← Merchants

Darn Good Yarn

United States

Reviews (11)

★★★★★
Shopify

The app is seamless and easy to use, making everything simple and convenient. Their customer support is also efficient, responsive, and helpful. Overall, I’m very happy with the experience and would definitely recommend Redo!

on Redo · Almost 2 years using the app
★★★★★
Shopify

I need a way to suppress product network from certain collections and it seems to be an all or nothing approach.

Developer reply ·

Thank you for this feedback. You're correct that collection-level control isn't available yet, but we hear you, this would be valuable. In the meantime, you can choose which placement types to use (collection pages, product pages, thank you page, order status page). If collection pages aren't working for your store layout, try disabling that placement and using one of the other placements such as, search, email, post-purchase placements instead. We appreciate you sharing what would make this more useful.

on Shopify Product Network · 3 months using the app
★★★★★
Shopify

Wow- I hate installing new aps then fumbling around. I scheduled a free 30 min session and we blasted through setup and I am off to the races. Honestly I wish every app on Shopify had this level of customer support. And the actual functionality is awesome.

on Etsy Integration ‑ DPL · 6 days using the app
★★★★★
Shopify

This app is unbelievable. The support is next level. I've been selling online for 17 years and I am yet to find a comprehensive and well organized app like this. It's easy to use but if you falter or need customization help the developer hops right on with you and fixes it! It's not buggy mind you- it's just I go too fast and miss things. I begrudgingly add apps to my store- but this is the first one where I'm totally stoked.

on Tevello Courses & Communities · 8 days using the app
★★★★★
Shopify

A hard no- doesn't work and there is no support. Shopify should really remove this scammer

on GC ‑ AI Alt Text Generator · About 1 hour using the app
★★★★★
Shopify

Abderrahman and the entire team at Judge are awesome. I had some pretty stupid questions and they were fast and on point with their help and even gave me a few optimization points. For the price as well, I really am grateful for what they are providing to small businesses.

on Judge.me Product Reviews App · 8 months using the app
★★★★★
Shopify

I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find. The UI for the store owner is easy and their support is super responsive

Developer reply ·

Fantastic! We're thrilled that Rivo has made such a positive impact on your business. Our goal is to keep things simple, reliable, and transparent, so it's great to know that’s resonating with you. We’re always here to help – don’t hesitate to reach out! - Kevin & Rivo Team

on Rivo: Loyalty Program, Rewards · 7 months using the app
★★★★★
Shopify

Mechanic is the backbone for our most important business functions. This coupled with the truly unbelievable and knowledgeable support makes this app a no-brainer to install. The app store can seem like sea of a lot of overpromises- not so with Mechanic. Just get it- and customize away.

Developer reply ·

Thank you so much for the kind words! It's been amazing to see all you have accomplished with Mechanic. Thanks! Matt

on Mechanic · Over 2 years using the app
★★★★★
Shopify

I am telling my fellow sellers a cautionary tale. I have been with Yotpo for 7 years.. a long time in the e-commerce world. I have watched this company transition and what has become apparent is 1- there are major speed issues with all yotpo products on your shopify store 2- you will experience Google Console issues and they will expect you and your dev team to invest time to assist with a fix with no economic benefit to you 3- you will experience cost increases year over year and 4- they will have no loyalty to you if you are an older client or if your business goes through a hard season Of course, companies need to make money but their business model has slowly pulled in things like SMS. What this means for you, fellow retailer, is that you will lose compatibility with critical channels (like say, Attentive for SMS). Their response? Just move to us... bundle and save- and they treat the precious company you've built like a cable and telephone contract. This insidious way of doing business is bad for all small businesses. There are plenty of better options that won't weigh down your site, cause SEO issues and throw compatibility roadblocks into the mix (as well as save you a considerable amount of cash). This is my 15th year running my brand. My reviews are few and far between for stack tech however when I see predatory contract management that hurts business and overall operations I am compelled to share it to prevent the heartache and replatforming we are now going to undertake.

Developer reply ·

We wanted to reach out directly to thank you for your candid Product review. We appreciate your partnership over these past seven years and do apologize for the experience you are currently having as it relates to product, pricing, and service. We understand there are outstanding items that are critical to your business to resolve. We do not take that lightly. Our Black Friday code freeze is still in place until the end of the week to ensure stability for our merchants during the busiest time of the year. As soon as the freeze is lifted at the end of this week, our R&D team will be able to push a fix for the SEO concerns you mentioned and as for the load speed issue we do plan to release improvements on that front as well in a few weeks. Regarding your experience with your contact, we do apologize for the experience you had and hope we can work together with your account team to find pricing that makes sense for your business needs today - especially in light of our longstanding partnership. We appreciate you and the Darn Good Yard team - and hope we can find a path forward together. We'd love to have a discussion regarding the alternative strategy and feature functionality that is critical for you going into 2024. We will reach out to you directly via email to discuss that.

on Yotpo: Loyalty Rewards Program · 12 months using the app
★★★★★
Shopify

I am telling my fellow sellers a cautionary tale. I have been with Yotpo for 7 years.. a long time in the e-commerce world. I have watched this company transition and what has become apparent is 1- there are major speed issues with all yotpo products on your shopify store 2- you will experience Google Console issues and they will expect you and your dev team to invest time to assist with a fix with no economic benefit to you 3- you will experience cost increases year over year and 4- they will have no loyalty to you if you are an older client or if your business goes through a hard season Of course, companies need to make money but their business model has slowly pulled in things like SMS. What this means for you, fellow retailer, is that you will lose compatibility with critical channels (like say, Attentive for SMS). Their response? Just move to us... bundle and save- and they treat the precious company you've built like a cable and telephone contract. This insidious way of doing business is bad for all small businesses. There are plenty of better options that won't weigh down your site, cause SEO issues and throw compatibility roadblocks into the mix (as well as save you a considerable amount of cash). This is my 15th year running my brand. My reviews are few and far between for stack tech however when I see predatory contract management that hurts business and overall operations I am compelled to share it to prevent the heartache and replatforming we are now going to undertake.

Developer reply ·

We wanted to reach out directly to thank you for your candid Product review. We appreciate your partnership over these past seven years and do apologize for the experience you are currently having as it relates to product, pricing, and service. We understand there are outstanding items that are critical to your business to resolve. We do not take that lightly. Our Black Friday code freeze is still in place until the end of the week to ensure stability for our merchants during the busiest time of the year. As soon as the freeze is lifted at the end of this week, our R&D team will be able to push a fix for the SEO concerns you mentioned and as for the load speed issue we do plan to release improvements on that front as well in a few weeks. Regarding your experience with your contact, we do apologize for the experience you had and hope we can work together with your account team to find pricing that makes sense for your business needs today - especially in light of our longstanding partnership. We appreciate you and the Darn Good Yard team - and hope we can find a path forward together. We'd love to have a discussion regarding the alternative strategy and feature functionality that is critical for you going into 2024. We will reach out to you directly via email to discuss that.

on Yotpo: Product Reviews App · Over 7 years using the app
★★★★★
Shopify

Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.

Developer reply ·

We're thrilled to hear about your fantastic experience with Keaton R at Rebuy! We take immense pride in our team's dedication, and it's truly rewarding to know that Keaton's expertise made a positive impact on your business. We're committed to being there for our clients, rolling up our sleeves, and ensuring your success every step of the way.

on Rebuy Personalization Engine · Over 2 years using the app