UK Aspire Vendor
United Kingdom
Reviews (9)
Pareto has enabled me to create B2B discounts on Shopify without the need to develop a custom app using Shopify Functions – that alone deserves five stars. But what truly sets them apart is their responsiveness and customer service. I suggested an improvement to their "Buy X, Get Y Free" offer – specifically, the ability to automatically add the free item to the customer’s basket, which felt like a natural and intuitive feature. Lynn (who was absolutely lovely to deal with) not only listened, but their team actually developed and implemented this feature into the app for everyone to benefit from. Exceptional support and a brilliant product – highly recommended.
Developer reply ·
Wow — thank you so much for the incredible review! 🌟 We’re beyond thrilled that Pareto: Quantity Breaks & Bundles app has been such a game-changer for your B2B setup, and that it saved you from having to build a custom app! 💼🛠️ Your suggestion about the "Buy X, Get Y Free" improvement was spot-on, and we're so happy Lynn and the dev team could bring it to life 🙌💡 That kind of collaboration is what we love most — building better features with our users, not just for them. Thanks again for your trust, your thoughtful feedback, and your kind words — we’re always here if you need us! 💙🚀
We needed a custom report making which we couldn't figure out quite how to do it ourselves - we gave Akash a list of requirements and why we needed this data. What was presented was 99% exactly what we asked for - after one amendment it was perfect. I couldn't recommend this app and the support team enough. Get this now if you want detailed reporting from your Shopify data.
I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened. Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying! A few emails later to understand the situation and we now have a delivery countdown timer that stays put. Stellar customer service - we were kept informed of what they were doing every step of the way. Would highly recommend to anyone!
Before I state why - if you need to install a quick order form to your webstore - INSTALL THIS APP. I recently contacted the developers (and Karina in particular) to request some assistance with installing the app on our dedicated B2B pages under Shopify's new Markets option. They were unwavering in their support to give me EXACTLY what I needed, in terms of showing it to certain customers whilst hiding it from others - not only that but they assisted me with styling the form also. Initially there was a bit of back and forth as to whether or not they could help me, but after having a decent conversation as to what we wanted, they DELIVERED. They absolutely gave us everything we needed, in a quick and professional manner. THANK YOU for all your hard work - I hope your app gets much more installations in future.
Developer reply ·
Hi there, Thank you so much for your incredible review and recommendation! 🌟 We're thrilled to hear that our team, especially Karina, could assist you in setting up the order form exactly how you envisioned on your B2B pages. We aim to make the app as flexible and user-friendly as possible, so it's fantastic to know we met your needs! Your support and feedback mean the world to us, and we're delighted to have contributed to enhancing your store's experience. Thanks again, and we look forward to supporting your success if you need it. Just contact our 24/7 support team. Warm regards, The NexusMedia team.
Fantastic service - wonderfully powerful app that meets our needs perfectly. Their support team talked me through an issue we had with our settings within the app and taught me patiently how to overcome the issue (which was a problem we had created, not with the app itself). Would 100% recommend this to others based on it's performance and usability.
We had a small issue whereby edited orders were not reflecting in the invoice generated by this app. I reached out to support and within 24 hours they had identified and solved the issue for us. Cannot ask for more than that!
Installed this app as our previous upselling app was very expensive, and this app seamed to suit our needs more. The team behind this app were very friendly and offered incredible support in getting the look of the product form exactly how we wanted it. I also had a very specific need in WHEN the form appeared (regarding customer tags etc). They were super helpful and I'd recommend this app to anyone!
Very simple to use, very simple to install, and wonderful customer service! Would recommend 100% to every Shopify store!
Can't recommend this app enough. They created bespoke code for us to make it work with our site. A+++
