Becki Owens Living
United States
Reviews (7)
DO NOT use this app — catastrophic failure during our Black Friday launch Listen, I’m usually one to give the benefit of the doubt. But what happened to us with JD Auto Schedule is so huge and so damaging that I need other merchants to learn from this before it happens to them. We integrated this app to handle sales pricing and automation for our biggest weekend of the year. It failed — massively. Pricing throughout our entire store went haywire, dozens of SKUs showed incorrect or at‑cost pricing, and we were scrambling at midnight to prevent a full meltdown. We had to pull 5,000+ SKUs, deal with 40+ vendors, and move items to draft just to stop the bleeding. We’ve now had two major catastrophic issues with this app — and yes, we stayed loyal after the first screw‑up hoping you’d fix things. But this second failure, during our Black Friday launch, is inexcusable. If you are a Shopify store owner and use this app: • Expect zero guarantee that pricing will stay correct under load. • Expect tons of manual cleanup in the aftermath. • Expect major revenue loss and reputation damage. • Assume that support will be limited and you’ll be fighting fire while your site is live. Don’t say I didn’t warn you. We trusted this plugin and it betrayed us. Move along, find another solution, or prepare for things to go sideways.
Two words: Sarah. Nguyen. She's incredible. She has helped me for probably two years now. Fastest and best customer service around! I will never switch just because of how great the customer service is!
StockSync is an absolute game-changer! Their app is incredibly easy to use—literally Inventory Feeds For Dummies—and it gets the job done almost flawlessly. The customer service is outstanding; they are always eager to help and make sure everything runs smoothly. I feel like they are an extension of my team, always there when I need them. StockSync has saved me soooo much time, and I can’t recommend them enough!
Developer reply ·
Thank you so much! 😊 We’re thrilled StockSync has been a game-changer for you and that our support feels like part of your team! 🙌
Globo is truly an incredible company! Their apps are top-notch, and I trust them completely. The customer service is probably my favorite—they are always eager to help and go above and beyond to customize their apps to fit my store’s needs. I honestly feel like they’re an extension of my team. Whenever I need a new function for my website, Globo is the first place I check because I know I’ll be taken care of. I recommend them to everyone and can’t say enough good things!
I downloaded this app, but after reaching out to customer support, I learned something surprising—their app could do what I needed, but it would be easier and free with the Shopify Flows app! I couldn’t believe it. Instead of just taking my business, the support team genuinely cared and recommended a different, cost-free solution. Incredible customer service and HONEST company! They’ll be my first choice when I need a solution for customer fields. They’ve earned my business!
Developer reply ·
Wow, this is such a great review 🤩 Thank you for taking the time to write this. We genuinely want every merchant to find the best solution for their store, and we're glad to have helped steer you in a better direction. Also, we're changing our tagline to "Helium, the honest company." 😊 You know where to find us if you need anything else.
Customer service is incredible! They have been an extension to my team and genuinely want me to be successful with their app. I've already recommended this app to two colleagues. If you need to host a private sale or offer VIP pricing to a certain segment of customers this app is perfect!
Developer reply ·
Thank you for your amazing feedback! We're thrilled to be part of your team’s success and truly appreciate your recommendations. It’s great to hear the app is meeting your needs for private sales and VIP pricing. We’re always here to support you! 😊
Great app and super responsive customer experience team! I would recommend them to anyone! Get it!!!
Developer reply ·
Hi Becki Owens Living admin, Here is Ricky again from Socialwidget. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. In addition, I highly recommend you to check our blog for latest news regarding not only [app name], but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Cheers, Ricky Socialwidget by OneCommerce