PilotMall.com
United States
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Reviews (13)
David is the best. 5* support. Amazing
Developer reply ·
Thank you so much for your kind words! We're delighted to hear that David gave you such outstanding support. From BOGOS team with love 💗
We were convinced to resubscribe a month ago by promises of a "new era" under a new CEO and significant company changes. Unfortunately, our experience has been a complete failure. The app is non-functional for us: in an entire month, not a single review request email has been successfully sent to any of our customers. Compounding this critical failure is the support, which has been severely lacking. Their only "solution" has been to repeatedly ask us to uninstall and reinstall the app, and we now go weeks without any response. Our urgent emails to tech support, our sales rep, and even the CEO have been met with silence. Stamped does not work, and the support team seems utterly uninvested in finding a solution.
Tobias was amazing. Got us all setup. Highly recommended.
We've experienced flawless performance with this app, and the supportive team consistently goes the extra mile to ensure positive outcomes. We highly recommend this app and their dedicated service.
Developer reply ·
“Thank you so much for your kind words! It’s fantastic to hear that the app has been performing flawlessly for you. We’re always happy to go the extra mile, and we truly appreciate your recommendation!
I wrote this review a few days ago and then hit delete. I figured I'd give Okendo the benefit of the doubt... Nothing has changed. This review is a reality based on my ongoing experience with Okendo. Onboarding with Okendo has been less than stellar. A process that I was told would be prioritized by the sales team has taken significantly longer than expected. There have been long delays and bugginess found in the platform that we've had challenges overcoming... The biggest hurdle working with Okendo is their responsiveness. Tickets are not handled in a timely manner. Emails are not responded to in a timely manner. I've had two onboarding reps and have seen the same lack of response from both. Okendo is the highest priced app that does what they do. You would expect them to back it with a high level of service and care. I haven't seen it. At this point I would not recommend anyone else go through the pain that I've gone through. It has not been a good experience. Sadly, we're in too deep and it would be challenging to pull out at this juncture a week before Black Friday.
Cristos was amazing. I would highly recommend this app and Cristos. I'm extremely happy with what he did for us.
Great app, exceptional service. Would highly recommend them for any shopify store that uses product options.
Developer reply ·
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
These guys are amazing. They have maintained our feeds for ages and keep them running flawlessly. I would highly recommend this app.
Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.
Developer reply ·
Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!
I like the concept. This app sounds great in writing, but sadly this version of Sellbrite can't scale (yet). To explain: Sellbrite for Shopify considers Shopify the "Source of Truth". This concept is fantastic... but as you may be aware, data in Shopify is limited. For starters, the following fields are not imported into Sellbrite (Manufacturer, Model Number, Package Dims, MSRP) because they don't exist in Shopify. As well, bullet points on features and other supplemental data used by marketplaces don't exist in Shopify so you can't add them easily to Sellbrite. There is no way to import supplemental data into Sellbrite via CSV. There is also no way to map Shopify metafields with this data to Sellbrite. In order to get all info into Sellbrite, you would need to manually go to every product description and add the missing data by hand… We have over 4,000 product pages, so this is not an option. I've been told the feature of mapping metafields is in the works and should be available in the coming weeks. Once this feature is added this will do everything that we need it to.
Developer reply ·
Thank you so much for the review and the great rating! We appreciate you and the feedback you've provider, which helps us make Sellbrite better for everyone!
This app takes our shipping offering to the next level. The team at King Webmaster has been instrumental in our success. They have been able to answer all of our questions, and come up with creative solutions to ever challenges that we've thrown their way. Highly recommended.
Amit and the team at Simprosys have been amazing to work with. Their Google Shopping Feed has worked flawlessly for our needs since initial launch a year ago. The team has even added integrations for us, as needed to function properly with our 3rd party apps. They are timely in response, extremely knowledgeable and helpful. Thanks for everything!
Before signing up for Loyalty Lion I took the time to research all of the other major players in the marketplace. All other apps had a functionality deal breaker. This app does it all, and does it well. It's absolutely amazing. It took only an hour or two to launch (under a week to fully integrate seamlessly). The pre launch support team was outstanding. They took the time to understand our business, and our goals for the program. That walked us through all options to insure we configured for optimal results. The dev team was extremely helpful with configuring the app and troubleshooting challenges that other integrations caused. Thanks to their assistance we have a fully integrated, seamless rewards program. We love it!