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Stevvex

United States

Reviews (9)

★★★★★
Shopify

Amazing app and outstanding customer support! Alexandru and Mohamed were incredibly helpful — they completely redesigned the layout to match my website perfectly. They also implemented the new features I requested very quickly and even created a new dashboard for the “New Customer Dashboard” provided by Shopify. I’ve tried other apps like Custlo, which offers more options than Froonze, but their support was extremely slow and unwilling to solve the issues I faced. With Froonze, it’s the opposite....their team responds within a few hours, listens carefully, and actually delivers results. If you’re considering Froonze, go for it and you won’t regret it! Truly an amazing app with a fantastic, responsive team. Highly recommend !

Developer reply ·

We really appreciate your amazing review! It put big smiles on our support team’s faces today :)

on Froonze VIP Loyalty & Wishlist · 2 months using the app
★★★★★
Shopify

The support team is absolutely amazing! They helped me install the app on my theme and even assisted with redesigning the widget to fit perfectly. Their response time is incredibly fast, and their professionalism is top-notch—this is by far the best app support I’ve ever experienced! I was a bit disappointed to learn that the widget can't be added to the Checkout page unless you're on a Shopify Plus plan, but that's a Shopify limitation—not the app's fault. Overall, this is a fantastic app, and I’m excited to test it out with my customers. Highly recommended!

on Insureful Shipping Protection · 22 days using the app
★★★★★
Shopify

Doenst work at all ! For each sale channel you need years to speak with customer support and they answer once daily and you must fix with them each channel which doesnt work at all ! I was use for years and I wrote over 1500+ emails with their customer and when we solve problem, new problem appear. This app change variants ad make them separated and system publish each variant separetly ! I used it for Wish and Amazon and this was horrible experience ! Also when Wish charged penalties, this app made me errors which costed me over 240$ in penalties ! Avoid this app at all ! I asked for refund and they didnt gave me it ! They present that Koongo has integration with marketplaces, but when you try it this doesnt work !

Developer reply ·

We're sorry to hear about your experience and surprised by the change from your previous 5-star rating. You've been a seasonal Koongo user for several years, repeatedly installing and uninstalling the app, and during that time, we’ve provided multiple trial periods, regularly reviewed your store data and implemented custom rules to ensure your product data met the specific requirements of marketplaces like Wish and Amazon, without requiring manual adjustments from your side. We’ve always aimed to offer hands-on support and continuous assistance, responding promptly to your inquiries. Unfortunately, it seems we didn’t receive a response from you on several occasions. We truly appreciate your feedback and the opportunity to improve our service.

on Koongo: Sell on Marketplaces · About 3 years using the app
★★★★★
Shopify

Malak is amazing ! She helped me to solve my problems with app and between Gmail and them app ! She is soo kind, polite and ready to help and she is soo friendly ! I am more then satisfied with her and her support ! I highly recomend ! They have amazing support service !

Developer reply ·

Hi Stevvex, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

on Synctrack AI Order Tracking · 9 days using the app
★★★★★
Shopify

App is amazing ! I higly recomended it ! I use it a lot and I love how this works. Only problem is you must mark product per product in free version ! I would like if developers of app made chrome extension which I can use for another waltermaring for another sites and apps except Shopifly !

on Easy Watermarks | Engage · About 1 year using the app
★★★★★
Shopify

I highly recomend Avada app ! App is amazing ! Its soo proffesional and dashboard is soo clear and soo undertsadnable ! Also app support is amazing, so kind, soo fast and smart ! Daisy from Avada support is amazing and she is awersome ! MY all recomendation for this Seo app ! App helped me a lot and put down time for loading of my site ! App make my site faster and I am soo happy All recomendation adn 10+ starts Chears Veljko

Developer reply ·

Hello, Thank you so much for your feedback! That is the best gift for us. It is our pleasure to support you and we hope to see your business grow with our app. Please feel free to ask if you need any further support from us. Best regards, Daisy

on Avada AI SEO Image Optimizer · About 2 months using the app
★★★★★
Shopify

Ap is amazing and support is realy kind and amazing. Amazing Ella help me to change widget appiriance and set this to my theme. I strongly recomended this app !

on Translate store ‑ GTranslate · About 4 hours using the app
★★★★★
Shopify

I had very big problem with site speed and I got recomendation to optimized all picture in my store. I found this super amazing app and I tried to use it. App is realy great and shows you how much you save on picture. I contact app support and them support is soo kind and polite. Them operator James helped me a lot! He gave me 500MB welcome gift and he stayed with me though all proces. I am soo satisfied with this app. I must admit, I didnt expect to much kidness, but I got more than to much. them app saved me 231MB and speed up site! I tried to optimized pictures manually and James gave me automaticaly options. App automaticaly optimized 2500 pictures and save my store and site speed. I strongly recomended this amazing app and this amazing support ! They are amazig and awersome. In first few minutes you will see nothing happens, but app need time. Give app few more time and app will do everyting for you ! App is amazing ! Thank you Way2Enjoy Image Optimizer and thank you support ! Thank you James, dear friend ! Regards from my side and my store !

on Way2Enjoy Image Optimizer · 5 days using the app
★★★★★
Shopify

Hello everybody. I found app on Internet before. App is amazing and all CJ agent is great.They are very warm and frendly people. They have online chat and this is very helpful. I must praise Amy Lian, Celia Yang,Francis, Robert, Howard and Meera. I recomended this agent ;) . I think CJ will be better than Ali baba group ( AliExpress, AliBaba, 1688, etc) for few years. You will lose a lot if you didnt coperate with them. I strongy recomended it and if you chose them shipping them information will be hidden which is great. I strongly recomended this app and all them agent. I was personal test them order and orders arrived before limit for sending time. I was more then happy when I saw they made and add app on Shopifly. THANK YOU CJ

on CJdropshipping: Much Faster · 20 minutes using the app