The Salty Fox

The team at Boost is extremely helpful, it can be a little tricky trying to get features to work (for us it's because we have a super custom theme) but the boost team is always quick and responsive to jump in and help out with whatever we need!

Absolutely love the app! Perfect for creating more complex bundles like our advent calendars! Customer service is also really quick and helpful!

Lynn was extremely helpful! We've been using the app for over a year now and we love it!

We have been using Ipacky for a little over a year now, and it is an amazing stepping stone app for businesses who want to introduce barcodes and scanning into their business without the need for a completely digitalised pick and pack system. It works seamlessly with Shopify, Starshipit and our WMS system. David is super helpful and is always willing to make changes to the app to better suit your businesses needs. We have completely eliminated human error in our dispatch system due to this.

Working with flair has been amazing. The team is so incredibly helpful and willing to put the time in to assist you with anything you need! Great app and really easy to use

Very happy

If you are planning to use Australia Post On Demand or eParcel On Demand then unfortunately you will have to go elsewhere as you can't have it fully integrated into Shippit. You will need to manually enter every line of the customer's details & address which defeats the purpose of this app entirely. Alternatively you will have to use their Live Quotes activated which means that the full postage price is shown in the cart with no flexibility to amend shipping pricing or introduce incentives (i.e. free On Demand shipping when you spend over $X). I was incredulous to discover that support were not initially aware that Australia Post On Demand and eParcel On Demand are not actually the same service. Sure, they sound similar but when your business revolves around integrating Australia Post's services into your platform then you should make sure you're fully across all the services available with the carrier you advertise as being fully integrated with. They don't advertise a phone number so you can't speak to someone regarding support or integration issues - if there is a problem then it unfortunately won't be resolved. If you use Couriers Please or Fastway then you have to go through Shippit's support service to enquire about parcels in transit. It takes days to respond (if at all) while your customers get increasingly frustrated with you for stalling. I generally don't give negative reviews however I feel it's necessary to convey that in our experience, Shippit don't fully integrate all of Australia Post's services so it may be worth considering another provider to save you the headaches later on.

Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!

Great app. Took a bit of fiddling around to get it to work but support was quick to respond. Very happy.

Installed this app because we ran into some issues with the another preordering app. This one doesn't require any coding knowledge which is great. Support is helpful and very responsive. I look forward to future functionality updates to include the pre-order button on the quick shop pop up window - great work guys :)

Excellent app, amazing customer service - I definitely recommend it!

What an excellent app to give our customer service emails a professional edge. It was a cinch to install, come packed with incredible features and not a single line of code was required to get it up and running. The in-app support message service was a nice touch - I got a complimentary modification to the app within 24 hrs which saved me a heap of time. You'd be crazy not to download this app. It's the best money you'll ever spend. Thanks again, guys.

Where do I begin? Hands down, the best customer service we have ever received - lightening fast responses, easy installation and assistance at the click of a button. All the features of Yotpo premium but at a mere fraction of the cost. What an absolute gem. Tommy is an incredible asset and we would be utterly lost without him. Thank You!

Awesome app, fits in with my theme and keeps customers on the website. Has reduced customer emails, requesting tracking before we have had a chance to send them the automated shipment email. Two thumbs up!

Excellent app which creates a sense of urgency for customers and helps promote your products which your visitors may not have found on your website yet.

Great product. Reviews look great on the website and customers can review directly from their inbox. Shame they doubled their prices for the paid plans, if they ever decide to drop them, we would be more than happy to consider. The free plans are 80% what we need so definitely worth the time downloading and setting up :)

Great service from a great app. I was spending heaps of time emailing customers individually after specific product purchases, now Follow Up has saved me time and guaranteed a seamless customer experience. Great work, guys!