justthegoods
Canada
Reviews (7)
NGL, there were moments when I wasn't sure if I should stay because clients sometimes struggle with understanding how to access their subscription, or how to make changes. But, things are improving over time and there are far more features in Recharge than the subscription options being offered directly by Shopify. I really do wish things were more intuitive for customers and it wasn't so up-sell focused, but at the same time, I'm happy to help clients when they need assistance.
Developer reply ·
Thank you for taking the time to leave a review. We'd love to learn more about your experience and see how we can make things right. Please don't hesitate to reach out to our support team and we'll do our best to help.
So far, so good! I used to use this, then was experiencing a period of extremely slowly loading packing slips, so I switched to another provider. In hindsight I realized the problems I was facing were due to unstable bandwidth from my internet service provider. Now that it's resolved, I'm glad to be back and discover this seems to be working better than ever. The option to delete unneeded templates and have only one appear as default saves time and energy. And, being able to import a more aesthetically pleasing template with lots of customization options is also great. Thanks!
For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated! ////// Update Jun 29 2025: I noticed a few shopify orders weren't synched into QBO so I went to the app page to re-initiate, and for whatever reason they still weren't going through. Unexpectedly, Nick appeared in the chat and offered to fix from their end --- problems solved :) thanks so much! Wasn't actually expecting anyone to help at all -- a pleasant surprise :) I've been a OneSaas user for many years; the switch over into Shopify Connector worked out nicely and continues to perform effectively. Thanks!
This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :) Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us! We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements. We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help! Thanks again for being a part of our community, and we look forward to continuing to serve you.
I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)
Developer reply ·
Hi there justthegoods, What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant! The Support Team
I've been using Easyship for approximately 5 years to send parcels to the US and other international destinations in partnership with a third party broker that carries parcels from Canada to the US for deposit with USPS, UPS, etc. A great deal has improved over the years, but even from the start, Easyship offered the most accurate volumetric rate based system that helped us save so much time by not needing to manually enter the weight or dimensions of every single parcel. With respect to more recent changes, Easyship now has its own in-house insurance system which is easier and faster to use than anything that preceeded it. I'm very happy with Easyship and forsee using it for years to come. One last thought: i'm hearing impaired and am grateful for the ability to seek support via email instead of being forced into phone calls.
Developer reply ·
Thanks for taking the time to provide your feedback, it really means a lot to us. It's great to hear that you're getting the most out of Easyship!
I love Tabs because it helps me break up large pices of essential text into manageable categories. Interested in being able to apply this to other areas of the website, too. ... but I'm pretty sure I'm not on the free plan/am being billed monthly (I'll have to double check)