LDT Digital Downloads & Ebooks
by LDT Team · launched
View in Shopify App Store ↗Reviews (221)
Excellent support! Big thanks to Bonnie for her great support. When I had an issue that needed an urgent fix, she quickly notified the relevant dev team, and my problem was solved in no time. Friendly, proactive, and fast — highly recommended!
The app has really useful functionalities and makes the process much easier and more efficient. Everything works well, and whenever I had a question or needed help, the support team was very responsive, professional, and helpful. Highly recommended!
Bonnie from Support helped me troubleshoot some issues we were having. All have been resolved. She was very clear, helpful, and provided screenshots. Overall, the base level of the app has served our needs, would recommend.
Never have had any issues with this app, very solid service.
Increible, muy bueno todo, lo que si me gustaría que agregaran en un futuro, no importa si sube de precio el servicio, es que coloquen la función de bloquear archivos a clientes que se quieran pasar de listos descargando los archivos en diferentes direcciones IP, que basicamente pasen los archivos a otras personas, seria perfecto eso.
Very Awesome Customer Support... totally Satisfied.
The LDT team has been incredibly helpful. Cade responded quickly, explained everything clearly, and helped resolve a billing issue with professionalism and care. The app works great for managing our printable downloads, and their support makes a big difference. Thank you for the excellent service.
Just started to navigate through it. So far so good.
Excellant app and wonderful support executives, very helpful by nature. I requested them for a feature and they did. Best app and best team, highly recommended
Useful app, great web chat for assistance. Cade assisted me with something today and it was explained very clearly for me to resolve my issue.
Very functional and sleek app that is easy to customize. Stellar customer support. Support has answered quickly and resolved all issues and questions we had within 1 day. Very excited to continue to use this app. 10-29-25 Update. Support continues to be amazing and accommodating. So happy we chose LDT.
I really like this app, and it's run by a very responsive and responsible team. Bonnie and Cade were my most recent customer service agents, but all have been stellar. They take suggestions to heart, and more than one of my suggestions have been implemented which makes a customer feel like their input is important. It is flexible and easy to use. Definitely one of the best Digital Downloads Apps on Shopify!
haven't tryed the app but i here it will do what i need and work well with my shopify store
Easy to use and versatile. Allows me to connect docs/eBooks via shareable link from my own cloud storage or upload them to the app. Easy licensee key use. I'm able to include a link to instructions or a link back to a different product for promotion. It integrated old orders with archived product pages allowing customer purchase history to access previous downloads. #1 Reason we use it We use one product page to sell one-off docs that change to a different doc when restocking. Most apps could not allow us to keep the docs original to the order purchase in the customer order history so they can redownload if needed. Most other apps, only offer the option to "update" the order history with a new doc. This meant we had to create a different product page for every restock of a one-off doc, even though the product page is identical. (NOT IDEAL) This app solved this problem easily. We can restock one product page with a different one-off doc and the order history retains the original doc for redownload. The customer service is top tier. They quickly communicated with us extensively pre-purchase and after for instillation. We never had any issues with the installation, just questions to reassure we were setting it up properly for our unique needs. The app has clear instructions built-in with multiple options for use. We've used several other aps, like the owl one, which we dropped because the app would miss purchases in an order and failed to deliver them to the customer. Never had that problem with LDT. Highly Recommend!
Awesome customer service, especially Pete!
Great and quick support from Bonnie when needed! Very happy
The support team is fast and truly listens. Bonnie and her coworkers have been very kind, and they are going to add a new feature after my request.
Great app so far that is working seamlessly! Love the bulk upload option.
With app for noe I'm satisfied. Bonnie was very very helpful! She saved me. I'm such a noob with setting up thing, but Bonnie was very patient and helpful. Thanks again!
Works perfectly for my needs, allowing my customers to immediately download both free and purchased patterns. Support has been responsive and helpful when needed.
The app is amazing, and the customer support is simply perfect. They respond quickly, are very attentive, and have solved every issue I've brought up with incredible speed. The best app I've tried for selling e‑books.
I've used this app for a year, and have been very happy with it. It's easy to use, and reliable. Well worth the modest cost.
An update after a full year+ using this app: it's really great. Worked flawlessly; no issues the whole time. Totally recommended. Thanks, team. I'm updating this because I'm now moving off Shopify's platform. My LDT subscription renewed for the year, and I messaged the team asking if it could be refunded. Answer: yes, no problem. Quality customer service, and a quality product. You can't go wrong.
So far so good! I've only been using the app for less than 24 hours, but I've been very happy with it's integration into my shopify store.
I am using the app now for a few months, and while I had a rocky start with it, the customer service team was always helpful and great in assisting, explaining how to solve issues and answering questions. The app works amazing. If you sell digital files in your shop, this app is your choice! It even put watermarks onto PDF files automatically, and you can customise the.
I tried another app before this one, and it was a complete nightmare. I had so many issues and frustrations. But I'm so glad I found this app! It's user-friendly, smooth, and does exactly what I need. I highly recommend it to anyone looking for a reliable solution!
We have been using LDT Digital Downloads for several months now, and we are so pleased! This app does everything we need it to for digital items sold on our shop. And anytime we have had to contact support, they have been very responsive and took our suggestions into consideration and implemented them to make our experience even better! This app is well worth the price for what we need with digital products.
Works great. I love they can download separate files or I can link to a portal online.
Applicazione semplice, super adatta per ebooks e videolezioni
Works well for the basic downloads I need for customers. Thanks a lot for your app!
Cade and Bonny have been terrific in assisting set up and some minor issues that needed resolution after a quick departure from our previous provider who raised their prices astronomically. Strongly recommend this app as a cost effective alternative to others on the market. Easy and intuitive to use.
We sell Digital License keys (an upgrade pass) for a game on our site. This does the job that we need. -Sends the codes to the customer via email -Creates a dedicated page on our site where customers can search by their order number with email/phone to view their code at any time -Displays a link to access the codes on the Thank you page Setup was fairly intuitive and straightforward. Pricing is quite reasonable.
Not every download App is well organised, simple to use, and reasonably priced, and when we requested links in the product page More Actions ... done immediately thx to Cade @ LDT Team.
Get app! Effective, efficient and great customer service. Would love a dashboard or ability to favorite license tags to make refilling easier.
Great app that work well. Very attentive Support staff. Would love to see less clunky "License by Tag" search options in the future.
Amazing service from Cade and super easy to easy and powerful
Love this app, upon reading instructions I was able to quickly understand how to set-up a free printable download with certain products. I just was not able to add a free printable to a entire collection without adding the items each individually. Hope to see upgrades such as creating a Digital Collection to add digital files some free and some with cost associated. Great job with app.
So far easy to set up, reasonable cost points - still only half way through setup but so far all good
ustomer service is fast and on-point, and the product itself has pretty much all the functionality you might need (including liquid emal templating). The price is competitive too.
LDT Digital Downloads Pro is a great app that seamlessly allows digital products to be attached to my regular physical products. It’s user-friendly, intuitive, and simple to set up. When I ran into a link issue, Cade from the support team was incredibly helpful - clear, responsive, and genuinely supportive throughout the process. The support experience really made a difference. Highly recommend LDT if you’re looking for a reliable and smooth way to deliver digital content through Shopify! Thanks Cade for all of your help!
Très pro et répondent à toutes les questions de façon détaillée ! Je suis très satisfaite
