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Juphy: AI Chatbot & ChatGPT

by Juphy, Inc. · launched

View in Shopify App Store ↗

Reviews (37)

★★★★★
Shopify

"What an incredible app! I'm genuinely impressed with how well it works. I'm convinced it will be a game-changer for any store owner, drastically increasing conversions and lightening the load on their customer support team. The Juphy support team has also been fantastic. The onboarding call was extremely helpful and packed with great 'best practices' to get us started. Keep up the great work, Juphy!"

IPcam-shop · 5 days using the app
★★★★★
Shopify

Since we installed Juphy, we’ve seen a noticeable increase in customer engagement and, more importantly, a clear boost in sales. The platform makes it incredibly easy to manage all our customer interactions and improve response quality. Their customer support team is also fantastic – super responsive, friendly, and always helpful. Highly recommend Juphy to any business looking to strengthen their customer relationships!

FamiliaList · 22 days using the app
★★★★★
Shopify

Easy to set up, and minimal training was necessary for the AI to start answering customer questions. Saves our team hours of customer service work. Pretty impressed!

Rolling Wrench · 7 days using the app
★★★★★
Shopify

We’ve been incredibly happy with Juphy! As a customer-focused brand, providing fast, friendly, and helpful support is a key part of our daily operations — and Juphy has been a huge help in making that possible. Thanks to its AI-powered assistant, most of our customers receive instant and well-directed responses, which has significantly reduced our email traffic. We sincerely recommend Juphy to any brand looking to build stronger relationships with their customers. It has become an essential part of our online store. Thank you, Juphy team!

Developer reply ·

Thank you so much for the kind words, Misela team! We’re thrilled to hear Juphy has become a key part of your support workflow. It’s especially great to know it’s helped reduce your email load—that’s exactly what we aim for!

MISELA · 8 months using the app
★★★★★
Shopify

Good customer service, great product. I like the AI training feature where you can talk directly to it and build custom rules on how it interacts with customers.

Developer reply ·

Thank you! Great to hear you're enjoying the AI training features. We're always here if you need help fine-tuning it further.

Medity Health · About 23 hours using the app
★★★★★
Shopify

juphy has been great in minimising unnecessary email responses. highly recommend

Developer reply ·

Thanks a lot! So glad to hear Juphy is helping reduce extra back-and-forth. Really appreciate the recommendation!

Victoria Queen · 23 days using the app
★★★★★
Shopify

I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.

Developer reply ·

Thank you so much for the review! So glad we could support you through the setup process, and it’s great to hear that Juphy is helping streamline both your support and sales operations.

ECUALAMA INC · 3 months using the app
★★★★★
Shopify

Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.

Developer reply ·

Thank you! It’s great to hear Juphy is helping you assist and qualify customers more effectively. We really appreciate your review!

Konviene · About 2 months using the app
★★★★★
Shopify

In our testing phase but so far its working pretty well! Less reduntant calls for order status

Developer reply ·

Thanks a lot! Glad to hear things are going smoothly so far. We’re here if you need anything!

Protech Projection Systems · 21 days using the app
★★★★★
Shopify

An essential tool for our ecommerce Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases. My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience. Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional. I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.

Developer reply ·

We really appreciate your kind words! Thanks for recommending us!

Focus · About 1 month using the app
★★★★★
Shopify

Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!

Developer reply ·

Thank you so much for the lovely feedback and for recommending us! It's great to see Juphy smoothly handling your detailed product data and supporting customers in multiple languages.

Daily Beauty - Your skincare sidekick · 4 months using the app
★★★★★
Shopify

Juphy AI is a game-changer for our Shopify store, NumberC! It seamlessly handles inquiries, enhances product discovery, and boosts conversions with personalized recommendations. Setup was effortless, and 24/7 support ensures a smooth shopping experience. Plus, its customizable branding fits perfectly with our store. Highly recommend for any Shopify merchant!

Developer reply ·

Really appreciate your kind feedback! We're so glad to hear that Juphy is boosting engagement and conversions for your store. Thanks for recommending us!

NumberC · About 2 months using the app
★★★★★
Shopify

Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.

Developer reply ·

Thanks so much! We’re happy to hear Juphy is meeting your needs and that our support team could assist you. Always here if you need anything!

Sylvia Crystals Sp. z o.o. · 11 days using the app
★★★★★
Shopify

Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.

Developer reply ·

Thank you for the great feedback! We’re so glad Juphy is helping you support a diverse audience while also driving results. Happy to be part of your journey!

JungKwanJang · 11 months using the app
★★★★★
Shopify

This app is truly amazing, offering support in various ways. One of its key benefits is helping clients make informed decisions, which boosts efficiency and instills confidence in their purchases. The feature I appreciate the most is the ability to track order numbers. This is particularly helpful when managing multiple orders, ensuring greater clarity in the ordering process, and giving clients an extra reason to return and shop again. Juphy AI has successfully addressed the challenge of providing 24/7 customer support. Thanks to its AI capabilities, I can rest easy knowing my customers receive assistance at any time, which also helps convert inquiries into sales—my favorite feature. With Juphy, I can deliver superior customer service by automatically responding to questions about all my products. This has saved me a significant amount of time. What I love most about Juphy is its ability to scan my entire website and provide precise information to customers. Additionally, the option to train it for a more human-like response enhances its functionality. I can confidently say that I am highly satisfied with both the product and its customer service. I absolutely love this app—it arrived at the perfect time! I needed a chat feature for my website to assist potential customers, and Juphy exceeded my expectations. uphy’s customer support team has been very helpful in developing a custom feature for us. We wanted to integrate sizing videos into the AI pop-ups, and their technical team quickly made it happen. This has made it easier for us to guide customers through custom sizing. It’s also been helpful that Juphy has access to our physical store inventory. Customers asking about product availability at our Rocklea store can now get quick answers through Juphy AI. Overall, it has improved the shopping experience by making sizing and product selection more convenient. Honestly, thank you for creating this much-needed app—definitely a 5-star experience!

Developer reply ·

Thank you so much for this amazing review! We’re thrilled to hear how Juphy supports your store in many ways. We’re always here to help you keep growing!

Jokers Costume Mega Store · 4 months using the app
★★★★★
Shopify

Juphy is amazing! It basically handles my customer service directly on the site. It's nice that it allows you to see chat history and you can correct prior responses or type in your own responses. It handles most questions on the front end but sends me an email when it's my time to jump in. The customization options for this app are also nice, you can assign it to any page and choose how it is displayed. I would highly recommend!

Developer reply ·

Thanks for your amazing review! We're glad Juphy AI is making customer service easier while keeping you in control. Let us know if you ever need anything!

SNKADX · 4 months using the app
★★★★★
Shopify

Still very new to the app but so far very happy with it

Developer reply ·

Glad to hear you're happy so far! Let us know if you have any questions. We’re here to help.

Online Patios Pty Ltd · 28 days using the app
★★★★★
Shopify

Juphy AI helped solve the issue of providing customer support 24/7. With its AI features, I can be sleeping without worry that my customers could receive assistance and convert them to sales which is my favorite feature.

Developer reply ·

Thanks for your feedback! We love that Juphy AI is helping you provide 24/7 support. Let us know if you need anything!

Ascending Lifters · 11 days using the app
★★★★★
Shopify

There were many detailed questions on our site, which provides services on premium furniture, and it was impossible for us to answer all of these questions, but juphy provides complete answers to most questions, especially about the products. It speaks fluently, as if there was a real representative in front of the customer, and provides excellent support. Some of the excellent features are that we can see which links customers click on while the conversation is open, product-specific conversation pop-ups appear, and the changes we specify can be displayed in a short time. We receive very fast feedback regarding support. Juphy has definitely put our site ahead. We cannot imagine a scenario without it.

Developer reply ·

Thank you so much for your review, Hamm Design Team! We're happy to contribute to your success and look forward to continuing this partnership for even greater achievements!

Hamm Design · 4 months using the app
★★★★★
Shopify

Juphy AI is a game-changer! I was blown away by how easy it was to set up and start using. It brings all our customer messages into one place, so we’re not juggling different platforms. The chatbot itself is smart and really picks up on what customers need, so we’re spending less time replying and more time actually helping people out.

Developer reply ·

Thank you for sharing! We're thrilled to hear Juphy is simplifying your workflow and making a real impact for your team.

Prayed Up Apparel · About 2 months using the app
★★★★★
Shopify

Great app.

Developer reply ·

Happy to hear it! Thanks for choosing Juphy.

NEW FOUND THREAD · 9 days using the app
★★★★★
Shopify

With Juphy, I am able to provide better customer service to my clients by answering questions related to all my available products, and the good thing is that it does it automatically for me. This has saved me a lot of time. The feature that I like the most about Juphy is the ability to have it scan through all my products on my website and provide exact information to my customers. As well as the option to teach it and look more human. I can tell you that I am very satisfied with the product and customer service.

Developer reply ·

Thanks for the review! It's great to know you're satisfied with Juphy.

Joe Camilo Designs · 7 days using the app
★★★★★
Shopify

I really love this app it came at the perfect time. I was looking for a chat on my website where I would answer questions for potential customer and Juphy is even better than what I was looking for. It scanned my whole website and answers any question someone may have. My favorite feature is that you can train it to respond the way you want. If you want to more specific you. Implementing AI in our business is definitely a game changer. Honestly, thank you for creating this much needed app. 5 stars.

Developer reply ·

Thanks for sharing! We're happy to know that Juphy is making such a positive impact on your store and that the training is working well for you.

Waqting · 4 days using the app
★★★★★
Shopify

Juphy really solved our problem of not being able to explain more detailed information to our customers. With Juphy any information needed from the customer is there in the chat - no more looking for what you want by browsing the complete store, it's a game changer. We love the train your AI feature because it really allows us to customize certain answers that we would like the AI to give to our customers.

Developer reply ·

Thank you for the review! Glad to hear Juphy is making a difference! Training the AI definitely helps improve customer interactions.

Portraits de Famille · 2 days using the app
★★★★★
Shopify

This app helps me to keep on top of my customer service at all hours and I love that you can retrain it! It uses information already on my website and it’s so great how little I had to work to get it responding with the right answers. You can test it as often as you like to be sure it’s answering a multitude of inquiries correctly. This takes so much pressure and work off my plate so I can focus on creating my products. What an innovation.

Developer reply ·

Thanks for the kind words! It's great to hear Juphy AI is lightening your workload and helping your business.

Lizzibear Hugs & Hair Care · 5 days using the app
★★★★★
Shopify

I recently incorporated the Juphy AI Chatbot into my Shopify store and the results have been nothing short of remarkable. From the seamless quick setup that required no technical skills to the chatbot's intuitive understanding of my product catalog, Juphy has transformed my customer service and sales process.

Developer reply ·

Thank you for sharing! We're so glad to hear that Juphy AI has made such a positive impact on your store.

AMVIM · 14 days using the app
★★★★★
Shopify

Juphy has given me a an around the clock sales assistant, who knows everything on my store, language is easily retrainable and every time I’ve reached out to customer support they’ve responded promptly and been able to do exactly what I was after. Highly recommend

Developer reply ·

Thank you for your kind words! It's great to hear that Juphy has been a valuable asset to your store. Our team is always here to support you!

On Lock Apparel · 16 days using the app
★★★★★
Shopify

Seems a great product that I would love to integrate into my store. Easy to set up and worked well. I like to be able to step away from my shop to relax , and lovely to know that any questions are being answered! Customer support seems pretty good too. Unfortunately not enough demand in my shop in Norway for it yet, but something I will install again in future when traffic is higher!

Developer reply ·

We appreciate your feedback! We look forward to supporting you again when the time is right for your shop. Until then, we're here whenever you need us!

Bamsedyra · About 1 month using the app
★★★★★
Shopify

We have been using Juphy for some time, and I am thoroughly impressed with the support and educational resources provided by the team behind it. They are responsive and helpful. We provide training to the AI in the background to ensure it delivers accurate responses. As a result, the AI has started giving much more precise answers. One of the most beneficial aspects is that Juphy can respond to our customers almost as accurately as we would, even outside our working hours. This has been incredibly valuable for our team. We are pleased with the performance and the positive impact it has had on our customer service. We are satisfied with the improvements and the overall performance of the app. Kudos to the team for their dedication and hard work! :)

Developer reply ·

Thank you for this amazing review, House of Silk Team! We're thrilled that Juphy has enhanced your customer service and that our support has been helpful. It's great to hear you're happy with Juphy's performance outside business hours. We appreciate your kind words and will keep striving to deliver the best experience!

House of Silk · 3 months using the app
★★★★★
Shopify

Juphy is great. You can manage all social accounts under your workspace very easily. Also they'll give you access to Shop Assistant which saves you a ton of time and you use your support rep for anything else. it works pretty great with Shopify giving all details to customers. So happy...

Developer reply ·

Cheers for the review! It’s so exciting to hear that Juphy is saving you time with the AI Shopping Assistant and simplifying your social accounts management!

Guru Muscle · About 1 month using the app
★★★★★
Shopify

The customer support team is very responsive. Cem and Irem were very helpful in implementing Juphy quickly. We really like the fact that we can test the chatbot multiple times and train the answers before publishing it on our website. Juphy’s dashboard is also very clean and easy to use. It’s amazing that we can also manage all social media conversations together with the chatbot in a single dashboard

Developer reply ·

Thank you for the wonderful feedback! We're delighted to hear that Juphy is meeting Love on Friday’s needs. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help anytime!

Love on Friday · 2 days using the app
★★★★★
Shopify

We recently installed Juphy and the first impression is great! We tested the answers of the chatbot many times before publishing it on our website and it’s nothing like the chatbots we tried before! It quickly synced our entire product catalog in seconds and instantly learned all about our products! It can really respond like a human, and it’s great that Juphy can give personalized product recommendations. The team already loved Juphy and we’re sure that it’s truly going to decrease our customer support workload especially outside of office hours!

Developer reply ·

Thank you for the fantastic review, PSC Team! We're thrilled to hear that Juphy has made a positive impression and is already proving to be an asset to your team. If you ever need assistance or have any questions, feel free to reach out to us anytime.

PSC · 4 minutes using the app