Munchyhub

This app is an undiscovered gem. I've been searching for so long for a Whatsapp app that can do: utility/transactional notifications to customers, chat to customers, and broadcasting/marketing to customers... all from the same app. It's literally what such an app should do, but nobody has managed to do all these 3 tasks so comprehensively. . This has replaced my standard Whatsapp app (developed by META) which can only do basic transactional notifications. . This app is far superior and solid. No bugs, no issues. And it has a lot of advanced features for automations, broadcasting, and what not. . The setup is pretty simple and straight forward for anyone who has some basic knowledge. And Ryan has helped me at every step of the way, and assured me that every setup step is correct. . Our store looks really professional now with this integration. I love it. . The app may be newly launched with not a lot of reviews, so don't be discouraged by the few reviews - the team behind, developing this app, has many other solid apps with a proven track record of reviews (if you check their other apps).

The WhatsApp for Shopify app stopped sending order notifications without any changes on my side. When I investigated, I found that the app had silently lost its connection to my WhatsApp Business Account — the partner sharing between my account and the app was gone, with no notification or explanation. My phone number is set up using Meta's own Coexistence feature, which is specifically designed to allow a number to work on both the WhatsApp Business mobile app and a business platform like this one, simultaneously. Despite this being a supported Meta feature, the app flagged my number as 'Ineligible' when I tried to reconnect, essentially locking me out. Trying to manually restore the connection in Meta Business Manager fails silently with 'Unable to assign assets'. There is no way to fix this from either the Shopify side or the Meta side without a technical escalation that merchants have no direct access to. The result is that a core feature of the app — automated order notifications — simply stops working, with no warning, no fix available to the merchant, and no clear customer support path. For a business relying on this for customer communication, that's a serious reliability problem. In other words, they failed miserably exactly at the feature they say they support: the Coexistance feature. With no way to restore or fix the problem. The support is non-existent. META Business Suite, Whatsapp, or Whatsapp Business - none can offer any help with that despite contacting them all. The hoops and loops you have to go through to verify a damn phone number are beyond belief. It's as if you're doing such an important thing as the Moon Landing - that many security features it has around that, which eventually, inevitably, fail. I just don't understand their obsession with having to use a phone number in one place only, and when they attempted a Coexistance feature (so you can use the number across different apps), it failed miserably. The app is now dead, sitting there idle, not doing anything. I'll have to uninstall it if nobody from customer support replies. It's been many days already and nobody replied to the Support message I sent here.

The app is very neat, and works great: no bugs, no glitches, etc. We tried other apps but don't seem as tight as Appstle. When we installed Appstle, it worked like a breeze, and it has a lot of advanced options which I, personally, like as I prefer to be in control of all the details: from workflows to design. And it's all built into Shopify admin dashboard, no need to use a separate admin portal. Customer support is great too, live 24/7, and helped me set it up in no time with no risk of loosing any existing subscribers we have.

Great customer support. And the app just does what it says, right off the bat, easy to set-up, while having some of the most advanced features for this type of app. Happy so far.

The app is so efficient and intuitive for our customers: much better than any of the previous loyalty apps we've used (including those widely used out there who use complex and heavy floating widgets). The app allows customers to redeem every single point they have (through a slider, straight in their Mini / Drawer Cart), not just predefined amounts of points. It integrates perfectly, and has no errorrs or bugs. It's CAE (new Shopify's Customer Accounts Extension). And the customer service is top notch. Balint has helped us with everything, including the (points) migration from a previous loyalty app. We were up and running within a few hours. So, yeah, I'm happy we found this app after testing other similar apps that weren't so efficient and intuitive at attracting customers to use their points.

It's a very simple and effective app. It does what it says, and it helps you get an overview of your orders. It could benefit from some extra features, though, like: - being able to see all orders individually, not clumped up as you zoom out. - a heat map. - different filters other than orders number (like product type, etc.). - a smoother map interaction with more zoom steps. - an outline map design.

Omnisend has been a breeze and a huge breath of fresh air since we started to use it. We come from Klaviyo, and now we regret spending so much time, energy, lost nights and even money (although the money is the least important part) with Klaviyo, which is an outdated, clunky, and nearly impossible to use app (due to it's counterintuitiveness). But, in a way, I don't regret trying Klaviyo because now I know that I haven't missed anything by moving away from Klaviyo. So, if you're unsure, if you see most people online recommending Klaviyo, I say go for it, try it for yourselves for a couple of months, and then try Omnisend. - and I say this as a marketing manager working in marketing for nearly 20 years now. Klaviyo may be marginally more powerful in a few aspects, specifically, some extra segmentation features, and some extra flow logics and triggers/hooks - but these extra things are so marginal that you'll probably never use them unless you're some sort of a large corporate brand selling over multiple markets/countries, and coming up with some unnecessarily complicated campaign logics. Omnisend can do 90-95% of all that already, and they're improving every day. As a store and business owner, you'll spend most of your time in the marketing platform. If that's not a pleasure to work with, then you'll curse yours days. Omnisend will make you love your job again - that nice and easy and straightforward is to work with it. Omnisend's customer service is top. Always available within minutes, and always knowleadgeable and helpful. Klaviyo, literally, has no customer service (despite claiming they're the more advanced solution, and charging a higher premium for their service) other than 24 hour email - and most of the times they just give you basic/generic links to their help files, or just outright tell you they can't help you and that you need to hire your own developer or whatever - unnaceptable. Not to mention that Omnisend is fairly more affordable, and offers a much better deal on SMS plans too. Omnisend is, literally, the backbone of my store and business now - and once the automations are set up (we have about 15 of them so far, each with multiple series of emails), watch it do wonders (of course, assuming your website is in right order as well). I've seen a few other negative reviews here - I just don't understand what's the matter: customer service is top, and the pricing is pretty straight forward (just because some people don't understand the pricing, it doesn't mean it's not clear or a reason for a negative review - and if you can't afford it, just use something else, but it doesn't mean the app is bad).

Pretty disappointed with the app. It's outdated, clunky, and has one of the worst UI and UX I've ever seen, as well as overly complicated even for simple tasks. The app needs a COMPLETE overhaul. There's nothing to save or improve in the interface. the UI/UX needs a complete redoing. . And I say this as a professional in marketing for over 20 years who is not just a beginner, and who's not easily discouraged by complex interfaces. This is not complex, it's simply broken for the most part. Feels like I'm using an app developed in 1996 when Microsoft Windows was barely taking a foothold. . Yes, the app is fairly strong, it excels in segmentation, flow triggers, and flow charts - it does the extra 5% mile that other apps don't do, although other apps are pretty much there anyway. So, is that 5% overly complicated extra mile really necessary? Yes, if you're a corporate brand selling in 100+ countries, having 1000+ customer segments, and you don't mind overcomlpicating your life with counterintuitive clicks, day in day out. But other than that, the app is simply not effective for 90% of the jobs you have to do. . - The email editor is almost impossible to use, and it's impossible to create consistent email designs (and no, this is not just a matter of different email clients rendering the email in different ways). - Simple tasks that should take a few clicks end up taking hours and hours of configurations and checks and rechecks: it just makes you go mad after a while. - Having the highest price on the market (in this email marketign field) for being self-proclaimed as "the best" in the niche... is simply not justified. . Considering that, as a business owner, you will probably spend 80% of your time in the marketing app, you may want to avoid apps that make you pull your hair out. By all means, please go ahead and try it, before you decide on a different solution, just so you take an informed decision. This is not a decision you have to take lightly. . Oh, by the way, if you have a database of subscribers in Shopify, none will be marked as subscribed in Klaviyo. You have to literally rebuild your entire database of customers, and ask them again to consent to your marketing (most of which will never do on a second time despite placing an order with you previously and accepting to be subscribed in that moment when they actually desired the product from you, when their subscribtion intent was highest). This is mad. Klaviyo's explanation: it's just the privacy / consent / GDPR policy, and we don't want to assume responsibility for anything because God forbids, you may be faking the consent in Shopify, so we don't trust the Shopify consent, we need a separate consent just for Klaviyo. . Also, the customer service is pretty much non-existent, other than emails over 24 hours where the customer service simply points you to some basic help articles in their knowledge base. And, God fobids you need actual help with anything: for the most part they'll say it's not their job and that you need to hire a professional instead. . I say this with a heavy heart because I had high hopes from this app, and I didn't want to leave this review knowing that there are some real people behind working on it, but things had to be said. Whoever is in charge of leading the direction, it's leading it in the wrong direction, and dragging the entire team with them.

Worst experience I've had with an app or customer service. We tried this app, but it just didn't cut it, plus it has quite a few bugs and limitations, so we decided not to use it..., even though it sounds enticing and attractive to have Reviews, Wishlist and Loyalty all in one integrated app - but nothing further from the truth. But I thought, fine, not for us, let others make what they will of it, but we will uninstall it. And this is where the nightmare has started. We are 3 months after uninstallign the app, and we have still not managed to get rid of this app. The app installs counless: metafileds, metaobjects, structured and unstructured, read and read-only metafields and metaobjects. Your website gets riddled with about 20-30 such fields in: prodcuts, variants, customers, orders, etc. + garbage code that affects your website's performance. The worst part is that you simply can't remove them, even after the app has been removed. It completely messes up your website. We have gotten in contact with them countless times: dozens of emails, hours wasted, back and forth with incompetent customer service (different people, so not just one person) who simply can't remove them, doesn't know how to remove them, and/or they think they have removed them but have no idea if they did or not. They do not acknowledge the removal even after I sent them countless screenshots. I have also given them total access to the website, but they were still incapable to remove them. Not to mention all the weeks lost while they say they will get back to you with an update, and they never do. We have contacted Shopify support who have also raised this as a priority with them... still no result. Even Shopify can't hold them responsible. Shopify support agrees with me, and simply can't get a hold of them. Not even Shopify support has access or the power to remove all that garbage left behind by the app. Absolute madness. 3 months in, and we still haven't got a resolution. They even stopped replying now. I simply don't know what else to do, I'm desperate. I didn't want to give this review but it has to be a WARNING to everybody else. DO NOT mess your website with this app, unless you want to cause irreversible damage. I'm not even sure how they're allowed to operate on the Shopify app store when even Shopify support said this is unnaceptable. I'm not sure how they got those positive reviews when their customer service is so abysmal. Please, someone at Growave customer service get in touch with me, to look into this.

Does a decent job for most main tasks. Perfect for beginners or even for advanced users who may simply forget different things.

This is a great app. Probably the best in class for Gift Wrapping. I have probably tried the top 10 apps for gifting, but none even come close. . Why this app is best: - 1. It's not just another app that offers extra product options that you have to customise in 1000 ways to hopefully match a good UI/UX for Gift Wrapping. This app offers 1 product option - Gift wrapping only, and it does it so well in terms of UI / UX, that no other app even comes close. - 2. It can offer Gift Wrapping for the entire order (once), not just per each product, although it can do per product as well. Flawless mdoern built for Shopify interface and UX. - 3. It integrates perfectly with your website design, looks like it's a built-in feature. . The price is worth it, even if there's no free plan. There's a free trial, you can test it out. But you won't regret it. If you sell, at least, a few orders a day, the price is already justified. If you only sell 1 order every few days, maybe not. But this is more for businesses that have already got a bit of traction. . Very easy to use and set-up, we didn't need any help for any specific customisations or errors. It works flawlessly. . One single drawback feedback: it would be great if the Cart updated dynamically, instead of having to refresh the entire page for the changes to take effect (like when you add/remove/update the Gift Option). The page refresh is a bit distracting but workable for the time being (I'm sure they're working on improving it every day).

The app seems fairly good, nice integration directly into the Shopify dashboard, etc. 5-stars for that. Unfortunately, the label prices are fairly high, same or even higher than my own business accounts with the carriers directly (Royal Mail and DPD - in the UK). I guess it's all their fees added on top. To what good a nice app if it's not practical or beneficial? Maybe I'm wrong and I'm missing something. But looking forward to some label rates improvement over time. And I hope a direct carrier Business Account integration will be made available soon as well.

Awesome app. Huge amount of customisations which is perfect for when you need to make fine tunings, like I do. And the customer service is top. Brian helped me set it up and customise it the way I wanted, so now it looks fully embedded into my website, design wise.

One of the best companies and customer service I've ever had, hands down. Grace and Pearl are stellar, live chat support, instant solutions to anyting you need. Now, the Subi app is probably one of the best I tested - fully integrated into the Shopify Admin dashboard, and fully compatible with the new Shopify user accounts (users can manage their subscriptions right from Shopify user account page, NOT a separate page hosted elsewhere). Best modern design options too, doesn't feel outdated like most others and the design customisations are easy and intuitive. Best UI/UX I've seen. I'd say definitely far superior to the likes of ReCharge who many think are the biggest. Just try Subi, then we speak. Subi is how any app on the Shopify store should be developed.