Believe Athletics

Incredible support from real people (no bots!) who solved my issue in under two minutes. I’m genuinely very happy with the experience. If you’re hesitating, I’d definitely recommend giving it a try and the pricing is also very competitive compared to similar apps.

Exceptional App and Unparalleled Support This app is absolutely outstanding! Not only is it incredibly effective and user-friendly, but the support I received has truly been next level. Dash from Customer Support went above and beyond anything I could have expected. He didn’t just resolve my queries—he actively worked to make the app look beautiful and consistent with my theme. He even made thoughtful proposals to ensure everything looked flawless. It’s clear he cares deeply about delivering a fantastic experience, and I’m very impressed. If you’re looking for an app with top-notch functionality and a support team that goes the extra mile, this is the one. I couldn’t be happier. Highly recommended!

I can't imagine what I would do without it. Saves me countless hours, it is a must.

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Very useful. Simplified my life and saved me hours of work. Would be useful to add the option to classify data by years (now I could only do months). Thanks for creating this app!

Great option for any business looking to increase their AOV through customized quantity breaks and spend discounts. The fact that the installation is easy and that the support is fast and amazing only adds to the appeal. I would definitely give this store a 10/10 rating!

We have been working with Bigblue for some time now and we could not be happier. The team, the managers, the processes, and the platform exceeded our expectations. The integration with Shopify was very smooth, and the team was there to help at all times with the transition. The platform itself is very easy to use, and it allows you to have control of all your orders in real-time. If an order has a problem, you can contact your account manager or customer service team through the platform or via slack, and they respond quickly. Since we migrated, we have been able to put our logistics on auto-pilot and focus on marketing and sales. We can rest assured that delivery dates are always met, they treat the merchandise impeccably, the customer receives the parcels in good conditions and our product is stored in clean (and ultra-modern) facilities - we visited their facilities in Spain recently and were in awe to see how they store our product (we sell clothes); we could not ask for more. Also, the accuracy on inventory quantities is a game-changer for us (not more over-selling or mistakes in inventory!). Our customers are delighted because they receive the merchandise super-fast, and, although we were afraid that it would be a downer for our client not to receive our parcel with our signature perfume and our handwritten note, we have been flooded with positive customer reviews about the delivery process. Exchanges and returns management has also been simplified, which is a great time saver for us. We hardly receive questions from clients about the process because it is very easy and clear. How does it work? The customer receives a delivery note with a QR from which they can directly access the returns portal. When entering the portal they can choose return or store credit, subtly, they are encouraged to choose store credit if they want to make exchange (in our case 35% of returns are choosing it) and Bigblue automatically generates a gift voucher that is issued 24 hours after the customer hands the parcel to the courier -they don't even have to wait for the merchandise to be received at Bigblue. Upside? The vouchers might even end generating more sales as people add more things to their cart. This process is perceived as an exchange by our clients and generates very little friction. If you are considering it, I would not hesitate.

Easy to use and customise. I've tried several return portals and I really recommend this one. Any problem or question is solved within minutes by the customer service team.

Reliable and very easy to install. On top of that, I had a problem and they were very quick in solving it.

I am really happy with this app, easy installation and realiable customer serivce. After a year we needed to do some adjustments and Sourabh was very helpful. We work with small inventories and refill the best sellers once we are sold out. Therefore being able to notify our customers that sold out products are back is essential. This app saved us hours of tedious work managing customer waiting lists. Definitely recommend.

The app is very easy to install, and you can have it ready to go in few minutes. Additionally, the support team is very helpful and quick to respond. Really recommend!

Reached to support as I wanted the integration in my theme to look better and they were very fast to respond and very patient with my comments until we achieved the final look I needed.

A truly time saver, thanks to this app I have 2 hours of extra time every day day. The team behind this app is amazing, they are extremely helpful and supportive. They respond immediately, even on weekends, so you are always covered. They have gone the extra mile to adapt the app to all my specific needs, and have been very patient with all my questions. Will definitely recommend.

Works like a charm and the support team has been very helpful every time I reached out to them. Totally recommend.

This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.