Rampage Coffee Co.

I can't review the app, as I'm still learning how to use it. But I would like to give the customer support team 5 stars! I spoke to Tanie today and she was most helpful. Thanks again!

Ben was really helpful and resolved my issue promptly. Very satisfied with the assistance I received

I use this app to track my profit & loss and it does the trick. My only complaint is the search bar in the custom spend section doesn't work, it never shows any results - maybe I'm not typing specific enough words. The customer service is great. I would recommend this app.

This app works fairly well for what it's meant for however, there are a few things I do not like about it. I'll start with what I like about it first. Pros: The Recharge customer service team is very responsive and super helpful. I was using a different subscription app previously and was in search for a better one. This one is better than what I was using but I feel that it could still offer more. Customers who are subscribed are able to add other products to a future subscription order as a one-time purchase, so that the added product is only added to one order and not all future orders. This is something the previous app I was using did not offer. Cons: There is no pickup option so that local customers can subscribe to my products and pick up their order, so I had to build a work-around. If you use the Recharge check-out there is an option to add notes to customers subscriptions that will show on future orders however, if you use the Shopify check-out this option does not exist. I find this extremely inconvenient if you need to leave a note on the customer's next order, or on all future orders - you can't. I use to use a different subscription app and decided to switch to Recharge. The migration went fairly smooth however, I kept finding several orders that randomly had free shipping and no one seemed to know how or why. I believe this issue has finally been resolved and must have had something to do with the migration I hope. When I have a store wide sale, I use an app that changes/discounts the prices of all of my products. If someone were to subscribe during a sale, all of their future orders will reflect the sale discount, as well as my subscription discount that I offer. So my team has to go through new subscriptions after every sale and adjust the prices. I believe this could be resolved by using a discount code for my sales rather than changing all of my prices however, I apply different discounts to different products so a discount code with one discount to apply to all orders doesn't really work well for me. If a product goes out of stock on my Shopify store, Recharge doesn't know and customers can still add the items as one-time purchases to future subscription orders. So you have to have a collection of products that are specifically the only products that can be added as one-time purchases, and when one goes out of stock you need to remove it from the collection. I will continue to use this app as I don't think there is a better option right now

We've been using this app for months now and love it! It has helped us grow our business and create a lot of social proof for cold traffic.