Geos: Geolocation & Redirect
by NEXERA COMMERCE · launched
View in Shopify App Store ↗Reviews (73)
Great customer experience and app setup assistance.
Developer reply ·
Your review truly made our day! ❤️ Thank you for taking the time to share your experience with Geos team. We really appreciate it! And of course, we're always here if you need a hand with anything. Just drop us a message anytime at help@nexeracommerce.com. We'd be more than happy to help! Many thanks!
Le service client est incroyable. Ils sont rapide à répondre, hyper compréhensif et ils ont personnaliser l'application selon mes besoins. Je recommande vraiment !!
Developer reply ·
Thank you for taking the time to leave us such a wonderful review! We know how busy running a store can be, so it truly means a lot that you took a moment to support us. ❤️ Feel free to contact us anytime you need, our support inbox is: help@nexeracommerce.com
Great app and an amazing support team! Very helpful and responsive. Definitely give it a try!
Sehr gutes Onboarding. Alle Fragen konnten sofort im Chat beantwortet werden. Der Support hat unser Setup ausfühlich getestet und wir haben bereits nach wenigen Stunden die ersten internationalen Bestellungen erhalten - 5/5 Sterne!
Developer reply ·
Vielen lieben Dank, dass du dir die Zeit genommen hast, uns eine so tolle Bewertung zu hinterlassen! Deine lieben Worte bedeuten mir und dem gesamten Geos-Team wirklich sehr viel. Wir freuen uns sehr, dass du mit unserer App und unserem Support zufrieden bist. Dein Feedback motiviert uns, Geos kontinuierlich weiterzuentwickeln und dir den bestmöglichen Service zu bieten. 💛
Satisfied with the app so far! Their support are so responsive and super helpful! Thanks again!
Developer reply ·
Thank you so much for taking the time to leave us such a wonderful review! Your kind words truly mean a lot to me and to the whole Geos team. We’re so happy to know that you’ve had a positive experience with our app and support. Your feedback really motivates us to keep improving and providing the best experience possible. 💛
Best support! Super helpful and the App works great.
Developer reply ·
Lea here! Thanks so much for your feedback. If you have any further request, do not hesitate to reach out to me. Have a lovely day!
horrible app. doesn't work. I try to save the changes I made to pop up but it's bugged doesn't save anything. stay away
Developer reply ·
[July 09] I know your first experience with Geos was not good, but if you’re open to giving the app another chance, I’d be happy to personally support you through the setup and stay with you until everything works properly on your store. We can review everything together. I’ve also sent you an email with the detailed support plan I prepared for you, so I hope you’ll have a chance to take a look. We’d really love the chance to make this right. ------ [June 13] I'm Lea from Geos app! We’re truly sorry that you ran into this issue while setting up your popup. We completely understand how frustrating it must have been to make your changes and then be unable to save them. As soon as we received your message, our Development team investigated the issue and fixed it completely. The Save button is now working normally, and your changes should be saved as expected. We’ve also sent you an email with a personal follow-up and a solution prepared specifically for your store. Please have a look when you have a moment. Thank you for bringing this to our attention and giving us the chance to make things right. We’re always here if you need any further help.
Tried two different apps. This one is the better one by a mile. Ability to connect different expansion stores and the ease of doing it is excellent. Only item for improvement is that the settings didn't save often and were a bit laggy. This happened more when connected to our US VPN. Versus when being on our EU based servers. But once the settings saved it works well and as expected.
Developer reply ·
[June 12] I just wanted to follow up and see how things are going 💪 Our team has a few ideas to help the popup fit your website even better, such as adjusting the colors, fonts, and market selector styling. We’ve sent you an email at care@calaswim.com. If you’re interested, feel free to reply to that email or chat with us directly in the app. We’ll be happy to help right away 😊 ------------------------------------ [June 08] Thank you so much for taking the time to leave us such a detailed review, we really appreciate it 🥰 I’m very glad to hear that you like Geos and that the setup has been helpful. I also noticed your comment about the settings not saving smoothly at times. I’ll share this feedback with our team so we can look into it further, sometimes it might be just because of the internet connection, especially when the merchants connected through the VPN. Next time you open the app, you’ll see me online right there, ready to support you through each step 😊
The app just works ! The best support ever .
Developer reply ·
Thank you so much for taking the time to leave us a rating, we truly appreciate it ^^ Your support means a lot to our team and really encourages us to keep improving every day. If you ever need anything, please feel free to reach out anytime. I’ll be happy to help. Our mailbox is: help@onionlab.io Best regards, Lea
Great app and great support.
Developer reply ·
Thank you so much for taking the time to leave us a rating, we really appreciate it. Your support means a lot to our team and helps us keep improving every day. If you ever need anything at all, feel free to reach out anytime at help@onionlab.io Lea
Lea and team are absolutely AMAZING. They always respond quite rapidly and are incredibly helpful in troubleshooting and fixes. I highly recommend this app to anyone in the ecommerce world who needs geolocation & redirect. Huge fan here!
Developer reply ·
Thank you so much for taking the time to leave us a rating, we truly appreciate it ^^ Your support means a lot to our team and really encourages us to keep improving every day. If you ever need anything, please feel free to reach out anytime. I’ll be happy to help. Our mailbox is: help@onionlab.io Best regards, Lea
Great app. Customer service are incredibly helpful, and customised a number of options to our needs. Perfect option for Geolocation.
Their support team has been very helpful. We had an issue with our implementation that they were able to resolve.
Developer reply ·
Thank you so much for taking the time to leave us a rating, we really appreciate it. Your support means a lot to our team and helps us keep improving every day. If you ever need anything at all, feel free to reach out anytime.
Excellent support & dev team. Keep it up!
Developer reply ·
It’s great to hear that our support team made your experience a positive one. Thank you for sharing with us. If you ever need more help or want to go deeper with our features, we’re always here for you. Feel free to email us anytime at help@onionlab.io
The team at Geos are so helpful and attentive, big shoutout to the dev team who helped me with a custom solution that fits my store perfectly! Amazing app that will be huge in no time
Developer reply ·
We’re so happy to hear that you had a great experience with our support team. It truly means a lot to us. If you ever need further help or would like to explore more advanced features, just reach out anytime. We’re always happy to assist. You can also contact us directly at help@onionlab.io whenever you need.
Developer reply ·
Thank you so much for taking the time to leave us a rating, we truly appreciate it. Your support means a lot to our team and motivates us to keep improving every day. If you ever need any help, feel free to reach out to us anytime at help@onionlab.io
Developer reply ·
Thank you so much! We’re really glad to hear that you had a great experience with our support team. If you ever need any further help or want to explore more advanced features, just reach out, we’ll be happy to assist anytime. You can also reach us directly at help@onionlab.io anytime.
Fast and proactive response! Patient and helpful answers!
Developer reply ·
Thank you for taking the time to leave a review. It’s great to know you’re here with us. If there’s anything you need, feel free to reach out via Live Chat or by emailing help@onionlab.io
Amazing work, they really try their best to help you out. I can only reccommend!
Developer reply ·
Thank you so much for your kind words! We're really happy to hear you had a great experience with our team. If you ever need help or want to explore more advanced features, just reach out — we’re always here to assist. You can also contact us anytime at help@onionlab.io
The app could not do everything that we needed it to do but the support team were super helpful and completed some custom coding for us :)
Developer reply ·
Our whole team loved reading your kind words, we’re sooo happy to hear you’re enjoying the app! 💛😊 It motivates us to keep improving. Also, we’d love to know how we can make your experience truly 5 stars, was there anything you felt could be even better? Just chat with us in the app, on our website: https://geosapp.com/, or send email to: help@onionlab.io. We will reply ASAP. Lea
Very helpful and great customer support.
Developer reply ·
Thank you so much for your kind words! We’re really glad to hear that you had a great experience with our support team. If you ever need any further help or want to explore more advanced features, just reach out — we’ll be happy to assist anytime. You can also reach us directly at help@onionlab.io anytime.
Kind and dedicated customer support. Lea is very friendly.
Developer reply ·
Thank you so much for your lovely feedback! Lea and our whole team truly appreciate your kind words. We’re delighted to know you’re enjoying Geos so far — and we’ll always be here whenever you need assistance. You can also reach us directly at help@onionlab.io anytime.
We needed some customisation for the way we wanted to use this, and the team did a great job, in good time. Very good support.
Great app that gets the job done when working with more than one shop. And great customer service help from Lea!
An app that's solving for all necessary usecases around geolocation redirects, has nice intuitive UI, but most importantly - an amazing team of professionals behind it. They took my case and worked around the clock to solve it, including weekend.
We were using another app that stopped working and was so hard to customize. I made the switch to this and it has been so amazing so far. Easy to setup and Lea from their team has been great to work with. She even suggested things they can do on their end to customize the placements. Plus the pricing for both of our stores is right within our budget! So happy I found this plugin.
Developer reply ·
We’re so happy to hear that switching to Geos has been such a positive experience for you 🙌 Thank you for sharing such detailed feedback—it truly means a lot to our team. We work hard to make setup simple and flexible, so it’s wonderful to know that the customization and pricing are fitting your needs across both stores. If you ever want to explore more options or need any extra support, just let us know—we’re always here to help. You can also reach us directly at help@onionlab.io anytime. Lea
Great support and the app works as it should. Thanks Lea for your help here.
Developer reply ·
It’s wonderful to hear that you’ve had a great experience with Geos! Our team is committed to delivering smooth performance and reliable support, and feedback like yours keeps us motivated. If you ever need a hand or want to unlock more features, just let us know—we’re always happy to help. You can also reach us anytime at help@onionlab.io Liam
Great servers
Developer reply ·
We’re glad to hear you’re enjoying your experience with Geos. Our team works hard to ensure smooth performance and reliable service, so if you ever need any help or want to explore more features, feel free to reach out—we’re always here to support you! You can always contact us directly at help@onionlab.io and we’ll be happy to assist.
Quick response to make sure the app is working exactly how we need it to. Thank you Lea and team
Support was absolutely 5 out of 5. Great response time and problem solving! Much appreciated!
Excellent App. Noora from support was super helpful. I had a few issues due mostly to settings in my theme. Support jumped in right away and solved them all. Works flawlessly. Highly recommend!
App works great and customer service is wonderful and helpful with any issues.
Super Service, sehr hilfsbereit. Meine Wünsche wurden erfüllt.
The functionality perfectly meets my requirements, and the installation and operation are simple, especially the support for multiple stores.
The app provides an excellent solution for adding a popup that allows users to select the right country and language for browsing. I really appreciate that it leverages Shopify Markets to retrieve the correct URL and offers the ability to connect multiple stores, making it easy to manage country and language selectors seamlessly. Lea from the support team was incredibly helpful and responded quickly to all my questions and assisted me in setting up the app across multiple stores. Highly recommended!
Great easy to use app and the customer service goes above and beyond
Developer reply ·
Thanks so much for your compliment! It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team
Works as described, I'd recommended to anyone trying to auto redirect to their markets.
Developer reply ·
Thanks so much for your compliment! It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team
I've spent months looking for a solid solution to redirect customers and this app does that SO well. Lea is fantastic and replied to my query rapidly, the app works, does not bug, and notably redirects to the landing page rather than the homepage. 5 stars.
Developer reply ·
Hi 👋 Thanks so much 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team
Service is a 5! Functionality is a 5! Great app all the way through! Lea did an amazing job making sure all our request was handled with care! Marco // KINETIK - https://kinetikshop.dk
Developer reply ·
We really appreciate your comment ^^ Take care, and don’t hesitate to reach out anytime—Live Chat or help@onionlab.io are always open for you. Kai Geos team
Amazing support for my request and fast delivery. Would always work with them again.
Developer reply ·
Thank you so much for your kind words! 🙏 We're thrilled our support team was able to help you quickly. Wishing you all the best! We're just a message away—via Live Chat or at help@onionlab.io. Kai Geos team
Good
Developer reply ·
Thank you for your feedback! Wishing you a great day ahead! Reach out anytime—Live Chat or help@onionlab.io is always here for you. Kai Geos team
Their support is very good. Very quick response time and extremely helpful. Their app does everything I want it to do and is FREE! What more could I ask for?
Developer reply ·
We really appreciate your compliment! 😊 Take care, and don’t hesitate to reach out anytime—Live Chat or help@onionlab.io are always open for you. Kai Geos team
5 Stars! Support is the best. Fast reply and didn't leave without fixing my site issue. Thank you to Lea for helping me.
Developer reply ·
Thanks a ton for your lovely feedback! 🙌 We're so happy our team could provide the prompt support you needed. Wishing you the best! Feel free to contact us anytime—Live Chat or help@onionlab.io has got you covered. Kai Geos team
The geolocation app works perfectly, and the customer service is excellent!
Developer reply ·
Thanks so much for your compliment 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team
This App is absolutely excellent. It works seamlessly, and communicating with their customer service is very easy. Their responses are quick, and they address any issues promptly. They have made my store much better! Thanks team and thanks Lea
Developer reply ·
Thanks so much for your compliment 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team
Because Shopify is no longer developing their Geolocation app, we were left searching for a viable replacement. We're very fortunate to find this app that meets our needs, and support is amazing. Thank you Lea!
Developer reply ·
Thank you for being one of our early customers—we truly appreciate it. Wishing you a magical holiday season and a fantastic New Year ahead! Feel free to reach out to us anytime via Live Chat or at help@onionlab.io. Lim Geos team
Wow, i downloaded this app but had trouble setting up. I emailed them now 2 weeks back (asking for urgent help) - ZERO reply. Even followed up - nothing. Only downloaded it as the customer service is supposed to be good. Guess its useless to me now and will have to undownload. Quite frustrating given the loss of time.
Developer reply ·
This is Lea from the Geos app. I sincerely apologize for missing your email — the previous message accidentally ended up in the spam folder 😢 At Geos, we’re offering Early Bird customers lifetime free access to all current app features, along with dedicated support. Please let me know a time that’s convenient for you to go online, and I’d be more than happy to personally assist you in reinstalling the app, customizing the interface, setting up geo-location popups on your website, and ensuring your users are directed to the right language and currency. Wishing you a joyful and peaceful holiday season – I’ll be here ready to assist, what time will work best for you? Lea Geos team
All the other reviews aren't lying, the level of commitment and engagement of the support team is simply extraordinary (thanks Lea!). They've got us up an running with a few hours, taking extra care to implement any additional requests that we have. It seem that their approach differs from everyone else - "if something is missing, just let us know" - their dev team immediately tries to implement custom solutions. Simply great!
Application très pratique, qui remplace avantageusement le sélecteur natif de Shopify, que je trouve peu esthétique. Le staff est à l'écoute et a été très efficace pour résoudre l'un de mes problèmes. En plus, ils sont très sympathiques. Merci beaucoup !
Developer reply ·
Thank you so much for your kind words! Wishing you all the best as you grow your store 🌟 And don’t forget, we’re always here to help if you need anything via Live Chat or at help@onionlab.io. Best, Sarah The Geos Team
it's an amazing App, rate it as 100!
Developer reply ·
We’re so grateful to have you as one of our early customers—thank you! 😊 It’s great to know our support team was able to assist you right when you needed it. Wishing you all the best as you grow your store 🌟 And don’t forget, we’re always here to help if you need anything via Live Chat or at help@onionlab.io. Best, Sarah The Geos Team
By far the best App i have used so far! The developers helped me out a lot which i really really appreciate. That's the go-to app if you want a country/language selector in place :)
Developer reply ·
We’re so happy to hear that Geos has been a great experience for you! 😊 It’s awesome to know our support team could help you out quickly. Thank you for being one of our early customers—we truly appreciate it. Wishing you all the success with your store 🌟 You can reach us anytime via Live Chat or at help@onionlab.io. Warm regards, Sarah The Geos Team
Very easy to use app. Customer service was exceptional ! Lea went above and beyond to help me set up and answer questions, offering instant solutions. Great job!
Developer reply ·
We're so glad to read your feedback! 😊 It’s awesome that our support team was able to help you quickly. Thanks for being one of our early customers—we really appreciate it! Wishing you tons of success with your store 🌟 And remember, we’re here for you anytime through Live Chat or at help@onionlab.io. Cheers, Sarah The Geos Team
I'm really glad I found this app! It's so easy to use and Lea has been so helpful with me. Even with the time difference I was able to be assisted very quicky. Amazing service
Developer reply ·
Hi KHAIRNOVA 👋 Thanks so much for your compliment 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team
This is a newly launched app. I found the app features to be an ideal choice for my business needs. There were some bugs noticed but the support was super helpful to fix the errors and guide us with the setup. The app owner was passionate about their project and you won't be disappointed if you use this app. My business needed redirects between stores in various locations and the redirect works seamlessly now.
Developer reply ·
We're delighted to hear that Geos has been a pleasant experience for you! It’s fantastic to know our support team could assist you promptly. Thank you for being one of our early customers. We wish you every success with your store, and remember, we're here whenever you need—whether via Live Chat or at help@onionlab.io! Sarah Geos team
Easy app. It has all functions I need. Great support from Lea. THanks a lot
Developer reply ·
Hello All Drops Online Store, Thank you for your compliment. Don’t hesitate to reach out if you need anything—whether through Live Chat or at help@onionlab.io! Sarah Geos team
The app itself works like a charm but what really sets this apart is the mind blowingly good and responsive and adaptable customer service. They managed to fix a rather major usability issue with the popup within a couple of hours after I notified them of the problem. Really impressed.
Developer reply ·
Hello Northern Lite EU, Thank you for sharing your experience with Geos! We're glad to receive your feature feaback and had a chance to optimize it like you suggested, and it's fantastic that our support team was able to respond so quickly. Feel free to contact us anytime through Live Chat or at help@onionlab.io if you need any help. Geos team
First impressions are good and the support crew is super friendly and helpful.
Developer reply ·
Hi Traildog.fi 👋 We’re thrilled to hear that Geos has been easy and intuitive for you to use! It's great to know that our support team was able to assist you quickly. We truly appreciate having you as one of our early customers, and we wish you the best of luck with your store. Don’t hesitate to reach out if you need anything—whether through Live Chat or at help@onionlab.io! Geos team
Geos is a very easy-to-use application. Everything is simple and user friendly. And it works perfectly. The customer and technical service are very responsive and efficient. They were able to help me very quickly. I recommend it 100%!!
Developer reply ·
Hi H4V, Thank you so much for your lovely words! We're so happy to hear that Geos has been super easy and simple for you to use. We’re glad our support team could help you out promptly. We’re especially grateful to have you as one of our first customers, and we wish you all the best with your store opening! If you need anything, just reach out via Live Chat or at help@onionlab.io. Merci beaucoup et à bientôt! Geos Team
