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Simprosys Customer Match Lists

by Simprosys InfoMedia · launched

View in Shopify App Store ↗

Reviews (29)

★★★★★
Shopify

We’ve been using the Simprosys Customer Match List App and the overall experience has been very positive. The app is well-designed, easy to navigate, and helps streamline customer list management efficiently. Integration and setup were straightforward, making it simple to get started and maintain campaigns without extra effort. One of the biggest highlights was the support experience. A special thanks to Saad for being extremely helpful, responsive, and proactive throughout the process. He provided quick solutions, answered all our questions clearly, and ensured everything worked smoothly from start to finish. If you’re looking for a reliable app to manage customer match lists with excellent customer support, Simprosys is definitely worth considering.

Elevate Chairs · 10 months using the app
★★★★★
Shopify

We’ve had an excellent experience using the Simprosys Customer Match List App. The app is intuitive, easy to set up, and makes customer audience management much more efficient. Uploading and syncing customer data is seamless, which has helped simplify our marketing workflows and improve campaign management. What stood out the most was the reliability of the platform and how smoothly everything works without unnecessary complexity. The interface is user-friendly, even for teams that want a quick and efficient setup process. A special thanks to Saad for the outstanding support throughout the process. He was responsive, professional, and always ready to assist with clear guidance and timely solutions whenever we had questions. Great customer service combined with a dependable app made the overall experience even better. Highly recommended for businesses looking for an effective and hassle-free customer match and audience management solution.

Ergo Sky · 11 months using the app
★★★★★
Shopify

Super fast customer service. great knowledge and a must-have app for online shops!

Stories Flooring · Over 5 years using the app
★★★★★
Shopify

Excelente aplicación, excelente servicio técnico.

Bicos de Fío · 25 days using the app
★★★★★
Shopify

I love working with this team. I already use their other app for my Google feed so this was a no brainer especially for the price and the level of support you get. I am excited to try different segments and really boost my ads. Highly recommend using these guys- special thanks to Saad who always help with ALL my questions.

Nanaka · 11 minutes using the app
★★★★★
Shopify

Great app, great service, it's a no-brainer.

Meow Safe · 30 days using the app
★★★★★
Shopify

Having 14 day trial with zero hassle installing was really useful to be able to test the app works as desired. The cost of the app is minimal and I'm comfortable with the interface having used Simprosys Google Shopping Feed previously. I found the setup for Google Audience was completed within a minute and whilst I needed to setup a customer match list first in Microsoft Ads to accept terms and conditions in Microsoft Ads before I could complete the setup in the app, the Simprosys support team was quick to respond and were happy to guide me through the setup via a Google Meet with me presenting my screen so I was in control each step of the way. We also setup Facebook within a couple of minutes. I've already started to create my own additional custom audience groups, with the app adding four of it's own recommended filters by default. So straight forward and great value for money with excellent support team. Thank you very much, I really appreciate this app.

Base Camp Food · 2 days using the app
★★★★★
Shopify

great app with quick response if something went wrong.

Sage and Paige AUS · 7 months using the app
★★★★★
Shopify

Installed this app and it crashed my shopify store. Using the Cornerstone theme. Can't recommed. A pain. Uninstalled and it's still crashed

Developer reply ·

Thank you for writing here. Concerns explained here are completely misplaced. This app is purely a backend app. Through this app, we don't take access to any part of your store front. It might just have been a coincidence of installation time and something else gone wrong. That was the main reason, the issue did not get fixed when you had uninstalled the app. I request you to kindly review any other activity followed by either you or any of your other team member during that period. Hope you can understand.

day one drop · 40 minutes using the app
★★★★★
Shopify

So far, so good. Easy to connect to your Google account and quickly sync customer lists. Customer lists appear in your Google account straight away. Shiva was super helpful with questions I had during set up.

Quatropi · About 1 hour using the app
★★★★★
Shopify

Great app, Milan was super helpful at getting us setup correctly and ensuring our existing audiences were fed into Google correctly.

MySweetSmile® · 6 months using the app
★★★★★
Shopify

I wanted to share my outstanding experience with Simprosys Customer Match Lists and their exceptional support team. As a representative of MySupplementShop, we rely heavily on various tools and services to enhance our operations, and Simprosys Customer Match Lists has truly stood out. What sets Simprosys apart is their impeccable customer support. They consistently go above and beyond to ensure that no task is too challenging when it comes to helping us get the most out of their service. Here are a few key points that highlight our experience: Prompt and Responsive: Simprosys's support team is incredibly responsive. Whenever we've had questions or faced challenges, their team is quick to address our concerns, often within minutes. This level of responsiveness has greatly expedited our decision-making processes. In-Depth Assistance: What truly impresses us is their willingness to provide in-depth assistance. Whether it's setting up complex customer match lists or troubleshooting issues, Simprosys's support team is always ready to guide us through every step. They take the time to ensure we fully understand the processes and strategies involved. Personalized Guidance: Simprosys's support is not one-size-fits-all. They take the time to understand our specific needs and goals, tailoring their guidance accordingly. This personalized approach has been instrumental in optimizing our use of their service. Proactive Problem Solvers: It's not just about solving problems when they arise; Simprosys's support team proactively identifies potential issues and offers proactive solutions. This foresight has saved us time and prevented potential disruptions to our operations. Dedication to Excellence: Simprosys's commitment to excellence is evident in every interaction. They are not satisfied until we are fully satisfied with the results we've achieved using their Customer Match Lists. In summary, the support we've received from Simprosys Customer Match Lists has been nothing short of exceptional. Their team's dedication and willingness to go the extra mile have made a significant difference in our ability to leverage their service effectively. We are grateful for their partnership and look forward to continuing to grow with them.

MySupplementShop · 11 days using the app
★★★★★
Shopify

Thanks a lot for the great support you gave me on September 19th. Br, Steen

Octopus Denmark · 6 days using the app
★★★★★
Shopify

Quick and easy installation process, a brilliant app that helping us out to get our customers integrated. Customer service is patient and a pleasure to work with! I highly recommend it 5*****

Trandafir-Criogenat.ro · 18 days using the app
★★★★★
Shopify

This is an inexpensive but well optimized app for creating customer lists for better targeting of Google ads. Our business has used it for the past 3-4 years and it has worked in the background without any hassle. For the price we pay, I'd say it makes sense to install it. I recommend this app.

Modish Store · Almost 4 years using the app
★★★★★
Shopify

A very important app if you need to keep updating the customers lists used in Google and Facebook Ads campaigns, this app is tracking in real time each new customer and this means improving performance sales campaigns! I strongly recommend it a lot, it is very important for campaigns! Best client service ever and thanks to Milan for everything!!!

Depozitul de Criogenati · 14 days using the app
★★★★★
Shopify

Still New to The app and wanting to test But The customer service is outstanding quick to respond and knowledgeable

Partners Hair Design · 18 minutes using the app
★★★★★
Shopify

Quick customer service. Well-knowledge and must-have app for online shops! All questions are answered in a timely manner.

J&J Home · Over 1 year using the app
★★★★★
Shopify

I highly recommend the Customer Match List app of Simprosys for running ad campaigns. I have used it on a number of my stores and have found it efficient and well optimized. The entire suite of Simprosys products is user friendly and great to work with. Great support team as well.

MapleNest · About 3 years using the app
★★★★★
Shopify

This is a good app to run ads profitably. Customer support is excellent. Any queries are resolved in a timely manner.

Greenwood Leather · 5 months using the app
★★★★★
Shopify

This is a must-have app in order to ren google ads profitably. Customer care is fantastic. Its a must-have app for any business.

Omega Walk · About 2 years using the app
★★★★★
Shopify

the app seems to work, no idea, you can't do anything with this app at all, it has no functions and support didn't get back to me after 4 days and 3 email requests.

Developer reply ·

Dear Merchant, Hope you are doing well. I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We have already replied to the queries you have raised in our Support email box. But it appears thst you are not getting it in your email box it may have happened that our email might have landed in your Spam box. So can you please check your spam box and get back to us by replying to it? Also, If you still have any issues with the app or anything, we can get on the call via Google Meet call. You can also connect with us using the Live Chat facility from the App interface using the "Get Support" widget. Awaiting your reply. Thanks.

Viva la Bavaria · 3 days using the app
★★★★★
Shopify

Just started using this app, There are several micro charges if you need multiple customer lists but it is fairly inexpensive. The customer service is quick and responsive!

RealRooms · 2 months using the app
★★★★★
Shopify

I had a problem with one of the audiences and their support was very efficient. The app works great.

Natulim · 24 days using the app
★★★★★
Shopify

Excellent app and very fast support! Quick and easy installation process, very useful if you want your Shopify customer lists to sync with google ads automatically.

★★★★★
Shopify

I love this app. Importing all my previous and recent customers and support is fantastic. Salute to Simprosys InfoMedia.

Frontrow · 1 day using the app
★★★★★
Shopify

These guys are phenomenal! I also use them exclusively on their Google Page Feed App. They are patient and a pleasure to work with! Cannot wait for the next app up their sleeves!

One Great Coffee · 7 months using the app
★★★★★
Shopify

Easy install, simple and clean UI, worked like a charm, very fast and helpful customer service answered all of my questions. 10/10 would recommend

GotItHere.com · 3 days using the app
★★★★★
Shopify

Brilliant app. Brilliant customer service. Thanks so much for helping us out to get our customers integrated

VPA Australia · About 11 hours using the app