My Pet Chicken

The staff are responsive and helpful, and we appreciate how they support customers. The app is meeting our needs well and is easy to navigate and use.

Our business selected Appstle for subscriptions after carefully researching the features and incredible value for the price they offered. We have been using the app for more than a year now and are pleased with the visibility of information, ease of use, and the customer experience it provides. Support is always very helpful and responsive when we reach out, and proactive in helping us solve things on our site related to the app that we were unaware of.

I appreciate a CRM platform with strong support and a wide range of features. We chose Re:amaze after carefully considering many options and have used several competitors over the years. I can definitively say this is probably the overall best option I have managed a team on, with a rich blend of features for the price. Depending on your needs, there may be better options, but thus far Re:amaze is meeting most of our needs. **Pros:** 1.) The cost-to-feature ratio is very good. We were locked in at the price per user for the tier we selected, so we chose the premium version with all the bells and whistles. After experiencing other companies continuously raising costs or removing features to force us to upgrade from “outdated” versions, Re:amaze was a refreshing change. 2.) I like that the software is stable overall. Constant changes can cause things to break and require a large cost for the company (typically me) to work with their dev team to fix issues. I would rather lag behind a bit than deal with that. Re:amaze does release new features from time to time, and they come with the usual bugs, but it isn’t nearly as disruptive as the monthly development cycles on other CRM platforms. 3.) The system has been pretty solid in terms of connection through the API and developer portal. We have saved substantially on phones by connecting 3CX into the ticketing system. We are also able to connect multiple store brands and email addresses, route them to teams, and effectively bring all our communications under one roof. 4.) Support is responsive and as helpful as possible. We find it easy to connect overall. Some people work better with support than others, but I have always found them good to work with. **Cons:** 1.) The AI is terrible for our needs. When we get around to implementing more with it, we will likely need to pay a developer. 2.) While the API is pretty good, there are limits, and some things require support to accomplish. Most users won’t need this level of customization, but we tend to push the limits of what we use and explore what more we can make it do. All said, I suggest doing thorough research and evaluating your needs. This is a solid software option and has fit us well.

Works exactly as intended and was easy to set up. We are using it to add notes when customers contact customer service and make an order change (preferred delivery date in our case). Previously, we didn't have a way for customers to see that the change had been made since the items on the order remained the same. This would be very helpful for anyone doing custom orders.

Appstle makes subscriptions easy. Our customers and team have found it easy to use and the customer service is highly responsive when we need them. We have been using the app for a year+ and are very happy with it.

So much information at your fingertips! Terrific service and follow-up.

This team is amazing! We had a special use case and they were able to iterate change after change to get it 100% right. They have so much patience, and guide you through every step of implementation. Thank you VQB! We appreciate you and look forward to the results from the quiz!

Settings can be tricky, but the customer service is excellent. Every time I get stuck, it's easy to get an appointment, and the Shipeasy team will set it up for you and test it. I have a scenario that needed different flat prices for each US shipping zone and their team entered all the US zip codes for me. Over time I found a couple of typos, but this was across hundreds of zip codes. My most recent call with Rahul & Siva was very helpful and they fixed an error preventing customers from being able to check out. We tested multiple product configurations to make sure everything was working correctly before we got off the call.