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LUXX

United Kingdom

Reviews (10)

★★★★★
Shopify

This has been a useful app for us but as of the past months they've seem to have done some changes to it because we suddenly got google notices of large dropped inventory for every campaign. All sales dried up. The app is extremely buggy, and the more new changes they make, the more buggy it seems to get. Support will do nothing to improve on it. All they do is make excuses and waste hours on end with monologues and lecturing, while they really need assigned campaign support who can set the campaigns up FOR YOU, not waste time with the constant monologues. All settings have already been correctly setup in Shopify with categories, attributes, descriptions, quantities etc for each product, but these details end up feeding wrong into google all the time with nothing that is on Shopify showing up in the right place. This gets the listings rejected and your ads can therefore not be displayed. Since the simprosys app is regularly refreshing itself and refreshing content, this repeats itself again and again.... you can't keep manually correcting the same issues for hundreds of items that are created by their buggy app. You'd spend your entire work week, each week, doing this if they don't fix these bugs and admit to themselves their app is not working properly.

on Simprosys Google Shopping Feed · Over 1 year using the app
★★★★★
Shopify

Very useful and good app. Just wish it had ability to automatically use some offers to repeat buyers or new subscribers without having to reschedule and copy the campaigns manually all the time.

Developer reply ·

Hey, there. Thank you for taking the time and sharing this feedback with us! We can see how being able to automatically use new offers for your campaigns can be a useful feature, and we'd be happy to share this with our developers. Cheers! -Elias, Shopify Support

on Shopify Messaging · 6 months using the app
★★★★★
Shopify

Report Toaster is a great app with capacity to analyse sales patterns far beyond our need. Very nicely developed and great useful data to figure out who your buyers are and what they seem to prefer, etc to help plan stock management, offers and marketing campaigns.

Developer reply ·

Thank you so much for the great review! We are happy that you find the app useful and that it brings you value. We will keep getting better!

on Report Toaster: Custom Reports · 12 days using the app
★★★★★
Shopify

The app is actually fantastic although we haven't had the time to fully utilize it. The design structure is very well organized and we found no bugs in anything so far. The campaigns are intuitive and easy to set up, no need to waste time on a learning curve. Very useful to increase conversion.

on Omnisend Email Marketing & SMS · 7 months using the app
★★★★★
Shopify

We're still in test mode with this app, but it's performing really well and seems like an excellent and useful app for multi-store owners with the same stock that needs inventory synch.

on Multi‑Store Sync Power · 13 days using the app
★★★★★
Shopify

Good app and works well, does what it promises to do. It's great if you need an entire store copied, which is labor intensive and difficult to do without a tool like Duplicate.

Developer reply ·

Wow, we're so glad to hear that! Thank you for taking the time to write a review.

on Duplify ‑ Duplicate & Backup · 5 days using the app
★★★★★
Shopify

One of the best must-have apps for any Shopify store. It had some minor performance issues previously, which seem resolved. The Vela app is great - whether you have an Etsy store or not. We don't use Etsy but we edit all our products on this app in bulk, and it's so user-friendly and fab.

on Vela | AI, optimization & more · 8 months using the app
★★★★★
Shopify

Clonky and buggy app. Had to add sender details three times as it failed to save or accept it. It couldn't find the post code until you try multiple times. And when we try to add delivery service, a fixed popup comes up that will not go away ("With your Shopify pricing plan, you can generate shipments from the orders tab, but you cannot display our shipping prices to your customers."). Who's got the time to constantly be in touch with support for all these buggy apps if basic features fail?

Developer reply ·

Hi, Thank you for taking the time to leave a review. I am very sorry to hear about this situation. Please contact us through business@packlink.com, make sure to send your Packlink user email, as it wasn't specified in your review, and I can ensure you we will do our best to find a solution to your problem. Thanks Packlink Customer Service team

on Packlink PRO Shipping Platform · 12 minutes using the app
★★★★★
Shopify

Is really only suitable for Latvia/Estonia. It asks for "DPD interconnector API keys" which there are none for the UK, and offers "DPD lockers" which no one I asked had ever heard of.

Developer reply ·

We are sorry that you didn't find our app to be something that you are looking for. To be honest we are also very surprised by your comment about the app because everything you are describing Parcely app is not even offering and the app description clearly states it.

on Parcely.app · 15 minutes using the app
★★★★★
Shopify

You have no control over your own reviews and they don't allow you the opportunity to download, edit or save reviews. It also ads an ugly second review line to the product title rather than add the reviews into the default review tab. In addition, it's buggy and if your reviews are multiple and needs a second page, it can't scroll to the next page and the page numbers come up in Arabic. It's buggy and adds a large blank space between the review section and the product listing. * The developers own support said the reviews cannot be edited, saved or downloaded and this option does not exist in the menu, so the response contradicts their own claims. It's a buggy and poor app.

Developer reply ·

Hello, we tried to contact you several times and replied to your message but we didn't get any reply from you nor you gave us any chance to help you with your issues. To manage the reviews by editing or deleting...etc them you just have to click on product title in our app to go to manage reviews page and there where you can edit,delete, publish ..etc your reviews. For the tab we can help you to move the reviews section in the tab but we need you to response to our messages.

on Areviews ‑ AI Reviews Importer · 4 months using the app