive. Today the app won't even load. There is an issue where some of my reviews are showing as Pending PII, it looks awful on my website and I can't get an answer from them on how to sort this. I'm thinking of deleting this app but I don't want to lose the reviews I've got. Could someone please get in touch with me?
Developer reply ·
We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right. Regards, MyAppGurus Team
Very easy to install and works smoothly. Thank you
Developer reply ·
Thank you for the review! We're delighted to hear you appreciate our app. If you have any further questions, please feel free to ask.
Decent app. However, as a seller I'd like notifications when customers review products, as it is currently I have to keep checking it. Maybe I'm missing something? Good app though overall
Developer reply ·
Hey there! Thanks for taking the time to leave a review. You can use the Shopify Flow app (https://shopify.link/mB8l) to create a workflow that will notify you whenever you receive a review. Feel free to refer to this guide (https://shopify.link/6kox) to create a workflow. You can select "Shop Review Published" as the trigger and "Send internal email" as the action. This is how the workflow should look: https://shopify.link/qWDy. -Summer, Shopify Support
I've not had chance to use the app yet so not sure how well it works but the customer support I received whilst setting the app up was extremely efficient and helpful. Thank you
Developer reply ·
Hello, The Good Soap - Let's Go Back To The Bar, We are grateful that you took the time to leave us a 5-star review! We will share this with the store team to let them know to keep up the amazing work. Best Regards
I've only just started using Plug In SEO but I've already been able to change so much that needed to be changed, with the help of the oh so patient helpers. I've pestered them wih so many questions and all of the answers given back to me have been polite, clear and concise and have explained exactly what I've needed to do and they've helped me work through the issues. I really am impressed. Thank you
