Papenbreer
Germany
Reviews (11)
This app is absolutely amazing. It saves us a lot of time, has worked perfectly so far and the response to questions and ideas is quick, solution-orientated and friendly. It has enabled us to significantly optimise our photo process. Great customer service as well. Yagiz always has an answer for every question or problem!
Developer reply ·
Thank you so much for your kind words and detailed feedback! 🫶🏻 We’re thrilled to hear that our app has been a game-changer for your workflow and has helped optimize your photo process.💪🏽 Our goal has always been to save you time and provide seamless solutions that truly make a difference in your business operations. It’s also great to hear that our other apps have integrated well with your needs—creating a cohesive experience is what we strive for!😊 Your recognition of our support team means the world to us. We’re always here to ensure you have a quick, friendly, and solution-oriented experience. Thank you for trusting us and seeing the value in our app. We’re committed to continuing to deliver tools that empower your business. If you have any further questions or ideas, don’t hesitate to reach out!🙃
Very good app with fair prices and great support, especially David did a great job! Keep up the good work!
Developer reply ·
Dear Papenbreer, On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app. We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much! We look forward to hearing back from you.
Wir nutzen Sendcloud nun seit mehreren Jahren, die Integration ist einfach und zuverlässig, Support ist immer gut zu erreichen!
Einfache Einrichtung, netter Support, guter Preis, alles Bestens!
Firstly, 5 stars for the very flexible and reliable customer service. Emma and the dev team help us to design exactly the solutions with the app that we need for our shop. The result is a series of very flexible forms that simply look great.
The reproduction of documents in this tool works very well. However, you cannot necessarily rely on the automations. A minus point is the support, which takes a very long time to respond and is inflexible. To date, we have not been able to solve problems that have existed for several months. Another minus point is the staggering of the price plans. We process slightly more orders per month than are included in the $20 plan and therefore have to pay for the unlimited plan, which costs three times as much. We should have paid attention to this before we set up all the documents.
Developer reply ·
Thank you for the feedback. We will take this into account to improve our service and support! We are sorry that you could not implement your automation flow in Printout Designer and that it did not fully meet your requirements.
The app is great, the customer support is above and beyond. We can absolutely recommend.
Developer reply ·
So so happy reading your positive review about our support team! Thank you for the praise! 🙏 Enjoy using our app and if needed, we will be here for you!
Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual. What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!
Developer reply ·
Thank you! We are happy that we could help you to do the transition.
