Powerful Contact Form Builder
by Powerful Form · launched
View in Shopify App Store ↗Reviews (2571)
Buggy, the shopify flows integration sometimes works, sometimes it doesn't. Lately, it takes so long to contact customer service.
Worst app worst customer service. In US it is morning time the support says it is evening if the support is in indian time then still it is 7Pm which isnt late.
Conditional display stopped working for no reason
absolutely the worst support. Numerous attempts for a little help and no effort at all. Super buggy. Simple things like "after submit" goes to correctly different URL. Add to cart functionality from form, adds wrong item despite correct item being in thier app. Would definately recommend another form app.
I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?
Not worth the price. The features are too basic for professional use, and support is terrible (2/10). Better alternatives are available. Wouldn’t recommend for a serious businesses.
The advertising at globo.io/powerful-contact-form-builder says it is $14.90 per month, however it is sold at $19.95 per month when subscribing.
says works with Zapier. Doesnt work with Zapier.
Developer reply ·
Thanks for taking time to share your feedback to us. We are very sorry to hear that you did not have a great experience. Our app does indeed work with Zapier and the option is in the form. You can see it in the third party integration part of the form. It seems there may have been a misunderstanding or a setup issue. Please reach out to our support team, and we’ll be happy to guide you step-by-step to get everything working smoothly. Your satisfaction is important to us! Best regards, PowerfulForm Team
The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.
After installing the app, you only get the price plan and nothing else.
BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.
As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned. Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues. For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable. Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent. In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.
The automatic email sending stopped working for us. We need to figure out a new form.
No documentation and wildly unresponsive customer service.
This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.
I used this app and it was pathetic to its core. I had to rebuild my whole story because this app messed up my theme code and i feel sick to my stomach to say this but i just want you guys to be aware of this app and be very very careful.
couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star
Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.
Lost my work several times due to crashes. I hate wasting time on an app like this. Time to start over. A couple of the issues: 1. One of the templates was completely broken upon loading it for the first time. Never got it to work 2. After failing to get that to work I built my own form and then it crashed when I tried to test it (clicked a check box and then the submit button on the form)
This app has absolutely been a waste of my time and energy as of right now. I followed all of the videos to get the contact form to populate on my website and nothing except the "form builder" html has come up
Necesitaba esta app solamente para hacer ciertas preguntas a mis clientes peeero nunca funcionó , segui los pasos al pie de la letra
The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!
60% of the app simply doesn't work. They messed up my theme then I had to clean up my theme.liquid + additional script in snippets. I would rather prefer to have Jotform or any other form app and pay some fee than this.
After two months the app disappear from the store and it gives page 404 .. shame on them ... our store is for business not for people to tryout apps
