Vanto
South Africa
Reviews (26)
Nathan assisted rapidly with help i needed.Loox support is consistently outstanding.
Assistance provided by Liam was quick and efficient.The fixing of errors is appreciated.
I had my first meeting with Harshul on April 3.Today is the 23rd of April and emails have went back and forth with no conclusion to the launch of the app on my website.I always dread dealing with apps from India,as they are never completely honest & upfront about deadlines.GLOOD is no different,they promise and promise,but you will wait for an eternity.There are more reliable and honest app developers on Shopify in this space. Hi Faisal, I apologize for your experience. However I want to clarify the given details. We completed the first setup and sent it for review on 9th itself. There were more requests and we had completed those and sent it for your feedback. After this time we received only one input from you which was regarding missing features in the development theme. These features were not related to our application but to your development theme and we had conveyed this to you. We did not receive any other feedback on Glood's features that we had added to your store. We were hoping to hear from you regarding the setup that have done for your store so that we can make it live. I understand that this could be the cause of a misunderstanding. We should have proactively reached out to you. I apologise for that and will do better going forward. To add, we had also enabled a feature available on a higher plan without additional change so that you can make better use of Glood. This was done only to help you to the best of our abilities. Again, the setup was completed more than a week ago and is ready to go live. Thanks
Support from Gurkirat was rapid and attentive to my needs and the app works really well.
Omri went out of his way to assist a startup like mine, which is highly appreciated. I look forward to seeing even a small uplift in my conversion rate in the months ahead.
Excellent advice received from Emilia with strategies to increase my conversion rate.
Developer reply ·
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Emilia from Lucky Orange
Arthur's support to get me up and running has been amazing.
Outstanding Experience.
Developer reply ·
Dear Faisal, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu
Support is inconsistent and provide answers that are totally unrelated to the problem or question asked.Trying to get an answer re video with no response!
Developer reply ·
Hello there, Thank you for sharing your concerns about the support responses. We apologize if the answers you received did not directly address your specific questions. To clarify, test emails are designed not to reflect dynamic content such as links ,photos, and videos. For a comprehensive test that includes all dynamic elements, we recommend sending the email under real conditions to a segment of your subscriber list. We value your feedback and are committed to improving your experience. A senior representative has reached out to ensure any further questions are addressed promptly. Thank you for your patience and understanding. ------------------------ Hello there! Thank you for sharing your recent experience with our Omnisend support team. We understand you've had trouble getting a discount to work for abandoned carts in a specific collection. We're taking your concerns seriously and have carefully looked through your support ticket history. Our team has worked hard to fix the problem you've faced and give you a solution that works. In your latest conversation, we've taken big steps to solve the issue you've had with the way abandoned cart workflow is set up. Our team has checked that the suggested solution will definitely solve the problem of the discount not working right for the specific group of items you mentioned. We're sorry if there was any confusion or mixed messages in the past. Your happiness is really important to us, and we're fully dedicated to fixing this for you. If you run into more problems or have questions, please reach out to us anytime. Our support team is here and ready to help make sure your experience with Omnisend is smooth and just what you need. Our support representative has reached out to you with more details. Thanks for choosing Omnisend. We're excited to make sure you get the support you deserve.
ANT GROUP is unrivalled in the app enhancement space.
Developer reply ·
Hello there, Thank you for giving us a 5-star rating. We are really grateful to feel that we served you well. If you have further questions or concers, please feel free contact us any time!! All the Best, SEOAnt Support
The support is exceptional and the performance of the Avis App is awesome.
Developer reply ·
Great day to you, Vanto! We're delighted to hear that you're impressed with our support and the performance of the Avis App! Providing exceptional support and ensuring a seamless experience for our users are our top priorities. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best wishes, AvisPlus Product Option Team Best wishes, AvisPlus Product Option Team
Been using fast bundle for a few months and the app boasts stability and excellent support.
Developer reply ·
It's fantastic to know that our app's stability and excellent support have lived up to their promise!
I cannot explain enough what a dope app you guys have created. The pain of my life is dealing with overpriced photographers/models/make-up artists. I have to move massive volumes to pay for shoots. I tried a competitor app and by chance came across yours. Hats off to you guys for offering a no-BS free trial of 25 images.I am certainly signing up for the paid plan.
Excellent app with professional support from Reymae.
Developer reply ·
Hello There, Thank you for your positive feedback about our app and Reymae's professional support. We are glad to have met your expectations. Regards, Gill - Customer Support
App works perfectly with no issues.Layout is clean & minimal.Recommended.Support is also good...........
Tried a few estimated delivery apps, and this by far is the most user-friendly. Its simplicity is key, with straightforward prompts that don't cause any confusion to customers, with the exact delivery process. Support is also stellar.
Developer reply ·
We're beaming with joy from your positive feedback! Your review fuels our passion for delivering exceptional service. Thank you for your support, and we're eager to welcome you back.
Support from Andrej has been superb in clearing up my confusion and queries.After researching a few return apps...no regrets going with Rich.
Developer reply ·
Thank you so much for your 5-star rating! We are so pleased to hear that your experience with our return app was great and that Andrej has been fantastic with his support in helping you clear up confusion and queries. It means a lot to us to hear how happy you are and we are glad you have no regrets going with us. Thank you again for your wonderful review!
Have to admit that I know Leather Handbags quite well, but not Sales Funnels. Jessica provided excellent support and displayed patience in assisting me to get up and running with 4 funnels.
Developer reply ·
Hey, Vanto! Thank you for the awesome review! We're stoked to hear you had such a positive support experience with Jessica and that she was able to help you get those 4 funnels up and running! Our Support Team is such an important part of our operation and we will be sure to pass the praise on to Jessica. If you need help with anything, please reach out! -Team Zipify
Awesome app with rapid support from Paulius.Perfect for trust badge homepage banners and more........
On Monday this week (21 March) i subscribed to adroll with Shopify.I was advised by Neha in support that all is in order,and that i would be up and running in 24 hours.The next day-24 hours later-i cannot run ads as there is an issue with the shopify integration.It is now Day 4 and the last response received from Saschin S is as follows: I have gone ahead and have raised a request to our Support Engineering team. Kindly, allow me some time and I'll be sharing an update soon. Could someone please step in and tell my why i having these issues and im not able to get going.
I am normally reluctant to leave reviews after installing an app on Day 1.Blown away with help,advice and how Trish took me by my cyber-hand to address issues and to get me up and running.6 STARS.
2 messages to support have gone answered.The first regarding a multi currency site where I was probing to ensure that I don’t get things wrong,the 2nd regarding the World Food Program.The only app I have ever encountered in Shopify’s ecosystem that will ignore messages !
Excellent Interface to gauge inventory holding + value.Support from Mete was highly efficient…………………. Thank you for sharing your experience! We are always here to help! 😊
Thought it would be a daunting task to get my store geared up to ship internationally.This app has made things easy with a simple interface that is not complex.Excellent support from Vijay.
My customers now have the ability to donate to the 3 most active charities in South Africa...awesome app...excellent support.
