PreOrder Me
by Easyshop · launched
View in Shopify App Store ↗Reviews (63)
Yolanda from PreOrder Me offered great customer support with this app and was able to assist us with how we wanted to use the App on our website. I am very happy with this App and its flexibility in showing Pre-order messages to customers.
Absolutely great customer service! good fee, good service, easy-to-use, quick replies.
Excellent support, provides quick and effective assistance. The app works well and stands out from other pre-order apps thanks to its Excel import feature.
Developer reply ·
Thank you for your recognition, we will continue to do a great job of service support.
Incredible app and support. Makes our life so much easier and easily worth the money!
Developer reply ·
Thank you very much for your feedback. We will continue to provide excellent service and continuously improve our products to meet the needs of different customers.
App is not working, no support being provided. unable to access the dashboard.
Developer reply ·
We sincerely apologize for any unpleasant experience you've had. We have responded to your support email; please check it. Let's work together to resolve any issues you are facing.
I would definitely recommend this App. Not only is it extremely user friendly and easy to set up, but the support team is AMAZING! I have been running our e-commerce site on Shopify for the past four years and I've never dealt with a development team like Easy Shop. They responded very quickly to my inquiry and spent the time needed to solve the problem.
The app works great, easy to set up and use. The support team is super quick to respond and very helpful!
No real issues, support help me when i did, within 1 hour and fixed it. App works really well on Warehouse theme and Expanse theme. been using for over 6 months & pays for its self.
The app worked well on the whole & helped me realise what I needed from a pre-order app. I had a problem in August and support replied quickly asking for access, by January when I still hadn't had any support on the issue Shopify support recommended I try a different app.
Awful experience. Adding the app just ruined my product page: when I deleted the app, the add to cart button" just disappeared!!! I deteled the app because it is a nightmare to customize the pre-order button, which the most basic functionality we might expect from a pre-order app Not recommended at all
Developer reply ·
I'm sorry to hear that you have had some problems with PreOrder Me app. Our app won't make the original add-to-cart button disappear. sometimes, just the browser cache needs to waiting to expires or force to reload the page. Please let us know if you still have a similar problem or need help.
At first this app was fantastic but this year we seem to have problems. We've noticed that when disabling products from preorder that it's not syncing correctly to the inventory flag to change it to stop selling when sold out which has resulted in our business experiencing oversells. Customer service is quick to respond but it's the same reoccurring problem and hope for the stability of the app to improve.
Developer reply ·
I'm sorry to hear that you have had some problems with PreOrder Me app. We’ve checked and resolved this problem. Many thanks for your feedback to help us to improve the app. Hope we have a chance to get you back.
This app does exactly what we hoped it would. The reason for the four stars is simply because it took a few days to iron out a couple of issues but they were ironed out so no complaints. Thank you, Yolanda :)
Great app. After making a research, I felt that PreOrder Me has a great relation cost/benefit. The support was great on making adjustments to my theme.
There are soooo many bugs and inconsistencies with this app. The app works some of the time, but not consistently. We have been using it for months and keep finding the same issues every month - the app doesn't always pick up if a product is out of stock, among other more minor issues. More recently the app stopped working altogether. We contacted the customer service team and they were slow to respond, hard to communicate with and didn't provide any solutions. We since moved on to another Preorder App (yes, there are other, better apps).
Great app with incredibly responsive support. I ran into a formatting issue after installing the app and Yolanda was able to fix the code for me. As someone with next to zero experience editing code this was extremely helpful.
The app is simple to use and support was excellent. Even though I decided to go with another app in the end, I had some issues with uninstalling the app and Yolanda was kind enough to help me out promptly. Thank you for the great work!
Great customer service! They were very quick to reply and help me resolve an issue I had on my end. Thank you PreOrder Me!
GREAT SERVICE and help. App works fineeeeee. THanks you so much
I had problems with the Pre-order button but they answer me super fast and resolve it no charge. Love the service and app!
Does what it says. Easy to set up and simple to manage. Great support.
I'm not the biggest fan of paying for apps. But I've got a product I'm about to pump out and I thought why not start early. The pre-orders are now coming through, so the $10 I've spent on this app has paid for itself many times over. I don't like paying for apps.. I'm not a fan of the Shopify App Profit Vacuum... but the maths check out for this app. Good ROI.
Great app- does exactly what I needed it to and like that the button can say whatever I want! Support is on FIRE too- replied in 10 mins on a Sunday afternoon to fix my installation and answer any questions.
Great customer service! Unfortunately, the app just didn't do what we needed it to in order to makes things more streamlined for us.
So far the app is working great. Using the app is very straightforward. I had a css issue with how the button looked and the support team answered my email immediately and fixed it. Happy customer here!
Very nice app - Makes it easy to get preorders on your sold out products. Looks well on your site and nice support
Good simple app straightforward installation and great service form the developers to resolve small issues.
A nice, simple app. It has some issues with a Bold app I currently have installed, but we got it to work well enough with a small work-around. If you don't have a ton of apps, you'll be golden with this one. Customer support was on top of things too.
Awesome app and fantastic service! We had a slight problem with setup as it was conflicting with some old code. They quickly resolved and fixed my theme coding to work perfectly with the app. Thanks!
Superb customer service - had a small issue and the team resolved it in hours. My theme issue but they sorted it quickly. Back end works like a dream and very flexible.
Great app, fantastic service and extremely helpful team. Highly recommended.
Absolutely the best customer service I've ever experienced. The app is working great after use error! Thank you guys!
Installed this app because we ran into some issues with the another preordering app. This one doesn't require any coding knowledge which is great. Support is helpful and very responsive. I look forward to future functionality updates to include the pre-order button on the quick shop pop up window - great work guys :)
So far so good. Support replied my 2 emails within 20 minutes. Epic service and perfect answers. I highly recommend - 5 STARS! I had a small issue and the time responded LIGHTNING FAST. I mean within minutes via email. Best app developer in the Shopify store!
Contacted them about an issue getting this to work on the mobile theme of our site. They installed it to my mobile theme and now all is working. Quick customer service response time
best pre-order app for our specific use case. it is the only app at the moment that lets you define preorder rules on a per-variant base, which is exactly what we were looking for. you can also define prompt messages regarding delivery times, etc. on a per-variant base. easyshop's support has been fast replying and really helpful with some tunings and enhancements we asked for. totally recommend this app to anyone who needs finesse in their pre-order operations!
very fast and helpful customer service. The app has worked well in the few weeks I've used it
Amazing support from these guys. I recommend it to everyone who wants to have the preorder feature in their store. Cheers guys. You guys are doing a great job.
Incredibly intuitive, great look and feel for the shopper and amazing customer support. I would highly recommend!! Don't lose out on potential sales, capture demand while they are on your site - take a pre-order with the PreOrder Me App!
Great app with very fast and efficient support. Highly recommended for any store!
Had some questions about the app, contacted support, and they fixed the issue within the hour. Great support!
Great app and great support team! App is easy to implement and use. I can not say enough about the support I have received. The Easyshop team has gone the extra mile to make sure this app works for us.