Pump Hair Products
Australia
Reviews (7)
We switched from another currency converter app to Geolizr. Frank was great in customizing our cart message and otherwise getting us set up (even on the weekend)! The simple but powerful combination of currency conversion and country specific banner messages is fantastic. A suggestion for future development is to enable the insertion of emojies into the banner notification messages (e.g. flags) Great app. Great service!! Update 2022: We have been using this app since 2018 and are so happy with the support Frank has continued to provide. Highly recommend this app and to contact the support team should you have any tweaks needed or issues that need to be resolved.
Good app. Only use it for abandoned checkout recovery messages. It just needs some tools to measure things. Tool to measure clicks on the tiny urls (cart link) and to measure abandoned carts recovered as a result of customers clicking on the tinyurl. And or an export of all the phone numbers that were sent the message/tiny URL. Would engender a better cooperative relationship with customers if your pricing were more transparent and structured better. e.g. 80% of our customer phone numbers have iMessage enabled which of course means there is no wholesale telco carrier cost for those. A PERFECT abandoned checkout product (and one which ultimately MUST be what is used) would integrate abandoned checkout recovery emails with abandoned checkout recovery SMS in order to allow us to pick the correct amount of messages in a sequence whether SMS or email and to stop them if a cart is recovered via either method or otherwise.
This is one of (if not THE) most valuable Shopify apps we use. Having in one screen a snapshot of every bit of historical communication with a customer from pre-purchase, thru purchase and after (whether from Facebook comments, Messenger, email OR ALL 3) and having that next to their order and shipping data is brilliant! It works well alongside your own Chat bot but can also perform much of the Chat bot functionality itself. Making sure a 'ticket' is assigned to the right person and outstanding tasks are done correctly ONCE are made easy. We've had some minor teething problems with syncing data but the support team are very responsive and very honest about situations and fixes. Loving it.
Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.
Very good product for our e-commerce business selling in Australia and overseas. Have never had a technical fault with the software (other than infrequent occasions when the Australia Post data feed is interrupted by Australia Post beyond the control of StarShipit). Exceptional, fast, knowledgeable customer support always available during business hours.
Increased our average $'s per order a lot after installing. Don't know if this is the best app to add this functionality or not because we haven't looked at others. But have had zero problems with this one and would never again go without this upsell function on our site. Cheers
Great app. The only reason I can't give it 5 stars is the price. It would be better if there were a pricing tier between the free level and the USD50/month for 1,000 surveys.