CedCommerce OnBuy Integration
by CedCommerce · launched
View in Shopify App Store ↗Reviews (77)
Onbuy Shopify connector is better than some of the other connectors we use. The interface is simple and easy to read, and whenever I've encountered an issue, Support Team always been great at providing a resolution with real time assistance
Excellent integration App, works seamlessly! I would like to compliment the customer service team, their assistance in the set-up of our OnBuy account has been priceless.
I had the pleasure of working with Geetika Grover for my OnBuy integration, and I couldn't be more satisfied. From the start, Geetika took the time to understand my specific business needs and challenges. She provided patient, knowledgeable, and solution-oriented support every step of the way. Her communication was always clear and prompt, which made the entire process much smoother. Thanks to her expertise and dedication, the integration with OnBuy was successful and stress-free. I highly recommend Geetika and the CedCommerce team to anyone looking for reliable support and a great experience with marketplace integrations.
Geetika helped me with the integration from Shopify to Onbuy and advised all the way. I would recommend this app if you want to sell on ONBUY as there are not many apps that can integrate to ONBUY.
Our On buy representative Geetika was very helpful with assisting in to integrating our listing on to Onbuy. We have been contacting her on daily basis to assist with our listings and onbuy website, she also called us and guide us into integration.
Geetika has been really helpful and quick with her responses. They are easy to reach as well. She also explains things clearly, that's why it was easy for me to use the app. Great communications and problem-solving abilities as well as efficiency and expertise has helped greatly with bringing our business to OnBuy.
Excellent app and support from Geetika, we had it up and running very quickly and efficiently. I wholly recommend the app and the support
I had an excellent experience working with Geetika Grover for my OnBuy integration. They took the time to listen to my specific needs and challenges and provided ongoing support until a solution was found. Their patience, expertise, and dedication were truly impressive. I highly recommend Ced and, in particular, Geetika Grover if you need assistance with this app. Outstanding service!
Seamless Integration: The setup process was relatively straightforward, and it connected my store to OnBuy without much hassle. The upload happened in a few hours with the help of their support team, and all my products went live in a couple of hours. Highly recommended. Thanks
I recently had some issues updating prices on the OnBuy Integration app. I contacted support and Geetika provided excellent support and resolved it quickly. Highly recommend!
I wanted to list my Shopify products onto OnBuy but did not have time or experience using the app. I contacted support and Geetika was able to assist with extra support which was a great help. I would recommend.
Great tool to use for onbuy and shopify integration,do a great job for uploading listing to onbuy store from shopify store and fetch orders from onbuy to shopify store to be processed ,Geetika Grover from cedcommerce is very helpful and help a lot to setup my account and helpful whenever i needed.highly recommended ..
We have installed CED Channels on Etsy, Amazon, Ebay and Onbuy and I must say they are all excellent. Always quick to reply and help, uploading products is straight forward once you know how to do it. The syncing of product pricing, orders and delivery tracking details works brilliantly and their support when ive had an issue is always very quick. We have a very large catalog which makes the app essential to our business.
Truly awful. Clunky and no-intuitive. Probably works well for a limited store with a few collections and product types. But the main reasons for a rare 1-star review from us are - [ PRICING TRAP ]. We have a LOT of SKUs but only maybe 10% of them to list on OnBuy, but this doesn't matter to the CedCommerce app. We ended up with 100 or so SKUs live but at the limit of the price plan as it insisted on cataloguing ALL SKUs. A ridiculous policy, we were NOT paying more just for the app to record unnecessary and unused product data. Looking at other reviews we see we are not alone in falling foul of this practice. - [ IGNORED AND KICKED BY SUPPORT ]. We opened a support chat on this case. The agent acknowledged what we wanted to do then went silent. After 15 minutes waiting with no response we sent a nudge "Is this something that is possible to do? Otherwise we are at our SKU limit with items not intended for the marketplace". Still no response A full 23 minutes later the agent responded "hello" then after 25 SECONDS closed the chat. It was evident that we were being ignored as the SAME agent replied to an unrelated question support ticket during this time! Rude, evasive and we could not trust this company with our business. As we can only leave one star, let's look for a positive to deserve that one star.... ...the experience led us to re-look at OnBuy integration and we quickly found another which does allow us not to include non-marketplace products in our plan, is so quick and easy to use. It's not listed in the OnBuy integrations but it uses the OnBuy API
Very appreciate , I am so glad I could use their app . And their customer service are so professional and full of patience,thank you
TERRIBLE APP DONT INSTALL, VERY HARD TO DELETE AND UNSUBSCRIBE AND WHEN YOU CONTACT THEM FOR HELP ON HOW TO DELETE AND UNSUBSCRIBE THEY DONT ANSWER
The app works great, one of the better marketplace integrations I have used. I had some difficulty understanding how the spreadsheet upload worked but customer service were very helpful. They respond extremely quickly and took their time to fix the issues I was facing on my behalf, as well as talking me through the process and what they had done in a meeting.
Good service.... eventually , they did not understand the issues and would have been better and quicker if they could act like humans and telephone for chat , would have sorted the problem a lot quicker , emails / screenshots are ok for easy problems, but sometimes a chat is better. Thanks Caratech.
Very helpful, although not the most straightforward process, the support is quite quick and aims to go above and beyond to sort things out. Dear Organic Bargains, We at team CedCommerce are extremely thankful to you "Organic Bargains" for leaving us such a heavenly review. Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines. Much appreciated and Regards. Team CedCommerce.
It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus. The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy
Great app. Great staff and service. Everything has been super smooth till now and the staff has been very supportive. Kudos to Anoop for instant help always.
App works really well for simple products, team is now helping me customize the app for my requirements with products with variants. Good customer service
Quick response and accurate communication. Perfectly and quickly solved the problem for me!
Amazing customer service on this app, really quick and helpful. A great all round app for selling on buy. Once you get the hang of it it's easy.
Customer service is extremely good. They are very happy and try to work with you as best they can. well done.
Excellent customer service and support. App is easy to install and manage. CED Commerce team is always available to help.
This app is not very thought through, and support is non existent. On our own Shopify website we offer our products as singles and bundles. For Onbuy, obviously we only want to offer the singles. The app can't work this out and therefore we haven't been able to upload our products. Support is extremely slow and hasn't been able to provide a solution, except creating separate EANs for the bundles, which is just wrong. Unfortunately I can't recommend this app.
The onboarding team was very friendly and helpful, saving lot of time to upload the information from our Shopify platform.
onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.
Very happy so far. Have been dealing with Geetika from support and she has been excellent, answered all of my questions quickly and is very knowledgeable. We have only just started using the app but is working as promised so far.
It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.
The app works well - I was a novice but the team helped me completely. I already use their other integrations hence wanting to stick to a team I could rely on for support.
This is an essential app if you have a shopify store and plan to sell on Onbuy - the support team are always on hand to help out if you have any issues. Big thanks for the great work :)
Great app, support very helpful and fast to respond. Works well with the Shopify system for sending your existing inventory to Onbuy
I am pleased with the functions of this app. It is very well managed with assistance available to me when I need it instantly.
Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!
Have to use this as there's no easy alternative, support from the team has been very good. Very helpful and still working on the sync but hopefully will solve the solution of getting our items onto onbuy thanks
Excellent App extremely helpful support who are always there to help you out with any issues highly recommend!
We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved. I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging. I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.
Such an easy integration and can't stress how helpful the support team are. It makes all the difference.
Not a good solution for selling one onbuy. Used this to connect with Onbuy, tedious on not well thought out. Better waiting for a simple normal type integration, had to abandon half way through as could see it was going to be time consuming and a nightmare. This is before i even got to listing my products on onbuy We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.
Delighted with the support offered, was kept updated throughout, would highly recommend for all businesses. Thank you
Provided great support and help to me in uploading the products. very prompt. Would highly recommend them
Great onboarding process with super helpful team to make sure my product feed is working correctly. The customer support advised me how to import my products correctly, there were a couple synchornisation issues to overcome and then my products were all imported to OnBuy after a couple of days. This has saved me hours of time importing each Sku on by one and would definitely recommend.
Contacted them for assistance as I needed help. The team solved a problem quickly for me and was quick to respond and assist me directly through a phone call with help regarding using the application.
The integration team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimizing the end-to-end time to process complex transactions among a number of parties.
Time wasters on board are the best mirror of this company, and the app it self. In request communicate with OnBuy regards illogical request company advisor just send you away. Shame!!!
Developer reply ·
In consideration of your review we received, we have found that you seem to be distressed with the services we have dispensed to you. However, we always try to be at our level best, with the services we deliver and leave no stones unturned, yet your review is what we work for and it is justifiable. Let us collaborate again and get this problem solved once for all.
Amazing support from the team no matter what time of the day. They really do care about making sure you are happy and that your products are uploaded correctly including remediating any issues. They are very supportive in taking recommendations and feedback for additions to the product.
CEDcommerce is the Best Shopify Development Company I encountered in my long experience. They have far best SHOPIFY APP & unique in market, however what standout apart from technical aspect is their Support & lightening fast reverts on the queries. OnBuy project dedicated Team at CEDcommerce went above and beyond in solving your issues.They are highly knowledgeable and best I worked with in the market. Guided me step by step for product Sync, configuration and walk-through the best strategy to move ahead. I am so impressed with this Ced-OnBuy team I will be sure to strongly recommend them to my friends & business around. It's rare you get such great live support these days, Makes Life easier for us. Happy to be a customer :)
Great service by Geetika was a bit confusing to start with but works perfect now, keep up the good work
Customer support from Geetika is excellent. I was struggling with the terminology and she explained it really well. Thanks!
Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)
The tool is fantastic and has saved us a huge amount of time. The customer service is beyond amazing and I have had no issues ever since I started. It was easy to get started and the ongoing support is priceless. i use app to list my product to onbuy .honestly easy to list product, inventory syncing, Orders were automatically copied over to our Shopify store and completed there automatically. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. thank you team cedcommerce.
I used this app and found it easy to use and when I had any questions the support was excellent - thanks!
I'm new to onbuy and trying to upload my products, this app seems great for the integration and makes everything so much easier! I did come across some difficulty, but the team are super responsive and have dealt with everything very quickly, helping me and fixing things for me where necessary.
Super easy and quick integration from Shopify to OnBuy. The CedCommerce support team are very helpful and a delight to interact with. Highly recommended, great service.
The app is just perfect, wanted to install this app to simplify feeds into multiple countries which it does and so much more! Great functions to help customise your feeds and sync our products prices and inventory perfectly, the support is super fast and helpful. Once you get used to this app after set up, everything is a breeze, this app has saved me so much time, would definitely recommend. We are extremely happy with the product and amazing support. We recommend this app to every one selling on onbuy. Thank you CED commerce for your awesome apps
It's a fairly straight forward process but when i have needed help then It has been expertly given very quickly by Geetika. She is very knowledgeable, friendly and helpful and has even been helping me at 1am (her time) I have only just set up and still wait to see how the system works in the real world once sales start coming in and affecting inventory levels but so far I am impressed by the system and the very helpful support. Thank you.
Amazing customer care is done by Geetika, thank you so much to look after my onbuy store, you really have a gem, the app it's self so easy that anyone can integrate the items, fast pushing to the market and the results are really promising, keep it up and you really an asset the Cedcommerce, Will do more business with Cedcommerce in Future
Used the app to upload my products to OnBuy. I'm not very technical so was really pleased with their responsive and helpful customer service
Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.
Developer reply ·
Dear Plant by Post We at team CedCommerce are extremely thankful to you, Plants by Post, for leaving us such a heavenly review. Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines. Much appreciated and Regards. Team CedCommerce.
This app is great, the team assisted me with all my questions. I know the app is new, so it was a little bit confusing for me in the beginning but with the help of a ced rep, all my questions and concerns were answered. My products were able to be listed within a few days of installation. The ced team helped me in creating the proper profiles and choosing the correct categories for my products. They would even skype and Whatsapp with me to provide better assistance. As with all my ced apps the ced team is always responsive and ready to help me. Now I don't have to worry about over selling my products. Thank you for another great app CED!
Developer reply ·
Greetings from CedCommerce! Your words mean a lot to us.Thank you for your appreciation. We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the OnBuy marketplace. It easily integrates your Shopify store with your OnBuy account so that your products get listed quickly on OnBuy. We put customer satisfaction as our priority and our support team is there to help you 24*7. Thanks & best regards Team CedCommerce
Complete waste of my time I have spent nearly20 hours mapping attributes (which the app should be doing surely?) I have had attributes disappear when trying to publish products and some of the size attributes will not show up at all, I have one product with 4 size attributes but only 3 of them show up on the attribute mapping ??????. after setting everything up after repeated attempts. finally got 1 item to go up only to be told "Failed - default image required". the listing only has one image. aaaargh Worst app i ever tried> CED commerce should look at shopify's ebay integration it is so easy to use and maps all the attributes and categories for you. I could have listed a dozen items on onbuy in the time I have spent on this app. Complete waste of time MAKE IT EASIER TO USE CED COMMERCE
Developer reply ·
Hey MADKITTY2013, We are extremely sorry to hear that you are facing trouble with our extension. We would like to tell you that our OnBuy Integration is a vast extension with lots of functionalities, settings, terms & conditions. It is designed keeping in mind all the complications that sellers face while selling on OnBuy. The reason why we believe this mishappening has occurred is because our demonstration team was not able to connect with you. After the purchase we were attempting get in touch with you to explain the process, but there was no positive response from your end. We are sorry to hear this and would greatly appreciate the opportunity to discuss the issues further with you. Please reach out to us. We will surely help you in the same way as we do with our all sellers once you get connected with us. Hoping to hear from you soon
