Rivyo ‑ Product Reviews App
by Nexfal
View in Shopify App Store ↗Reviews (932)
日本語には対応していないため、意思疎通に難しさを感じることもありますが、スクリーンショットなどを使いながら根気強くサポートしてくださいます。 解決までに少し時間はかかりますが、説明も丁寧で、多くの問題を解決できており、とても助かっています。サポートの対応には満足しています。 レビューメールの対象者を絞ったり、商品ごとにレビューメールを送る機能があると嬉しいです。
I would like to extend my heartfelt gratitude to the technical team at Rivyo Product Reviews for their efficient and prompt assistance in solving my issue. Your support made a significant difference, and I truly appreciate your hard work! Thank you!
Kind and very fast support service.
Developer reply ·
Thank you very much for sharing the review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
Developer reply ·
Thank you for taking your precious time to share your feedback with us!!! Don't hesitate to reach out through support@webcontrive.com or our in-app live chat, if you have any queries. Our support team is always here to help you!
So far they have been able to resolve all queries promptly.
Developer reply ·
Thank you for taking your precious time to share your feedback with us!!! Don't hesitate to reach out through support@webcontrive.com or our in-app live chat, if you have any queries. Our support team is always here to help you!
I used this App and twas helpful but I had to remove caus i closed the acct. shopatakuweb. I got refunded by the rep.tnx!
Very helpful in adding and managing reviews for our shopify store. I would definitely recommend this app.
サポートが早く、とても助かりました。 星4にした理由は、レビュー依頼メールの種類をいくつか作れたらよかったのと、 顧客をカテゴリーに分けて、メール送りたくないリストの作成や、レビューをしていない先に追加のメールを送る自動設定などが出来たら良いですね。
Used many app but found rivyo to be more simple. The support is also very helpful. Responds on time. Satisfied.
Seems I use the free plan, there are only a few limited functions that I can use, but it is quite enough for our store so far. Great customer service, easy to use. But it has a problem, the chrome extension can't grab the corresponding reviews for the specific item, I have to delete the wrong review by myself one by one.
It’s a really good app. But, we need a lot of assistance from their tech’s. The team is very fast with problem solving. Would be a 5 star if the functionality was better.
Developer reply ·
Thank you so much for your lovely feedback. Can you please share what functionality you need so we can implement that into our app. Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
Nice App easy to set up have some nice features and are simple to handle and have a great support staff.
Developer reply ·
Thank you so much for your lovely feedback. Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback.
I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free. Updated: The customer service has been good in dealing with issues I have so I am bumping my review up
Developer reply ·
Thank you so much for your lovely feedback. Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback.
