← Merchants

Birdfy

United States

Reviews (13)

★★★★★
Shopify

Chloe's response speed was very fast, and it solved my problem in one fell swoop

on Easify Custom Product Options · 9 days using the app
★★★★★
Shopify

Quick response and the ability to quickly handle logistics and other risk issues are very good for merchants, as they not only protect merchants but also protect users!

on Xcotton Post Purchase Guard · 2 months using the app
★★★★★
Shopify

A great application, and the customer service responded quickly, which helped me a lot! Support this good application!!!!!

on TL: Post Purchase Upsell · 5 days using the app
★★★★★
Shopify

Their customer service support is done very well! Every time I have a question, they reply quickly. Hana is a great customer service representative who perfectly solved my problem. It's a great app!

on Joy Loyalty Program Rewards · 7 days using the app
★★★★★
Shopify

good

Developer reply ·

Thanks for the support! Glad you're finding the app useful for the Birdfy store. Our goal is to keep making the gift message experience as seamless as possible so you can focus on your products while we help you identify new customers through every gift sent. Nick Co-Founder

on Giftnote: Gift Message & Cards · 11 months using the app
★★★★★
Shopify

The assistant service is very good, it has helped me twice, and every time I reply and resolve it, it is very fast.

Developer reply ·

Dear Birdfy, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com

on TA MAPPY: Store Locator & Maps · 3 days using the app
★★★★★
Shopify

I'm a new user of this app. Great service, fast response! Appreciate it:)

Developer reply ·

Thank you for your review. We are happy to hear you had a speedy response to your questions!

on Smile: Loyalty Program Rewards · Almost 2 years using the app
★★★★★
Shopify

A very user-friendly app that meets our needs, and it's great that the customer service responds promptly to my suggested modifications, which is very helpful for our sales

Developer reply ·

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

on WC Wishlist & Back in Stock · About 1 month using the app
★★★★★
Shopify

So professional and patient. And the data showing is comprehensive and precise. The most recommended AB testing tool I suggest!

on ABConvert: A/B Testing · 12 days using the app
★★★★★
Shopify

It's a very useful A/B Testing tool, and Visaully's Team are patient and helpful. The service team respond to me quick and troubleshoot issues very efficiently. I hope we can have take more testing with this tool so that it will improve our website service.

on Visually A/B Testing & CRO · 1 day using the app
★★★★★
Shopify

Good product, Good service. I like it~

on BetterDocs FAQ Knowledge Base · About 15 hours using the app
★★★★★
Shopify

Very nice! This app solved my demand and they have super quick customer service! Thank you Anne and LOUIS. Appreciate it:)

on BOGOS: Free Gift Bundle Upsell · About 2 hours using the app
★★★★★
Shopify

quite efficient and professional to fix our customized requests.

Developer reply ·

Thank you very much for taking the time to share your thoughts with us! It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you. As discussed, please don't hesitate of getting back in touch if you ever need any further assistance. All the best! Junie | PageFly Team

on PageFly ✦ AI Page Builder · 5 months using the app