Prime EVA

I've had a fantastic experience working with Videowise. Katarina and the team are incredibly proactive, always ready to help, and consistently find the right solutions. Their support across all our stores has been outstanding. Highly recommended.

After using Zapier for years, one day one of our Shopify stores stopped connecting. Every time we're trying to connect it to Zapier, we get "This auth is expired. Please reconnect it here." - No matter what we tried, Zapier will not connect to our store out of a sudden. - Their customer service pretty much said we're on our own after years of working with them and they can't help us. They will file a ticket internally and only IF there is enough complaints like this, then someone will work on this issue.

Very helpful, knowledgable and professional customer support. Very helpful when it comes to technical integration and ensuring compliance.

I recently had the pleasure of working with Sara on a custom request I had, and I couldn't be happier with the experience. She was incredibly helpful, demonstrating not only a high level of expertise but also a remarkable ability to implement my request in a timely manner. Highly recommend their service.

I recently had the absolute pleasure of interacting with a customer service representative named Tetiana, who was instrumental in helping me set up my feed and navigate through the complex rules landscape. Tetiana went above and beyond to ensure that I was comfortable with the setup process and fully understood how to manage it moving forward. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced customer service environment.

Had difficulties with multi-country and multi-language feed setup. I was speaking with Neha and she helped me to resolve no standard features we have on our account. Very knowledgable and patient customer support. Thank you Neha for your help today!