Java Planet Coffee
United States
Reviews (14)
We have been using RePete for several months now. It was easy to set up, and has been fairly hands off for me, while also producing more income! What more can an ecomm business ask for?
Tom & the Quizell team worked with me (back and forth A LOT) to get our quiz exactly how I wanted it. They were very patient, and now we have a great quiz that will serve our customers well!
Developer reply ·
Hey Java Planet Coffee, Thanks so much for sticking with us through all that back and forth! Tom mentioned how much he enjoyed working through it with you. Glad we landed on something that fits exactly what you wanted, and that it's set up to serve your customers well. Reach out anytime!
This is the third subscription software we have used in 5 years. We are happy with Stay.AI. They did 98% of the onboarding for us, I can actually reach a live person by email or chat for customer support. We have a dedicated person who often is our support but also will brainstorm ideas to increase subscriptions, retention etc... (yay Sophie!) The portal is easier for our customers to use. What else can I say?
Easy to set up and get insights from your customers.
We've been using Recharge for a while now. It works better than other subscription software we have had. I will say I find their help documentation generally confusing - like it's written for someone more tech minded. However, their customer support usually responds within 24 hours and is helpful.
We use this app to capture wholesale leads on our website. It works great. It is easy to create and change the form as needed, and the one time I needed customer support they were very fast to respond and resolve the issue.
Developer reply ·
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
I have been using this app for several months now. Customer support has been great in helping me set this up just how I need it. As a growing ecommerce business it has been a relief, and it has streamlined our production lines having our wholesale customers place their order online rather than us manually placing them in an off line system. The app has more than paid for itself in time saved.
I love the Zipify/Smart Marketer family of products including the One-Click Upsell App. Their products work well, their help articles are well written, and when you need to contact them their customer service is absolutely world-class.
Developer reply ·
Java Planet Coffee thank you for the kind review! This is awesome. Thank you for being a supporter of all of our brands. If anything comes up just reach out. We're here to support you however we can! -Team Zipify
I like how this can be customized to our branding. Support was also very responsive - always within 24 hours, and spoke English very well. Both things are determining factors for me in choosing any app. Also this is compatible with Zipify pages!
Developer reply ·
Big thanks for trying Conjured Referrals and for your review! We're all based in the US so English is our primary support language. Please don't hesitate to contact us if there is anything else we can do to help!
I love this review app. I actually left for another review app because it had the feature to pull in Amazon reviews, and after so many problems with it, I have come back to Judge.me. The customer support is top-notch. They are very responsive and have bent over backwards to service me. Plus it has all the features of far more expesive review apps.
This is a great, super easy to use page builder. It gives so many more options than our theme, and already we are seeing increased conversion with our new product pages. Additionally, I think this is the best customer support I have ever received from a Shopify app. Not only do they have great, easy to understand tutorials, but when you do have a question customer support responds pretty quickly, their instructions are easy to understand, and they are very kind - never a hint of "you couldn't figure it out?". And on top of all that, if you go to the website of the company the manages this smartmarketer.com the Ezra Firestone gives lots of great content for Shopify e-commerce sellers to increase their business! I am a total fan now!
Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.
Developer reply ·
Thank you for taking the time to leave this review. We are constantly working on our pricing and package options in an effort to provide the best solution for businesses at each point in their journey. However, we understand that it's not always the right fit for everyone. Our customer support representative has already contacted you to try and find the best fit for you.
I just got the app. Seems super simple so far! I'll let you know the results once it has been installed for awhile!