Kitenzo ‑ Bundle Builder
by Kitenzo · launched
View in Shopify App Store ↗Reviews (265)
We've had Bundle Builder on our store for about 5 years, recently the Kitenzo team have gone above and beyond to help me modernise and improve the customer experience. They were brilliant - responsive, creative and oh so patient.. holding my hand through every stage of the update and dealing with all my questions.
Developer reply ·
Thank you so much for such a lovely review, and for trusting Kitenzo for the past five years! We’re delighted that you felt supported throughout the process. We’ll make sure the whole Kitenzo team sees your kind words, thanks again.
The support offered by the team was first rate, I was able to have questions answered and technical support offered where I needed it too. Highly recommend the support staff, and the bundle builder.
Developer reply ·
Thanks so much for your 5 star review, glad we could help in getting you setup!
Very easy to work with.
Developer reply ·
Thank you so much for the kind words - we're really glad to hear it's been a smooth experience! We work hard to make Kitenzo as straightforward as possible, so this means a lot. Don't hesitate to reach out if there's ever anything we can help with.
Developer reply ·
Thank you so much for the five-star rating! We truly appreciate you choosing Kitenzo to power your store. If there’s ever anything we can assist you with, or if you have any questions at all; please feel free to reach out and let us know. We'll be here and more than happy to help!
Exceptional app and services. I had some questions regarding the initial configurations and Dale was able to resolve them all in a timely manner. Very happy with the setup of the bundle page and the integration with the cart. High recommend to anyone wants to elevate the average order value.
I was having issues with how the app was incorporated into our website. Natalie and her team went above and beyond and fixed the entire set up. Now my bundles are integrated with our inventory!
Developer reply ·
Thank you so much for updating your review! We’re absolutely thrilled to hear that Natalie and the team could go above and beyond to get your setup perfect! It’s also great to hear that your bundles are now fully integrated with your inventory! If you run into any more questions, please don't hesitate to get back in touch and let us know! We're here and always happy to help!
Developer reply ·
Thank you so much for the 5-star rating! We’re delighted to have you using Kitenzo, and to hear that you're having a great time! If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!
Developer reply ·
Thank you so much for the 5-star rating! We’re thrilled to hear that you're enjoying Kitenzo! If you ever run into any further questions, or come across any features that you'd like to see added to our App; please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Developer reply ·
Thank you so much for the wonderful review! We are delighted to know that you’re having such a great experience with Kitenzo! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Developer reply ·
Thank you so much for the five-star rating! We truly appreciate your support for Kitenzo and we're delighted to know that you're satisfied with our App! We wish you continued success with your store and if you run into any more questions, just let us know! We'll be here and more than happy to help!
muy bueno
Developer reply ·
Thank you so much for your delightful review! We're extremely happy to hear that you are having a good experience with Kitenzo! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Developer reply ·
Thank you so much for the five-star rating! We truly appreciate your continued support for Kitenzo and are delighted to know that you're satisfied with your experience! We wish you continued success with your store! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
I will be honest over the years we have had some issues with this app not working the way I want it to. The company has been so good in helping issues quickly and I could not say enough good things about it. Love this app and company
Developer reply ·
Thank you so much for leaving such a wonderful review! Your kind words mean a lot to everyone here at Kitenzo, and we’re thrilled that you’re enjoying both the app, and the Support that comes with it! We're eternally grateful for your continued partnership over the years! So from everyone at Kitenzo; thank you for being a part of our journey! If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!
I've been using Kitenzo for about 3 to 4 years now, and I'm really pleased with the functionality of their app. The team is super responsive and always willing to help if any issues come up or if I have questions. They keep things well integrated with Shopify updates, and overall, it's definitely worth checking out. I've tried many different bundle apps, and for the price and functionality, Kitenzo stands out as one of the best!
Developer reply ·
Thank you so much for taking the time to leave such a heartwarming review! We're delighted to hear that you're happy with both Kitenzo, and the Support that comes with it! We’re forever grateful to have had you with us for so long. Thank you so much for being part of our journey! If you need anything going forwards, please don't hesitate to reach out! Our Support team will be more than happy to assist you further!
In terms of functionality, this app is perfect - it gets the job done without issue. In terms of aesthetics, the team did everything they could to help me with guidance and even building custom code to suit my personal needs and desires. A very good app and an incredible experience. Highly recommended!
Developer reply ·
Thank you for taking the time to leave such a delightful review! We're overjoyed to hear that our Support Team was able to assist with setting up Kitenzo to match your Store's needs! If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!
Great app for bundling products together and for managing inventory. The support team is very responsive, which is important to us as we don't have coding experience.
Developer reply ·
Thank you so much for taking the time to leave a review! Our Support Team is fantastic and I’m delighted that you found them to be both responsive and helpful! If you need anything going forwards, please do reach out! Our Support teamed will be delighted to assist you further!
An amazing customer service, very fast, efficient, and especially solving all the issues we might encounter! I’ve rarely seen this, and it’s very pleasant! This app is really great, quality, price, and design! Thanks again to Denis for his precise help, and well done!
Developer reply ·
Wow, what a lovely review - it really makes us smile when we see such love for the product and our support! I agree, Denis is fantastic and he'll be delighted to know how much he helped! We've loved helping you set up and get going. Please make sure to reach out should you need us! We look forward to partnering long into the future.
Great app. They have super fast support team and helped with everything. Thank you very much
Developer reply ·
Thank you for taking the time to leave us a review - we really appreciate. I'm delighted that you found the support team to be quick and helpful - they are our engine room and we love seeing their work being appreciated. Please let us know if there is anything in future you need assistance with. Happy bundling!
I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.
Developer reply ·
Thank you for leaving us a review - we really appreciate it! I'm delighted that you had a great experience with our Support team. Denis is fantastic and it's great he was able to resolve your questions quickly and clearly. Please let us know if you need anything in the future. Best of luck and happy bundling!
very good and effective support team
Developer reply ·
Thanks so much for leaving your review - everyone on the team really appreciates it! I'm delighted you've had good interactions with our support team - their dedication to ensuring a smooth experience is paramount to us! If you need anything going forward, please let us know.
While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup. It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.
Developer reply ·
Thanks so much for the Review, we really appreciate it so much! We are really proud of our Support team they are our champions to bridge the gap between our Product and yourself and to know they're leaving such an impression on you, it's such an amazing compliment. We look forward to working with you and assisting where we can!
WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :) Thank you for making my experience very good Denis! Appreciate you!
Developer reply ·
Thank you for taking the time to leave us such an amazing review! I know Denis is delighted he was able to assist you so much and all of us at Kitenzo are so happy to be working with you! Please let us know if you need anything in the future and we are excited to support you going forward.
my website couldn't function without this app. love it.
Developer reply ·
Thanks so much for leaving us this review! I love how integrated we are in your site. Please let us know if you need anything so we can continue to support you and your business into the future! Have a great weekend.
Very quick and attentive resolving any issues or concerns.
Developer reply ·
Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.
great product, great service! Really drives revenue
Developer reply ·
Thanks so much for the review, it does genuinely mean the world to our team! Love that you are getting the boost to your revenue, that is such a massive tick! If you need anything in future, ping us a message and we'll be happy to assist!
Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.
Developer reply ·
Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know if you need anything in future and we'll be more than happy to assist!
Developer reply ·
Thank you so much for the 5 stars! I know Nat and Dale have worked on your account and they'll be thrilled to know it's been appreciated! Please let us know if you need anything in the future and we will be happy to jump in and assist!
Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for Dale who helped me was amazing would recommend
Developer reply ·
Thanks for the kind words. All of us here at Kitenzo love to know that the product and the support provided is appreciated. I'll be sure to let Dale know you've left us this review, he'l be delighted, I'm sure! I hope you have a lovely weekend!
An incredible application. The interface is very simple and the template is great. You can use it easily. Also, customer service responds instantly. Especially Dale solved my problems immediately.
Developer reply ·
I'm delighted you are loving Kitenzo! We strive to both build a strong product and also support it well! I'm glad that Dale was able to assist you with your queries. We will always be here to help if you need anything.
Great bundle app and live chat help when needed
Developer reply ·
Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!
Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it
Developer reply ·
Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help you out with the gift messages and that everything is running smoothly with Royal Mail now. If you ever have more questions or just want to share how your bundles are doing, don’t hesitate to reach out. We’re always here for you. Happy bundling!
I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks
Developer reply ·
Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement. When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.
Great app and great service.
Developer reply ·
Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!
This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!
Developer reply ·
Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!
App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!
Developer reply ·
Thank you for the review and on behalf of all of us here at Kitenzo, we are all delighted Kitenzo was the app that you landed on. being with us for over 5 years means you've seen us from relative infancy up to our current state - so we really appreciate you leaving the review. I'm glad that you have faith in the top class support team here, they are amazing! If you need anything going forward, please, reach out and we'll be delighted to assist
I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.
Developer reply ·
Thank you for taking the time to leave a review, it's really appreciated. There are an overwhelming number of bundling apps available on Shopify, we're delighted that Kitenzo is the one that fitted your needs. Natalie is brilliant and I'll be sure to pass on your kind words to her. I love that you find it easy to use. Always know that the support team here at Kitenzo are an asset to be used when you need us.
Dale is great!
Developer reply ·
Dale really is great, I couldn't agree more! Thank you for taking the time to leave a review and for choosing Kitenzo. If you need any further assistance, Dale or another member of our support team will be happy to assist.
Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!
Developer reply ·
Thank you so much for taking the time to leave a Review! We are absolutely delighted to hear you find Kitenzo to be easy to use and versatile - our goal is to keep things simple and fun for everyone. Our support team are fantastic and always ready to investigate any queries. Thank you for shouting out Dale specifically. I know he's always delighted when the make such a big impact on a customer's journey. We appreciate you using Kitenzo and we look forward to continuing to assist you with your bundling needs. If you need anything, as always, please feel free to reach out to us!
The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away. Really awesome support staff.
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you! We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!
Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!
Developer reply ·
Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star! If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!
Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.
Developer reply ·
Thank you for your review! We're glad to hear our support team was helpful. We appreciate your feedback on customization features, and we're already looking to how we can improve these in a future update. If you need anything else, feel free to reach out!
Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!
Developer reply ·
Thank you for the fantastic review! 🎉 We're so glad to hear that our quick support and solution saved you time and effort. If you ever need anything else, we’re here to help!
ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product. The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!
Developer reply ·
Wow, thank you so much for your kind words! Your recommendation means the world to us! We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars! If you ever have more questions or need a helping hand, don’t hesitate to reach out.
Excellent Design editor support on live chat. great team!
Developer reply ·
Thanks so much for your 5 star review! We're thrilled to hear you had a positive experience with our team and that you're enjoying our new design editor. Don’t hesitate to reach out anytime you need assistance. Thanks again!
I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!
Developer reply ·
Thank you so much for your kind words and for sharing your experience with our Bundle Builder app! We’re thrilled to hear that Dale was able to assist you promptly and effectively. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Bundle Builder!
Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!
Developer reply ·
Thank you for the feedback - it was a pleasure to help you and I hope your bundle promotion has gone well! Anything else needed just give our support a shout.
The app is very functional and easy to use. The customer support is second to none, absolutely top-notch. They even customized my bundles to meet my needs and to display the way I really wanted on my website. Highly recommend this app and this company.
Developer reply ·
Thank you so much for your wonderful review of Bundle Builder! We're thrilled to hear that the app is meeting your needs and that our support team was able to customize your bundles just the way you wanted them. It's always our goal to provide top-notch service and functionality, so it's great to know we hit the mark for you. Let me know if you need anything else and I will be happy to help!
The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.
Developer reply ·
Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!
Support has been great. Experience so far has been good with slight tweaks to the app.
Developer reply ·
Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!
Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!
Developer reply ·
Thank you so much for sharing your positive experience! We're thrilled to hear that Bundle Builder has been a valuable addition to your business and that you've found our team's support helpful. It's been a pleasure to work with you to customize the app, your bundles are looking great! Your feedback is incredibly important to us, and we're glad we could contribute to creating a great experience for your customers. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!
I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.
Developer reply ·
Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme. We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself. Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.
Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!
Developer reply ·
Thank you for taking the time to share your positive experience with us! We'll be sure to pass your kind words along to Dale! If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.
Bundle builder is a great product. It has helped increase our sales by a significant margin. More importantly the team has been incredibly helpful. Couldn't have asked for better customer support and onboarding experience. They actually listen to their users! Excited to see what they implement next!
Developer reply ·
Thank you so much for your fantastic review! We're thrilled to hear that Bundle Builder has significantly impacted your sales positively. It's our mission to provide not just a powerful tool, but also exceptional service that genuinely supports our users' success. Your feedback on our customer support and onboarding experience means the world to us. Knowing that our efforts to listen and respond to our users' needs are making a difference is incredibly rewarding. We're just as excited about the future and can't wait to share with you the new features and improvements we have in the pipeline. Stay tuned! Thank you again for your support and trust in us. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!
Developer reply ·
Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!
Great and easy onboarding and fast customer support. Excited to see the new updates coming soon!
Developer reply ·
Thank you for taking the time to leave us a review - we really appreciate your feedback! It's great to hear that you've had a straight-forward onboarding to Bundle Builder and have had a positive experience with the team. We've been working hard on some exciting new features that have just launched in the app, such as Native Bundles and the Product in Bundle app block - both enhancing the app's customization and flexibility, and overall customer experience! More details can be found in our documentation here: support.bundlebuilder.app/hc/en-gb/articles/4409234694929 and here: support.bundlebuilder.app/hc/en-gb/articles/19685500911505-Displaying-the-Product-in-Bundles-app-block Feel free to contact the team again if you require any further assistance, as we're here to help! Happy bundling ✨
Great, app, support and price.
Developer reply ·
Thank you so much for your 5-star review, Wellington Brewery! We're thrilled to hear that you're pleased with Bundle Builder, our support, and its pricing. Your satisfaction is our top priority, and we're committed to continue providing top support. Thanks again for your kind words!
Very happy with this app, exactly what we were looking for, i would love to have a starting template/s when using the template creator for quicker setup, but for now we accomplished what we were looking for. Exceptional customer service i have to add! Shoutout to Natalie who was very patience and guide me with all my doubts :)
Developer reply ·
Thank you so much, Caprichos de Goya, for your wonderful review! We're thrilled to hear that Bundle Builder has been exactly what you were looking for. We understand the need for pre-built templates to make the setup process quicker and easier, so we're excited to let you know that this is something we're currently working on! We appreciate your patience and understanding in the meantime. Our team is dedicated to providing exceptional customer service, and we're glad that Natalie was able to guide you patiently and address any issues. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
The team at Bundle Builder are extremely responsive and creative at problem solving, key issue was "How to create manual bundle builder customer orders in the back end". Have to call out Natalie in particular, she was prepared to jump on a call, talk through some issues, most importantly she listened! She even created a step by step video for my team & I to clearly understand how to use the app to overcome our problem! We at Care Food Co are now happily embedding the app into our store to drive improved customer experience and sales
Developer reply ·
Thank you so much for your incredible review, Care Food Co team! We're thrilled to hear that you had a great experience with Bundle Builder and that the team was able to provide you with excellent support! We're really glad to hear that you appreciate Natalie going above and beyond to address your specific needs, and it's great that her step-by-step video helped you to use our app to overcome the issue you were facing. We will make sure to pass on the recognition to Natalie! 🎉 Please feel free to reach out if you ever have any further questions or need assistance, as we'd love to hear from you again!
Fills a need in our store, and support has been helpful when needed.
Developer reply ·
Hey Splash Wines team, we're super pleased to hear that Bundle Builder fulfils your store's needs! We're also glad to have been able to help out with any issues on your store when needed, so thank you for your feedback. If you require any further assistance or have any suggestions for the app, please feel free to reach out. We appreciate your support, and look forward to hearing from you again in the future!
These guys are good. This APP has really helped increase my stores the average check out transaction amount as more customers bundle products. The support team is very responsive.
Developer reply ·
Thank you so much for your 5* review, Brick Loot team! It's awesome to hear that Bundle Builder has improved your store's average order value through the increase in bundles created by customers! We're also very glad to have been able to assist you and look forward to continue supporting you - please feel free to reach out if you run into any issues or have any questions! Happy bundling 🎉
We've been using Bundle Builder for a number of years and the product is excellent. The support team are fantastic and recently solved an issue for us, without any fuss. Bundle Builder has definitely saved us a lot of time but more importantly it has led to increased sales.
Developer reply ·
Thank you so much for taking the time to share your fantastic experience with us! We're thrilled to hear that you've been really impressed with Bundle Builder over the years, and our support team - we take pride in providing the best support to our merchants, so it's great to hear that our efforts are appreciated. It's also awesome to hear that Bundle Builder has not only been an efficient tool for your business, but also gave you a boost in sales! We really appreciate your continued support and look forward to continue assisting you in the future 🙂
These guys are awesome. Quick to respond, Fixes most of what I ask so my customers can have a easy time shopping. This bundle app displays beautiful on our site and looks very professional. The check process is clean and keeps things together on the cart page and the checkout page. We are now things how to add more bundles to our site. I understand they have a new design coming out and really can wait to see how it looks. Trust us, when I say you won't be disappointed. Update...Just asked them to tweak it a little and boom, it was done. Amazing
Developer reply ·
Thank you so much for taking the time to leave us such an awesome review! We're thrilled to hear that our app is a great fit for your store, and that you're really impressed with the seamless integration with your store's cart and check out pages! We're super excited to release the exciting new updates that we've been working on, and we're more than happy continue supporting you and your business, assisting in any way that we can. Thank you for choosing Bundle Builder - wishing you every success with your store, and happy bundling 🙂
From total trainwrecks to incomplete apps, I stumbled across this app recommended by a friend who sells gift boxes. Super happy with the results and Adam from the chat support. Intuitive, smart UX and enough customization to make it work for me! Update: We're now several months in - I stand by my assessment.
Developer reply ·
Thank you for your wonderful review! We're so glad you're loving Bundle Builder and all it offers after the recommendation, and we can't wait to see the new bundles live on your surfing site! We will pass on your feedback to Adam - and please do reach out again if you have any further questions, the team will be more than happy to help :)
This fantastic app bundle offers a wide range of exceptional possibilities that are visually appealing and highly functional. The developers provide excellent customer service, promptly addressing any issues and offering helpful solutions.
Developer reply ·
Hey Cosmetique Totale team, we really appreciate your 5* review of Bundle Builder - thanks so much! It's great to hear that you're super impressed with our app and the endless possibilities it provides for your store. Our team is dedicated to providing excellent customer service, so we're really glad to hear that we've been able to address any issues you've had and offer helpful solutions. Thanks again for choosing Bundle Builder, and for taking the time to share your positive experience with us!
Great so far. Only two issues are: 1. The inability to add discounts to bundles 2. The inability to create subscriptions from bundles. Do you know when this will be possible? Thanks so much.
Developer reply ·
Hi Bold Bean Co, thank you for your 5* review of Bundle Builder! We're super pleased to hear that you're enjoying the app. Whilst discount codes can't be applied to Multi SKU Bundle types, they can be applied to Single SKU Bundles. There are also alternative ways to offer customers both flat and tiered discounts with Multi SKU Bundle types, such as a percentage discount, fixed discount, or fixed price. Unfortunately at this time, subscriptions isn't a feature supported by Bundle Builder. If there is anything else we can help you with, feel free to drop us a message - wishing you every success with your online store!
the UX interface makes it so easy to build out bundles. and the support team is absolutely amazing. Have seen it increasing our AOV orders, so I'm excited to launch seasonal promos and BYOB bundles moving forward!
Developer reply ·
Thank you so much for your 5* review, Wink Formula! It's awesome to hear that you've found the app super easy to use and enjoy the UX interface - ensuring the design is accessible is a big priority for us! It's also incredible to hear that you've seen an increase in AOV with Bundle Builder - we can't wait to see more of your bundles live! We will pass on the lovely feedback to the support team, and I'm sure they'd be more than happy to hear from you again if you needed any further assistance! Happy bundling 🙂
What should i say, great support and a great "app". Support is fast and they do their best! cheers Sven Jack - Der Haferflockenriegel
Developer reply ·
Thank you for your review, Sven Jack! We really appreciate your awesome feedback on Bundle Builder and the team behind it! Let us know if you need any further support from us - we're happy to help!
Bundle Builder syncs really well with our accounting system, Netsuite. It is straightforward and gets what you want! They resolved a pressing issue and fixed straight away. Thank you Dale & Jess!
Developer reply ·
Hey La La Land team, thanks so much for leaving us a 5* review! That's awesome to hear Bundle Builder works really well alongside your store's accounting system, and that you've found the app to be super straightforward. We will pass on the great feedback to Dale & Jess - just give us another shout if you have any more questions!
If you need a bundle builder for your shop, look no further - this is it - this is the bundle builder you've been looking for! The app itself - extremely easy to use, nothing more to say! The Staff - The staff I've dealt with have been nothing short of amazing! So I will say it again - If you need a bundle builder for your Shopify store then this is it!
Developer reply ·
Thank you so much for taking the time to leave us an incredible 5* review! We really appreciate your kind words, and how much you love our app - and even more so, your recognition for the team! Please reach out to us again if you need any help further down the line, and thank you again for choosing & recommending Bundle Builder.
I was looking for a specific layout for my bundle and couldn't figure out how to get what I wanted. I reached out and waiting a few days to hear back. I work in customer service so I understand the need to be patient some times with this. someone reached out and a matter of minutes had the app doing what I was looking for! Very pleased with their customer service!
Developer reply ·
Thank you so much for leaving us a review! We're super glad that we could help you achieve exactly what you were hoping for with Bundle Builder and your build your own macaron boxes! We'd love to hear from you again if there's ever anything else you need - just drop us a message :)
The perfect app for our usecase. Installation was easy and worked from the start without any problems. We have been looking for that kind of bundle builder for years.
Developer reply ·
Thank you so much for taking the time to leave us a 5* review! It's great to hear that Bundle Builder has seamlessly integrated with your store right from the start, and that it's been the exact app you've been looking for - we're super impressed with your nail polish bundle offerings! Feel free to reach out to our support team if you need anything from us, we're here and happy to help!
Had a very good informative onboarding call with Harriet. Really helpful. I like this app and it seems to fit with our expectations.
Developer reply ·
Thanks so much for taking the time to leave us a review, we really appreciate it! We're super glad to hear that you're enjoying Bundle Builder, and found your complimentary onboarding call with our specialist so helpful - we will make sure to pass on the feedback to Harriet! Please feel free to reach out to our support team if you need any assistance down the line, as we'd be happy to help.
bonjour, J'ai retiré l'application malgré que ce soit trés bien mais des fichiers bloquent le bon fonctionnement de mon site. où puis je contacter le développeur ou le service client s'il vous plait
Developer reply ·
Hello! Thank you so much for using Bundle Builder! We've responded to your email, but it looks like the files you've highlighted don't belong to us - they belong to another app. Our email has let you know who you need to contact to get this resolved!
The app works very well and what is also impressive is that the basics for further customisation have been coded and the accompanying documentation are in place. Wonderful team of patient people who take time to troubleshoot and explain everything.
Developer reply ·
Thank you so much for taking the time to leave us a review, and for your lovely words about our team! We're so pleased that you're enjoying the app and are impressed by its customisation functionality & documentation to support. We love your build your own macaron boxes on your site! Please do reach out if you are ever in need of any further support, we'd love to hear from you again!
It works very well. Although it may not be the custom solution we needed, as a third-party app, it allows a fair bit of customisations and their customer service, not the fastest but very effective!
Developer reply ·
Thank you so much for leaving us a review, we're super glad that Bundle Builder is working so well on the Verve Fitness store - the 'build your own home gym package' is so creative! Just pop us another message if you need any more help - we are a small team, but are always here on hand to help our merchants in any way we can!
We've tried out a dozen of bundle apps with great ratings, and this apps just so outstanding. First of all, the documentation is so well-structured and written compared to its peers. It is so easy to use and straight forward. It might not have have all our desired functions (like doing bundle on product page). But with an app this well-designed, we can actually get some workarounds and still get great results.
Developer reply ·
Thank you so much for taking the time to leave us a wonderful review! We're so pleased to hear how useful you have found our documentation, and how impressed you have been with our app. We really value all feedback, and are especially pleased to hear how well Bundle Builder has worked for our merchants. Feel free to reach out if you need any assistance, we're here and happy to help :)
Does exactly what i need, and when i ran into an issue support literally responded in 5 minutes with a solution :)
Developer reply ·
Thanks so much for your review - we're super glad you've been impressed with the quick responses from our support team! The bundles on your store are looking awesome, and a brilliant gift idea for all the spice lovers out there! Just pop us another message if you need any more help, as the team are happy to assist :)
The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.
Developer reply ·
Thank you for your review, that's incredible that you noticed an immediate uptick in sales with Bundle Builder! The baby headwear bundles look great on your store, and we're so glad you've been impressed with our customer service & the 1-to-1 call with our Onboarding Specialist - that's what we're here for! Just reach out to the team if you need any further assistance.
We have a complicated ordering situation - many options that we can't collapse. Having every combination as a variation would not be feasible. So we broke the process into stages using Bundle Builder. This allows for greater flexibility and a much more intuitive user experience. We have had the need over time for custom development and also troubleshooting. In both cases the team at Bundle Builder have been attentive, professional, and quick in their response and help in solving all our needs. Highly recommend this app!
Developer reply ·
Thank you so much for your review! It's great to hear how well Bundle Builder is working for your store, and how it has enabled you to create vast offerings for your customers, that were not feasible before. We will pass on your lovely feedback to our support team, and I'm sure they'd be more than happy to hear from you again, should you need any further assistance!
So far it has been great! Very easy to get set up with the default look and feel. Compatible with our Cart Drawer and Full Cart Page. My favorite feature is I can have a product marked as unavailable on all sales channels but still use the product in the Bundle Builder.
Developer reply ·
Thanks so much for leaving us a review! We're so happy that you're enjoying using the app, and you can use it with both your cart options! It sounds like you're already well on the way to becoming a bundle expert, but if you have any questions at all, just reach out to the support team!
Love this app, cant recommend enough and have already to a few fellow small businesses. So easy to set up and was able to get help within a few hours. Very responsive team. App fits seamlessly with our website.
Developer reply ·
Thank you so much for your review! We're so glad to hear you're enjoying the app, and we've got several dog lovers here in the office who love your Build a Walk Set!! If you have any other questions, we're always here - just drop us a message, and we'll be happy to help!
I used this app a year ago... not so good. I just tried it again and it is perfect! Was able to customize everything to my liking on my store and had my bundle builder set up in just a couple of hours. Great App
Developer reply ·
Thank you so much for trying us again, and thank you so much for your review! We really do appreciate it, and we're so glad to hear that you're enjoying using the app. It sounds like you have it all under control, but if you have any other questions, please let us know!
Since the recent update, the application no longer functions properly. It's a shame because it was a very good app until then. I am currently waiting for a response from support. Support contacted me immediately, and now the problem has been resolved and I am able to use the system as before without any problems.
Developer reply ·
Hey there! Thanks so much for leaving a review. The team investigated, and saw that the issue was a delay occurring on your bundle inventory updating. We rectified this immediately, and can confirm this has been working on your store ever since. We'd be happy to answer any other questions you have, if you'd like to drop us an email!
excellent application et un SAV exceptionnel. Une aide et soutient de A à Z. Je recommande! merci pour votre professionnalisme
Developer reply ·
Thank you so much for your review! It was a pleasure to help you, and we can't wait to see where you go with your bundles! If you have any issues, or need any other help, just send us an email and we'll be there!
Phenominal! The support from the team has been great. Our installation was a little more difficult than the standard as the automatic version didn't work on our theme. I reached out to the team and they seamlessly took care of everything. For someone like me who isn't very tech savy, this app has been one of the easiest i have used because the support team are so helpful and responsive. Harriet thank you for all your help! Has only been live on the site for 3 hours and already have had our first bundle sale!
Developer reply ·
Thank you so much for your review, and we're so excited you received your first bundle sale after a few hours! Here's to many more - and if you have any other problems, or need any advice, just let us know and we're here to help!
We've been using this app for about 2 years now. Works great, easy to implement and customers on our store can use it really easily. Works well for our offers. We recently changed shopify theme and had a really minor thing show up, button padding leading to slight button text misalignment in the app, and we received really great support. The team got back to me and went over and above, adding in a fix for this. Really appreciated the assistance. Totally recommend.
Developer reply ·
Thanks for your review! It's always great to see one of our long term customers is still enjoying the app, and we're glad to hear the team were able to sort the button padding for you! We're always here to help, so if you need anything else, just drop us an email and we'll get right back to you!
I downloaded this app to add a gift-giving section to my website. Harriet and her team were extremely helpful in helping me get the most out of the app. They even reviewed the Bundle I made and sent a support team to help fix some design issues that were happening due to the theme I used. They fixed everything in less than 48 HRS and were extremely transparent throughout the process. I wish more apps were this hands-on, friendly, and helpful! Great job, team! Excited for my customers to start using this!
Developer reply ·
Thank you so much for leaving us a review! We're so happy to hear the team have been able to help you get set up, and we can't wait to see what you do with your bundles! If you have any problems, or just need some more information on the app, let us know and we'd be more than happy to assist!
I have tried lots of bundle apps and this is by far the best! Really easy to use and lots of useful features. The customer service is excellent - they're so helpful and have dealt with all my queries quickly and efficiently.
Developer reply ·
Thanks so much for your review! We absolutely loved looking at your balloon garlands, and we can't wait to see what you do with Bundle Builder! We've passed your feature request over to our dev team, but if you need anything else, just let us know!
After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.
Developer reply ·
Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.
I primarily wanted this app for the mix and match features. The bundles are very customizable, and the visual design fits perfectly with my store theme. Just about every scenario you could think of is covered. The support team is also exceptional! Perhaps a few things with the customer-facing interface that could be improved, such as sticky widgets, but a minor thing given everything this app is capable of!
Developer reply ·
Thanks so much for your review! We're so happy to hear you're enjoying the app, and I'll make sure to pass your lovely feedback onto the team! We'll definitely take a look at your suggestions, and look forward to your feedback when we release some app updates later this year!
Ich verwende die App, um meine Postkarten als Sets zu verkaufen. Das funktioniert sehr gut. Kann sie sehr empfehlen.
Developer reply ·
Thank you for your review! We're so glad to hear the app is working well for you, and we look forwards to seeing your postcard bundles! If you need any help with the app in the future, please let us know, and the team will be happy to help!
I found what I needed from this app. and not only that, when I found a small problem, the support team is there to help to fix the problem. definitely worth the price!
Developer reply ·
Thank you for leaving a review! Really happy to hear Bundle Builder has been able to do what you need, and that the support team have been able to help you out! If you need any more help or advice, just let us know, and we'll be here to assist!
Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.
Developer reply ·
Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!
Bundle Builder is an excellent app for bundles and they have great customer support to make it work for our needs.
Developer reply ·
Thank you so much for your review! We're really glad that you're enjoying Bundle Builder, and that the team have been able to help you out! If you need any other assistance at all, just let us know - we're always here to help!
the functionality is great and very user friendly - the support is always on hand to fix any issues we do have
Developer reply ·
Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!
Great app! Helped me grow my basket size significantly. I highly recommend this tool. It has been working very well since the last few months
Developer reply ·
Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!
Looked for a long time for an app that worked well with Multiple SKU bundles. This app seems to have done the trick for us and the support is super quick and helpful.
Developer reply ·
Thanks so much for your review! We really do appreciate it, and we're glad to hear that Bundle Builder is working well for you! Our support team are always happy to help with any issues you might have - if you need any other assistance at all, just let us know!
It seems that the translation setting works not well. It shows messages dual. I'm wondering if I should find another one. Everything is ok except the above. I love its clean UI, and easy setup. added--- They have a reliable support team. I'm satisfied with the investigation. I've added one more star :)
Developer reply ·
Hey there - thanks for leaving us a review! We're so glad you're enjoying the app, and can't wait to see the bundles you make! We've sent you a follow up email about your translations, as we should be able to get this fixed for you with no problems - if you could reply when you get a chance, we'll get to work!