The Foggy Dog

Awesome app for a great price. We were evaluating Fairing but balked at the price and frankly Userloop is doing basically everything we would want from a post-purchase survey. We have plugged it into Claude through the easy-to-use MCP connector and have easily automated weekly reports using the Userloop data (they also send their own helpful email summary each week, but we had some specific nuances that we wanted to reflect in a custom report). There was an issue with how the NPS data was pulling into the MCP and the Userloop team replied AND fixed the issue within a few business hours. Incredible!

We were excited about Daasity because we have a number of custom reporting needs given the fact that we use a lot of bundles, and also have both DTC and wholesale running through our Shopify site. The sales team sold us on a custom setup. Unfortunately, the implementation was possibly the worst I have ever experienced. Not only was there and almost complete lack of project management and QC that required untold hours of our teams time, but after six months we were still nowhere near completion and to make matters worse, Daasity informed us that we would have to pay thousands of dollars more in order to finish the originally scoped project (!) It also appears that something is happening at the company, given that almost the entire team we were working with, including their cofounder, left the company suddenly and without a word of notice during our implementation period. Needless to say, we terminated our contract. If you need a custom implementation I would advise you to run away.

The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.

I've really enjoyed this app and the customer support has been amazing. Any issue we've run into has been worked through and I love how the app is consistently adding new features and continuing to make the customer experience easy!

RUN AWAY! We tried to make the switch from Judge.me to Yotpo in order to get the Google trusted reviews integration. We have the enterprise version so we had a custom implementation. The implementation took 7 months due to lots of issues on the implementation and account management teams, and it FINALLY went live yesterday - at which point over 10,000 customers were mistakenly sent review requests for extremely old purchases, in some cases orders made 6 months ago. We're now dealing with a flood of confused and annoyed customers. This was after being assured that only customers who ordered in the last ~3 weeks would be emailed. Literally the least professional and biggest waste of time I've ever encountered.

We have been using Judge.me ever since we started our Shopify store years ago, and it's grown with us from a few orders a day to 400/day. We recently switched to Yotpo to get the Google Trusted Reviews functionality and also integrate with the rest of their platform offerings like loyalty. We're now paying $12K/year for significantly less functionality and much more headache than what we got with Judge.me and honestly I miss it already. This is a great app, you won't go wrong.

Easy to use, super intuitive and very helpful! Not sure why Shopify doesn't have all of these capabilities as part of the native platform but we are very grateful for Hextom for creating it!

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

This helps solve my Shopify reporting issues (if you're not in the most expensive plan, there is very limited reporting!). Not only is the off-the-shelf reporting very comprehensive and intuitive, but I needed extra information in my report and the customer service team delivered a custom reusable report in under an hour. Amazing!

Templates are light years better than Shopify's standard printer. Customer service is excellent. We also have the email templates and absolutely love them. Highly recommend!

Seems awesome and the customer support is responsive and helpful.

Amazing, love it! Beautiful clean layout and easy to update.