Zapier: Workflow Automation
by Zapier Inc · launched
View in Shopify App Store ↗Reviews (73)
How to leave a minus review for 2 hours of wasted time?!!! This app is supposed to connect our reviews to Trust Pilot -BUT what they don't tell you is that you have to PAY Trust Pilot for the Zapier app to send emails. They pretend it's set up - with btw "support" that "is that has a short limit of their time" and tells you they "Need to logs off because their done their work day" and leave you WITHOUT SUPPORT!!! During set up I had three agent log off because they were at their time, then started all over again and were unable to help.
Horrible experience!! Was directed to this by the AI tools, it performed one easy job well and I was excited to explore what else it could do. The yearly billing paused me for just a moment, as good products do not have to force some to use it for a year. But, the price is perfectly set up for scamming, good a mount but not scary enough take the risk. So, they got me. After a week of spending hours working with the AI to created the tasks I was working on and hitting ability road blocks over and over I realized I was missing something or it was beyond it's capabilities, I finally reached out to human support. Got a response two days later.. the response not only didn't fix the issue but it came long after I decided to throw in the towel. I asked to be refunded and was told they have a strict no refund policy by both human support and billing. Do not sign up for the free trial unless you have a great amount of time to fully test before committing. And absolutely do NOT sign on and less you are sure it will do what you need, you will not get your money back without reporting it as fraud!
I didn't like the tool or the fee structure (paying for each zap was completely unreasonable and made us look for an alternative). We were attempting to use it to integrate Shopify data into Pipedrive. It was very limited in what it could do, and again, annoyingly expensive since we receive dozens of orders, draft orders and customer contact updates so we decided to pay a consultant to set up the integration using n8n https://n8n.io/. Now we have a full integration that does exactly what we need it to do with no overhead costs and almost no maintenance. When I realized we were still paying for Zapier 6 months later, they did not want to refund any of the fees even though we had not been using their service. My mistake but it was overall, a very disappointing customer experience and i'm so happy that a better alternative exists.
As a long-time Zapier user (over 5 years), I expected better from a company I’ve trusted for automating critical business processes. Unfortunately, my recent experience has been extremely disappointing and has left me with no choice but to stop using their service. First, Zapier’s renewal practices are poorly designed, especially for a product costing over $1,000 per year. They send only one email notification about the upcoming renewal a month in advance. I attempted to downgrade my plan a month before renewal but encountered issues on their platform that prevented me from doing so. When the subscription renewed, I contacted their support team on the same day to request a downgrade, as no services had yet been used. Shockingly, they refused my request, citing inflexible policies that completely disregard customer satisfaction or fairness. Adding insult to injury, the customer service agent I dealt with was rude and dismissive, which was incredibly frustrating and unprofessional. Zapier has shown they do not value their long-term customers, and I can no longer recommend their service to other business owners. I’ve now stopped using Zapier entirely and will no longer recommend it to my clients. If you’re considering using Zapier for your Shopify store, I’d strongly advise you to carefully review their renewal and cancellation policies before committing. Their inflexibility and poor customer service make them difficult to trust for businesses that rely on transparent and customer-focused practices. I will be following up with a complaint to Shopify as I am not sure their "no refund" policy is in compliance with the app marketplace.
Zapier no longer has a free option for Shopify and, therefore, stopped working and won't allow you to connect back to Shopify unless you have a paid Zapier account.
I am experiencing the same thing. I am trying to reconnect to Shopify from Zapier and its giving me an authorizing error. It was working before then just stopped working in the last week.
After using Zapier for years, one day one of our Shopify stores stopped connecting. Every time we're trying to connect it to Zapier, we get "This auth is expired. Please reconnect it here." - No matter what we tried, Zapier will not connect to our store out of a sudden. - Their customer service pretty much said we're on our own after years of working with them and they can't help us. They will file a ticket internally and only IF there is enough complaints like this, then someone will work on this issue.
Really simple to setup and super useful for automating tasks we used to do manually. Great stuff from Zapier.
Super useful for automating tasks we used to do manually. I wish all applications would offer a Zapier integration!
Incredibly useful for automating tasks that would otherwise be super tedious. Much easier than coding by hand, too. We mostly use Zapier to share blog posts on social media.
This is perfect for connecting Shopify to Infusionsoft. Excellent customer service and easy to use. I recommend!
Great app. Used this to get notified when we have large abandon carts. Easy to setup. Highly recommend!
so far so good. we're using zapier w/ bonjoro for notifications to thank clients via video for their purchases....it's working great so far!
We use Zapier to integrate Shopify with our CRM and it works wonderful! Contact information is auto populated which has made our workflow more efficient!
Zapier makes Shopify that little bit better, we have a few automations setup now and we are experimenting on improving our workflow with it. Highly recommended!
Brilliant. Zapier has changed the way our business works. Shopify has great features, but Zapier lets me take a shopify order and plug it into our in-house processing spreadsheets, generate a XERO invoice, and print out shipping labels all ready to go before we even get the notification.
One of the best apps in the app store for our business
Really excellent product. Love it. I look forward to more apps being added! (NETSUITE PLEASE!!! :) )
We are just beginning to touch on the surface of how powerful Zapier really is and how much it can help us in connection with our Shopify store, but we have found it to be super useful for the few zaps we have set up. An example of a zap we love involves a specific service item being ordered from our Shopify store which causes a specific email to be sent and then creates a task in Insightly pertaining to that item for a specific person.
Zapier made it possible for us to connect our store to docs further enabling us to track our customer purchases of classes and courses in an easy to read document that we can safely share with our Instructors. Also, Zapier support helped in a way that was above and beyond what they actually advertise. That was and still is the reason why we continue to use Zapier! Zapier is an awesome and easy to use platform.
Zapier is amazingly powerful in connecting apps together and having it interact with Shopify is a huge bonus.
What a great app and the support is incredible: friendly, knowledgeable and most importantly eager to help which is rather rare these days! I am now able to survey my customers with typeform, pull in their order data from shopify with zapier, and send the emails automatically 5 weeks after they purchase with gmail. Just an example of all the things you can do, but this is an automation useful for all ecommerce stores!
"Zapier. What else?" OPHERTY & CIOCCI www.ophertyciocci.com Luxury Vintage, Pre-Loved Fashion
This app is just the best. Connect Shopify to ANYTHING. Great out of the box tools and the ability to transform inputs/outputs using custom code. Adding it to our box of tools was a game changer.
Simply put, I love this software. Zapier is awesome and it has come in handy in so many situations, especially as it relates to hooking together email providers, CRM, shopify, etc. It's the only bill I don't mind paying every month.
I'm far from being any kind of developer but I was able to easily create several zaps that work correctly. Very easy to use. When I've had questions or something hasn't worked the way I thought it should, their customer support has been very responsive and helpful.
Works great! We use Zapier to enroll students in our online courses and it works perfectly.
Just started using Zapier and getting addicted. Need to hold myself back from setting up Zaps that are just for the sake of doing them. I had never heard of Zapier until it was mentioned in a forum and it's really extended the timeline for when we'll need to hire an employee with how much it's automated. A small portion of our business is dropshipped. Zapier is now set up to automatically take our orders and email them to our vendor in the format they need to process it. Also, we've set it up to take all of the receipts we have send to us via email, create a monthly Dropbox folder, and name/file those receipts appropriately. That's 80% of our receipts we now don't need to hunt for anymore. This will definitely be a HUGE asset to our business as we grow and find more processes to automate.
Glad I found Zapier, has really made connecting different programs to share info so much more efficient. Love them!
Zapier in general is amazing. I use it to stitch together multiple, fairly priced products to create an integrated system that would otherwise be too expensive for me to afford. Specifically with this integration, I use Zapier to create a new user in Intercom when an order is placed in Shopify. This saves manual re-entry, or batch importing between the systems.
Zapier has been very valuable to use for connecting with our marketing channels!
From what I can tell they own this space along with OneSaas and Workato but we prefer Workato because it's Native to Salesforce. We are testing Zapier as a backup to see if it makes the process any easier...even though they are not Salesforce experts if it works then you can argue with that.
Zapier has been integral for our teams automated processes internally and externally facing. We are able to set Zaps to auto-fire new assigned tasks in Asana, syndicate our instagram images across multiple platforms, and record new email signups in our Google Drive folder. Highly recommend you use Zapier to ease your processes and flows.
Awesome app. Keeps my Mailchimp up to date with all my customers and so simple to set up. Very reliable products from Zapier.
Zapier email blasted asking for reviews, happy to oblige. We have over 50 different automations using data coming from shopify to trigger automated actions across our business. Success in small business is measured by how much can be accomplished by the very few, zapier is your key to that success.
Zapier is a wonderful service. I am an automation junkie and Zapier saves me sooooo much time. If you aren't using this service you are wasting hours of your life on eCommerce tasks that could be automated. There support staff is wonderful as well...they have helped me figure out new solutions for Zaps that I couldn't figure out myself. I love Zapier.
Zapier is an amazing tool. Their support is also quite incredible. When you have those moments of frustration with native integrations, Zapier comes to the rescue. In our case, that means automatically adding new Shopify contacts to Zendesk. We also use it to drive facebook leads to mailchimp for lead generation campaigns.
Super cool! We started using Zapier for one little thing, then its usefulness started to dawn upon us, and we're constantly building more with it. A great design, and it saves tons of time. Thanks!
Zapier worked well for me to integrate Shopify+MailChimp+Gmail
Zapier is the perfect solution to control all our Order at eBay and Shopify with 2 different accounts. We are able to create a system based on a spreadsheet. Affordable and easy to use.
amazing.... where has Zapier been all my (IT) life? Zapier rocks!
Theoretically everything 'works' but it doesn't actually accomplish the task you need it to. They advertised a big Edgar + Instagram connection. I tried it. Instead of grabbing the picture, it just grabs a link to the Instagram picture. So it 'worked' but I can't use that. I can't post a link to facebook saying "click this link to see this picture" It should actually BE the picture. After setting everything up, I couldn't find a ZAP that actually worked and made a difference, uninstalled
Zapier is the best app ever! Not only useful for Shopify but for any other platform. They have completely changed the way we work our social medias, leads, sales, etc. It almost becomes an addiction to try to automate everything, we are hooked!
Zapier is a great app. You'll need to make a bit of manual setup at first but once it get going, it can replace an low level employee that would be doing a lot of manual entry. So this is worth the money. There are limitations but over all it's worth it if you find yourself wasting time or paying someone else for this kind of work. On my end, I use it to add all my orders and details in a clean Google Sheet which automatically updates itself (something I would do manually before). Now that I'm getting a lot more orders this saves me so much time and money. There are tons of other things it can do that you'll have to figure out or even create your own. I think this app is a must if you start having a few orders per day and need to automate basic data entry.
The connection is great and really helpful. I would really love it though if the trigger actions could also be dependent on specific "TAGS" on products or customers as opposed to everything or triggered by inventory count. Sometimes my company just wants to pull certain customer types or certain products. It would definitely be helpful to have a trigger action kick off when a product reaches a certain inventory level. Right now we have to search, export then filter with both Shopify and the available trigger actions between Shopify and Zapier. So opening up additional more specific triggers would be incredibly helpful!!
Using Zapier has enabled us to automated several processes, including one involving our shopify sales. Love Zapier!
Zapier is an amazing product that brings all of our different platforms together. Their interface gives us access to incredibly powerful functionality in a way that is easy to understand and use without technical expertise.
I installed this to integrate new orders with google sheets (create new google sheet line for every order). For many Shopify owners this could be the "holy grail" app integration as different departments and managers could be notified separately if different products were ordered and they could access a separate google sheets for a single SKU (or group) using a filter. The notification and reporting power of this is huge let alone the ability to drop shop for a separate sku as this would allow you to create a filter for product "Engraved widget" and every time the engraved widget ordered zapier would email the engraver and create a separate google docs. When the order is finished the engraver updates the google docs. So powerful and while so many apps do some of this the cost of third party apps to accomplish what this Zapier/ google sheet integration could possibly do is prohibitive to most. And while the integration works it GROUPS all the line items into a single row. So if a customer ordered 5 different products all the line items are grouped in a single line - worthless. Zapier has the BEST interface of any of these types of companies and their brand is slick and support normally friendly and responsive. Reason for this 2 star is the response from support on Google doc integration. "This integration isn't high on our list to add right now" Visionary company with not a very visionary method to prioritize. Not expecting support to understand every shopowner needs but at least ask about the "end game" on the need when making the priority list.
Great app, works well, easy to set up, and has lots of integration for every use.
A good, albeit a bit pricy for a small store, solution to automatise some tasks. We use it to export Shopify orders to a google spreadsheet for simple accounting, tweet new products and add new email addresses to Mailchimp. When Zapier will have support for Etsy then it will really kick ass. :)
Zapier is one of the most genius tools for growing your business. Whether is managing customer data, marketing automation, to save time and to scale your operations, Zapier offers an almost infinite number of ways to hack your way to growth. Plus it's super simple to use... no tech knowledge required!
Amazing! Integrates and automates almost any task between an incredible number of apps we use everyday. Really great App.
Integrating apps like a BOSS! Zapier saves us time so we can sell more! Thanks Zapier!
Pretty good. We use this to take a Shopify sale to Salesforce. We're not at the point were we want to invest a ton of money in a custom cart, that's why we went with Shopify. If you're looking for something to cut down on time entering data from Shopify to a CRM, Zapier will help you do it with minimal effort.
Zapier is awesome!! It makes me feel like I'm a cool programmer that can make anything happen between my apps. We use Zapier to connect Shopify to: 1) Mailchimp, adding customers to our maillist (the original mailchimp app unsubscribes returning customers). 2) Mandrill, creating a follow up mail 5 days after an order is fulfilled (dont want to follow up if we havent sent the order).
As a print company, we need to be able to internally track orders in different stages of production which requires numerous order statuses. Since Shopify cannot handle this, we were relieved to discover Zapier. Zapier lets Shopify and Desk.com talk allowing us to improve support while tracking orders and customers. Without Zapier, we would not be able use Shopify. Additionally, Zapier talks to so many other platforms and applications, the opportunities to improve your business seem literally endless.
The product is great, and the team is great. We use Zapier to post products to twitter, Tumblr (via a Zap from Shopify to Gmail), Buffer (to post to Google Plus), and even to allow Mandrill to get a fresh, individual discount code for new Mail Chimp subscribers. And I've run into a couple of situations where I didn't know how to do something and when I described what I was trying to do the support team essentially figured it out for me. I highly recommend Zapier to anyone on Shopify.
What can I say? We LOVE Zapier! I recommend it every chance I get for two reasons: 1) It saves tons of money. The integrations it facilitates would often cost thousands to do with a developer. Possible, but expensive. 2) It just works. We rely on it to get a lot of our systems talking with each other, and it just works. Plain and simple. We set up the integration, test it, and then forget about it as it runs in the background just doing its thing. My advice: Stroll over to Zapier.com, see what services are on the platform, and spend a day or two thinking about all the different ways you can connect them. I'm sure you'll find at least one connection that will make your life easier. Zapier is easily one of the best companies for small businesses on the web today.
As an early startup with a small team and limited time, we love automating as many processes and tasks as possible. Really glad we found Zapier as it's helped us tremendously in cutting time and effort so that we can focus on more important things. Great app - highly recommend it!
This app is AWESOME. I always thought, "wouldn't it be great if I could..." without realizing that I can, using Zapier. I'm feeling a little impatient for some of the other services I use (AHEM, SHIPSTATION) to get on the bandwagon and make some integrations available through Zapier so I and everybody else can run our businesses more efficiently. But this app has already saved me so, so much admin time. Love it.
