sleevechief
Germany
Reviews (6)
The Support does not help at all. Chat Bot is horrible.
Developer reply ·
Hello SleeveChief Team, I hope you're doing well. Thank you for taking the time to share your feedback on our app and support experience. We're sorry to hear that your experience with our support team and chatbot hasn't met your expectations. We understand how frustrating it can be when you're looking for assistance and don't feel you're getting the help you need. We'd appreciate the opportunity to look into your concerns further and make things right. We'd like to clarify that we responded to your concerns on the same day we received your emails on both occasions. Our replies were sent to your email address, support@sleevechief.de, but unfortunately, we haven't received a response from you. As a result, we haven't been able to confirm whether our replies addressed your concerns or whether you still need assistance. It's possible that our responses may have been filtered into your spam or junk folder, so we'd kindly ask you to check there as well. Regardless, we want you to know that we're more than happy to help. If you're experiencing any issues with the app or need assistance with the setup, we'd be glad to work with you to ensure everything is configured correctly and works the way you want it to. Your experience matters to us, and we'd welcome the opportunity to provide the support you were expecting. You can reply directly to our emails or reach us anytime at support@codeblackbelt.com. Our team is available via email and live chat, and we'd be happy to explore the best way to assist you. We hope to hear from you and have another opportunity to turn your experience around. Best regards, Code Black Belts Support Team
The Best Support! Thank you Diana!!!
Developer reply ·
Hello sleevechief! It's a great pleasure to receive such a positive feedback describing our service! We'll keep doing our best :) Best regards LangShop Team
Lina did an AMAZING Job here! I had a major issue and it got sooooo fluent and easily fixed! 10/10 Amazing!
Very amazing and quick support! Great work!
AWESOME APP!!! THEY HAVE A QUICK AND EFFECTIVE SUPPORT! THANK YOU FANNY!!! I GOT QUICK HELP!!! SO GOOD!
Developer reply ·
Hi Hassan, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Patrick Transcy by OneCommerce
VERY EASY AND FOR FREE!!!!! VERY VERY EASY LETS GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
Developer reply ·
Thank you for leaving a positive review of our app! We're happy to hear that you found it very easy to use and that you appreciate the fact that it's free. Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you! Best regards, KaktusApp team