MedShop Direct
United States
Reviews (16)
Whenever you need them they are there! Very helpful team
Thanks Axel
Developer reply ·
Thank you for your kind words! We truly appreciate your support and are glad to hear you're enjoying our app. If you ever have any questions or need assistance, feel free to reach out. Your feedback means a lot to us! Best regards, The Shop Circle Team
Good support from Alex - Ill come back and give the app a more detailed review over time
Love the app, and Ziyan from Customer Support was super helpful. John the founder is also very responsive! The dashboard is easy to use and provides a full picture. Thanks!
Amazing! Great invoice generator. - Love it!!
Meghan is VERY helpful, and the app is really powerful and it does get some getting used to, there is a bit of a learning curve but after that it seems you can do a lot. I had many questions and support was always very quick and helpful. EDIT: Meghan is even MORE amazing, the support is insane, but besides just the support, this App makes it so much easier to bulk edit products.
Lorenzo and Abderahim were very helpful! The entire team really prioritizes customer service! And the app is awesome too - Thanks :)
The flows seem set up right and the design is very clean. I'm excited for what's to come
I am liking Omnisend so far. It's far easier to manage than Klaviyo Apologies earlier I wrote another review that was not related to Omnisend.
Developer reply ·
We’re really glad to hear you’re enjoying Omnisend so far — and that it feels easier to manage than what you’ve used before. Thanks for taking the time to share your experience! We’re excited to keep supporting you as you explore more of the platform and continue improving your results.
I really appreciate Helens support, she has a unique ability to assist me with great patience. Multifeeds is a strong and powerful app with wonderful support :)
I dont know if Booster App does what it claims, but I do know it is overpriced for what it offers. The support feels generic and unhelpful—responses seem templated rather than actually addressing specific issues. If they’re going to charge this much, they need to provide better, real-time support instead of making users wait with vague replies. For the price, I expected a much smoother experience. There's too much flattery and not enough depth. How could have support been more helpful? By giving me a tailored response as to how Booster has made any impact on our bottom line. They just care about Sales, adding more users, nothing more.
Developer reply ·
Hi MedShop Direct, Darrel here from Booster SEO. I’ve read your recent feedback about our app and support, and I truly appreciate you taking the time to share your experience. I completely understand your frustration, and I sincerely apologize. First regarding the improvements made by our app on your store, the Reports section of the app lists the changes that the app has made to your site. Note that the app's automatic changes are to your site's code, never to your site's content (such as visible product titles and descriptions) except where you provide input. On the Reports page, press the tabs at the top of the list to filter by type of fix, and press View Details to see more details on a particular fix. We also sent you an email to further explain the SEO improvements made by our app in your store. Lastly, we value your business and we take full responsibility for the inconvenience you experienced with the support. We also addressed this in the email we sent you. We will look forward to your response so that we can have the chance to turn around your experience with our app. Cheers, Darrel
Very powerful, saves us HOURS, and the support especially by Sasha is nothing short of 5 stars!
Florence is very helpful and this app seems robust
Bianca with customer support was very helpful and patient and walked us through the entire process. We feel more secure knowing all of our data is backed. We had a malicious freelancer delete everything once, and we never want to be left without an option to back it up ever again. We also customize our code occasionally, and sometimes things go wrong, with Rewind we feel at ease. Thanks!
The app works really well and I appreciate that the customer support team is very responsive. I've spoken to both Renars and Rebecca and both have always gone above and beyond with additional support whenever needed! Its also really cool that they have a Slack channel to further assist with communication. Using Matrixify has no doubt saved me hours!
Developer reply ·
Great to hear you like it! 👌 Rebeka and the whole team says hi! 🫶 Maris Founding Engineer