Secret Storage Books
Canada
Reviews (11)
I was curious and downloaded this app on the free plan for some motivational inspiration at the start of the day but quickly realized it’s so much more than a boost of feel-good in the morning (which admittedly is also nice) It’s like a Shopify Help Centre that also knows your store. We got info on things like Product image optimization, whether we should do Multi-currency, how to plan for Christmas sales, and best way to make sure the home page is Mobile Friendly. The cool thing is that ShopMentor offers advice from outside Shopify too, like Google best practices and references other Apps that may be helpful based on your question. And you can drill down to get more and more specific answers. Not sure there is another app like it on the App Store. For instance I compared answers to the question “Best way to set up a CONTACT US form” on Shopify Help and ShopMentor. Shopify Help was all about how to do it within your theme editor, which for me is painful! ShopMentor’s answer went beyond the basics and referenced other apps that make the process much easier if you don’t know how to code. Running a business is time-consuming, so we value this app for saving us a lot of time. Instead of searching online for help that may or may not be specific to Shopify we can pop the question into ShopMentor as a great place to start-and the app has often provided all the answer we need. Along with the encouragement and focus which never hurts!
Developer reply ·
Thank you for your great and detailed review! Happy to hear its helping you on your journey! 🚀
Excellent response to a challenge we had with confirming installation. 5 star service !
Developer reply ·
Thank you for sharing your experience with us! We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent. Achieving a 5-star service rating from you is truly rewarding. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
I used Stamped.io for almost two years (not the 10 months shown due to technical reasons) and in that time the company went from being pretty darn good to pretty darn bad. Maybe it has something to do with the change in ownership, but I finally ditched this company in favour of a different one - for less money too. The deciding factor was page load times. My Reviews page at one point took 40 seconds to load! Across mobile and desktop, there was a real delay in any page that had Stamped code and that's just un-acceptable. The urgent communication with customer service took a day and here was the response: "Apologies for the inconvenience. Regarding the widgets speed issue, the engineering team is working to increase the DB capacity to improve the load speed. Rest assured that we are working to improve the speed issue and there will be a big difference very soon :) Let us know if there are any doubts on this." I had doubts and glad I switched. My page speeds are back to normal.
Developer reply ·
Hey there, Thank you for your kind review! We're glad that you found Stamped.io to be a better fit for your store and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Seamless SEO help to tag my product images with the product's title! Great service for a free app. Thanks!
Tried another page builder and gave up. Then I I started with Shogun's Landing Page builder and recently upgraded to the Blog and Collection Page plan. Highly recommend: Shogun has an intuitive interface that is easy to learn. Their pages are SEO friendly unlike SOME page builders and Shogun's support has been excellent with prompt, clear responses. They run their business like I run mine - a quality product with 100% customer support. Thanks!
This app is free, and will tell you where there are problems with your website. The fixes are not free, but that's ok with me because people need to be paid for their work. The $ I spent was well worth it to speed up my home page. The process was easy and efficient for me to get the work started and the results were validated by a 3rd party speed test. This is an excellent app and I would recommend it.
Everyone should have a back up for their store! I was about to attempt a mass export/import of a change to my listings and realized how important it would be to have a back up if things went sideways. Also appreciated the privacy concerns about not saving customer and order information. I enter that data to my own books every month, so that part wasn't needed for me. I have the paid version. Very happy I found your app and I'm more than happy to pay for it - the price is reasonable for the peace of mind. Thanks, Diane
I tried a number of times to reach out and ask for help with a fairly simple problem, with no response. I'm looking for something else. Documentation is a bit thin.
Developer reply ·
Hi, I would like to send you our sincere apologies for the frustrating experience with us. We apologize that our service did not satisfy your expectations. The very first time of creating and developing was a time when PageFly was still lacking support. Over the years, we have been improving our support service in both quantity and quality. Currently, our support team is available 24/7/365 whenever you need us. Along with this, we also improve our app performance to make it run smoothly. Moreover, we also updated our Help Center and Video tutorials to cover fully almost everything about PageFly. I wish we will have a chance to support you when you are back. PageFly | Kate - Customer Success Manager
This is my second purchase from Bjorn and it won't be the last - I hope he keeps on making apps that just WORK and do what they say - right out of the box!! This application makes emails look good, and say what you want, and is a snap to use - even a non-tech like me. It's flawless. Thanks! Diane