Different Roads

FlickRocket is an easy-to-use, extremely secure eBook app that we are frankly thrilled with. Not only does it work and secure the thought content of our authors, the support team is above and beyond. Truly some of the best people out there. They are solution focused and want things to work for you. I can't recommend them enough!

I really like this app, and it's run by a very responsive and responsible team. Bonnie and Cade were my most recent customer service agents, but all have been stellar. They take suggestions to heart, and more than one of my suggestions have been implemented which makes a customer feel like their input is important. It is flexible and easy to use. Definitely one of the best Digital Downloads Apps on Shopify!

Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service. Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

They were very helpful! Not only do they have the capabilities we were looking for, but they are very responsive customer-service-wise. We are about to make a big operational switch, and having a responsive support team is a huge comfort. Would highly recommend!

Wonderful! Not only is the product straightforward and easy to use, the support team is incredibly kind, responsive, and competent. We had an issue with implementation and they solved it in a matter of hours! Very pleased so far.

This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!

Overall, I love being able to take chat messages. However, I wish we could choose who receives notifications (certain people in our shop are designated to run the chat, but everyone receives the emails).

Excellent and easy to use. Would definitely recommend it!

We downloaded this app originally to execute a Black Friday Sale, and decided to keep it year round. We did hit a few snags with uploading on BF midnight, BUT the customer service and tech support were so kind and helpful. We managed to get everything up and running, and our BFCM sale was a HUGE success. Would highly recommend!