The Gaming Eagle
United States
Reviews (6)
If you have been managing a Shopify store for a long time, you'll find the CedCommerce platform quite familiar. The app can automatically match existing eBay listings with your products on Shopify (this was a MUST for us since we have rich multimedia on our eBay listings and want to be distinct from standard listings. To do so, match your SKU on your eBay listings with your Shopify products' SKU. I had to reach out to the CedCommerce team once so they could finish checking three products that, for whatever reason, couldn't match automatically (This is probably because those eBay listings have videos and other complex elements in the description). They solved this mystery in 3 minutes. We are new customers. Therefore, we will assess the reliability of fulfilling orders from eBay through this app in the next couple of months.
Developer reply ·
Hello The Gaming Eagle, Thank you for your detailed review! It's great to hear that the CedCommerce platform feels familiar to those who have been managing a Shopify store for a long time. The ability of the app to automatically match existing eBay listings with your Shopify products is indeed a valuable feature, especially if you want to maintain a distinct presence with rich multimedia on your eBay listings. Thank you for sharing your experience and observations. If you have any more questions or need further assistance during your evaluation period, feel free to reach out to the CedCommerce team. They'll be happy to support you. Best Regards, Team Cedcommerce.
I want to take the time to appreciate the assistance I got from John D. He set up everything for our store, adjusted some visual customizations, and clarified how the system works from the merchant side. What else can you ask for?
Get eight times more sales. A bold claim. Even though we had paid social media ads explicitly made for driving traffic to our store, all of our sales did NOT use the promo code you could get by signing up to text messages by Recart. Long story short, our customers are better off paying the retail price than giving away their phone numbers for a 15% off on their purchase. Perhaps Recart drives sales up for lower-priced items or a different industry than ours. Electronics shop owners, pass on this one. It will take valuable time for you to set up this correctly, and it's not worth it. You are better off pushing more sales through promotion inserts in your packaging, giveaways on social media, and 5-star reviews. My two cents.
Developer reply ·
We’re sorry you had a negative experience with our free trial program! The 8X ROI guarantee is only feasible when there’s a minimum level of traffic coming to your store. Our team should’ve reviewed your store stats in more detail and communicated this at the beginning of the trial to set proper expectations. Again, our apologies for any miscommunications. Please let us know if there’s anything further we can do. Best, Recart Team
It's practical and is available on iPhone. Getting answers for our clients is a breeze with this app. You have the option to program a couple of common questions with their respective solutions. Sometimes, that's all that the customer wants. For example, make sure to include a question related to refunds. It seems that's a prevalent question among customers.
A complete waste of time. Countless hours, e-mails and phone calls with Shopify and Microsoft Advertising support. This app has caused my Merchant Account to be suspended, fed incorrect data about my products to Microsoft, and as a result, I am not able to run ads. DO NOT INSTALL THIS APP. It will cause you thousands of dollars in lost sales.
Developer reply ·
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
A complete waste of time. Countless hours, e-mails, and phone calls with Shopify and Google Ad support. This app has caused my Merchant Account to be suspended, fed incorrect data about my products to Google, and as a result, I am not able to run ads. DO NOT INSTALL THIS APP, please. Just don't do it. It will cost you thousands of dollars in lost sales.
Developer reply ·
Hi there, William here from the marketplaces support team at Shopify. We appreciate the feedback you've provided for our app and will pass these challenges onto our development team for review. I'll also personally email you to followup regarding the account specific details you've mentioned. William | Marketplaces Support Specialist Shopify