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Australia

Reviews (6)

★★★★★
Shopify

A great way to control your own shipping protection. A lot less hassles than other options.

on Navidium Shipping Protection · Over 3 years using the app
★★★★★
Shopify

The product is great, however if you have an issue with billing you will go around in circles with shopify and stamped. Just be aware if you sign up and start paying you may end up paying for a product that you don't get. Both parties will say that the other is at fault. So far I've paid well $1000usd and received only the free package. Normally I wouldn't write a low star review however after trying for months to get a resolution I haven't been looked after.

on Stamped Reviews & Loyalty · Over 8 years using the app
★★★★★
Shopify

Cannot sing praises high enough for the team from Seguno - in particular Brian has been looking after my account and has gone to great lengths to make sure Seguno has not just worked for my company but has helped me understand more about email marketing than I have tried to learn by myself over the last nine years of owning my own business. The integration with Shopify blows away Omnisend in every way and the support is 1000 times better than what I was receiving from Omnisend which was annoying at best. If you've come to a halt with your email marketing and want a company that actually cares about your sucess then I highly reccomend Seguno!

Developer reply ·

Hello there, thanks so much for leaving us a sparkling review; we really appreciate it! We're so glad to hear you're enjoying your experience with our app and our team so far - you know where to find us if you ever need anything :)

on Seguno Email Marketing · 29 days using the app
★★★★★
Shopify

Great app, we use it every day for our newsletter, and Olesia from their support team was a great help.

on Omnisend Email Marketing & SMS · About 6 years using the app
★★★★★
Shopify

*Update on previous 4 star review So it seems Smile has decided to pull back what they offer on the free plan and has pushed some of the basic features things to $199USD (not even the $49USD plan) which is dissapointing. I think pulling features back on a "sticky" product is a bit of a sneaky trick because business owners are unwilling to change an app that has lots of their customer data integrated into it. Adding new features to entice people to upgrade or pay is a much nicer way of doing things. My initial annoyance with the app still hasn't been fixed 6 months later and I still have customers wanting to include freebies on the order they just placed, which causes us issues and upsets customers, they need to fix it so that rewards get emailed to the customer after the order has been fulfilled. I'm going to start looking at a new rewards program, this one just isn't working well for us and causes me annoyance on a weekly basis. Great app. would give 5 stars however, please please please can you reinstate reward customers when the financial status is shipped for shopify customers, instead of paid. It is causing lots of admin headaches in our company and upsetting customers. The issue is a customer makes a purchase then gets a reward email immediately then wants to bundle / redeem the reward with the order they just placed, we use a 3PL and don't get always get a chance to change the order and really its not generating return business, instead just costing us money and upsetting customers when we cant combine the order.

Developer reply ·

Thank you for your review and feedback! We understand that this is an important feature for you - and we'll be sure to pass this along to our product team! 💪

on Smile: Loyalty Program Rewards · Over 1 year using the app
★★★★★
Shopify

Wicked Sticks. Works as it should and free!!! Was setup in our store with 24 hours and will make our OS customers much happier! Thanks!

on SmartCS: Currency Converter · 2 days using the app