Solid Stash

I needed a Shopify Flow trigger that fires when custom order attributes change. This app works perfectly! Still need to explore other functionalities but looks very user friendly and very fast support by Yann.

Still testing out the features, but so far received amazing support by Hana

Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.

Update 24/01/2024. A Disheartening Experience with Katana's Pricing Policies As a small business, Solid Stash, with an annual turnover of approximately 300kEUR and handling around 3000 orders monthly, we initially chose Katana for its affordability and features. However, our journey with Katana has been increasingly disheartening, marked by unexpected and steep price hikes that have put our business in a challenging position. Initially, we were content with a reasonable monthly fee of about 100 USD. This was manageable for a business of our scale. However, due to a change in Katana's billing rules related to sales order rows, we experienced our first major setback: an abrupt increase in our monthly fee to over 300 USD. This was a significant blow to our finances, but we reluctantly accepted it, hoping for cost stability in the future. We also anticipated the benefit of batch tracking, a feature crucial for our operations. Our disappointment was further compounded when Katana introduced a new pricing structure. Not only did we face another hike in our monthly fee, but batch tracking, previously included, was now a separate add-on costing an additional 199 USD per month. This escalation meant our expenses on Katana's services skyrocketed from around 100 USD to over 500 USD monthly – a fivefold increase in just two years. This pricing strategy feels like a trap. We initially invested in Katana, dedicating time and resources to set up and train our employees, only to find ourselves facing exorbitant fees that are unsustainable for a small business like ours. The lack of predictability in Katana's pricing is alarming. There's a constant fear that next year might bring another doubling of costs or a new, arbitrary billing metric. We feel cornered and exploited. The assumption that the high switching costs will force us to accept these unreasonable increases is unfair and disrespectful to loyal customers. We are not just numbers on a spreadsheet; we are a small business striving to survive and grow. We are making a sincere request to Katana: please reconsider your pricing strategy. We need stability and fairness in pricing. We made our initial investment based on the original pricing structure, and these drastic changes are not just a financial strain but also a breach of the trust we placed in Katana. In conclusion, while Katana's software may offer certain operational benefits, their pricing policies are a source of major concern and disappointment. We urge potential customers to consider this aspect carefully before committing to Katana. The financial unpredictability and lack of consideration for small businesses in their pricing strategy are significant drawbacks that cannot be overlooked. ------------- We are a startup and produce and deliver vegan freezer meals. We found that Shopify didn't have sufficient functionalities to manage our production and stock. Katana is the right fit for us, as it's very user friendly & intuitive. It helps us run our production as we've uploaded our recipes in the tool. Customer support is excellent.

Had an issue with the SEO of my translated languages and Baptiste and Kevin provided swift help.

Saved me a lot of time trying to set up packing slips by myself. Super response customer service: there was a small issue with partially fulfilled orders and they responded and solved it in a matter of hours.

Everything on this app just works. Sent it to our affiliates and they were super happy with how easy the whole process is. Great stuff!

Using this to track re-purchase rates. Still discovering all functionalities but pleasantly surprised by the functionalities. Also pretty well documented.

A lifesaver for our delivery logistics (we deliver frozen vegan meals at home). The support is super fast and effective. The inevitable small issues/questions during setup are immediately dealt with by the helpdesk, couldn't have asked for more. Special thanks to Ismail, Lucy, Sandy, Ronan, Pamela & Luke --> evidently, from all of these names it's clear that I've been receiving a lot of support :-)