← Merchants

The Christmas Light Emporium

United States

•••••••.com

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Reviews (23)

★★★★★
Shopify

There are so many things about the REDO platform and the REDO people that I want to brag about but not enough space here. So Here are some highlights: After we switched to REDo returns, we never heard peep from customers regarding returns. It is that easy, complete and feature rich that customer no longer feel the need to reach out to us for manual help. Order Management - wow. Everything we could ask for and more - and they are still building out features. And Customer Support platform - good, but with their Ai agent, concierge and other AI features - unstoppable. It has save us an insane amount of man hours and continues to evolve as we teach the AI more and more. We have had customers comment about how good the AI is many times. The integration all around with Shopify makes like so much easier for us. I can't say enough positive about REDO. We are raving fans for sure.

on Redo · About 2 years using the app
★★★★★
Shopify

Feature rich platform including push, SMS, email marketing that is a good value compared to other options with similar features. The push owl/Brevo integration is a bit confusing at first, but once you figure it out, its easy and awesome. The drag and drop editors allow fast build and deployment of campaigns. Customer support is top notch. We've been able to get every answer to any question very quickly via chat. Piyush with Push Owl/Brevo support has been a great resource via our chat interactions as we learned the platform. Highly recommended.

on Brevo PushOwl: Email,Push,SMS · 3 months using the app
★★★★★
Shopify

Hubble gives us the ability to customize our customer accounts experience - not only giving our customers more reasons to 'use' their customer account when logged in, but also giving us new opportunities to promote products, special promotions, relay urgent messaging and more. Support for the app is fast, friendly and amazing. The developer is constantly adding new features to the point that it's hard for us to keep up with all the new options available to us! We're eager to keep exploring and finding new ways to add value for our customers. Hubble is easily one of our our favorite apps.

Developer reply ·

This means a lot—thank you! We're stoked that Hubble is helping you customize your customer accounts in ways that drive real value. Always here if you need anything! 🧑🏻‍🚀

on Hubble: Customer Accounts · About 2 months using the app
★★★★★
Shopify

We have a few suppliers that we send orders to via email for fulfillment. OFG provides a quick and easy way to send the orders for fulfillment and to track open and shipped orders. The one or two questions we have had along the way have been answer very quickly. Couldn't ask for more. Nice job.

Developer reply ·

Thank you for the lovely review. We are happy and excited to help!

on Order Fulfillment Guru · 5 months using the app
★★★★★
Shopify

We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.

on HelpLab FAQ Page, Product FAQs · About 4 hours using the app
★★★★★
Shopify

We've been using Criteo for more than 3 years now. We are an extremely seasonal business. The flexibility that we have with retargeting has been great in helping us reach our revenue growth goals. The results are great and consistent.

on Criteo GO · About 2 years using the app
★★★★★
Shopify

Upcart is the easiest to set up, most functional, most customizable, fastest loading, high converting, and best supported cart apps that we have tested. Highly recommended.

Developer reply ·

Thank you so much for the fantastic feedback! 😊 We're thrilled to hear that you’ve found Upcart to be fast, customizable, and easy to set up. We truly appreciate your kind words and recommendation! It means a lot to our entire team! 💛💬

on Upcart—Cart Drawer Cart Upsell · 2 months using the app
★★★★★
Shopify

Perfect pop up app for our needs. Super flexible, best user interface of any app we use and support has gone above and beyond with the one question/request that we had. Highly recommended. We now use it on 3 different stores.

on 1CP: Email Popup & Spin Wheel · 7 days using the app
★★★★★
Shopify

Omega Product Video Gallery offers the one feature we needed that other gallery apps don't - the ability to assign galleries to specific products or collections. This makes it vastly easier to manage a large library of video. Especially when you often have the same video that needs to reside on multiple different products. Great app. Ran into a little glitch when getting setup with it and the support team jumped right in and took care of us right away. Top notch support.

Developer reply ·

We're thrilled to hear that Omega Product Video Gallery app offers the specific feature you needed and makes managing your video library vastly easier! 🎉 It's fantastic that you find our app great for assigning galleries to specific products or collections. 😊🌟 Thank you for your kind words about our support team; we're delighted to hear that they provided top-notch assistance and promptly resolved any glitches you encountered during setup. If you ever have more questions or need further assistance, feel free to reach out. We're here to help! 👍

on Trustify Shoppable Videos · 1 day using the app
★★★★★
Shopify

We've been through the ringer with a couple of the well known entities in the loyalty space. After being tired of constantly feeling like we were getting gauged on price and then being provided with lackluster support, we gave Appstle a try and WOW! I am so glad we did. So far, the price is more than fair and the support is unbelievable. We've needed a little help getting familiar with the app, setting up our program and moving existing points over form another platform. The team at Appstle has responded immediately to every request and gone above and beyond to help us even with the little things. Very happy customer here.

Developer reply ·

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

on Appstle Loyalty Program Reward · 4 days using the app
★★★★★
Shopify

We decided to try Horse as a replacement for Stocky and are glad we did. It has all of the features we need as well as a bonus or two (ie bundles is a recently added feature that provides inventory management of bundles just exactly the way we need.) Horse is built around the familiar Shopify interface so the learning curve has been minimal. The few questions we've had have been answered quickly, effectively and in an above and beyond fashion. We really appreciate the high level of support and ongoing dedication to the development of the product. It's been a great addition to our toolbox.

on Horse Inventory Management · About 1 month using the app
★★★★★
Shopify

I love this app. I was looking for a way to link to our existing individual products from within another product and present those links as swatches... which is exactly what this app does (for our use anyway). It has saved me a ton of time in creating the functionality from scratch, the included layouts and options are really nice and it works perfectly. It's also very easy to use. We implemented swatches across all products lines and over 1,000 skus in about an hour. Love it.

on Linkify Product Colors · About 19 hours using the app
★★★★★
Shopify

Ilana provides, by far, the best insight, support and educational material etc of any app developer I've ever worked with. I love it when I find a solution for our business that comes from a supplier that I think of more as a partner than a supplier. And that is how I feel about Ilana's app and her support of her customers. World class for sure.

Developer reply ·

I appreciate your kind words (and I may be blushing a bit). Thank you for your review and it's my absolute pleasure to help anytime. I'm glad to hear the app and education material has been helpful and if any other questions come up, don't hesitate to ask. - Ilana

on Ilana's JSON‑LD for SEO (TM) · 24 days using the app
★★★★★
Shopify

Full featured. Amazing value. And easily the most responsive and helpful support team of any app developer I have ever worked with. We are big fans.

on Judge.me Product Reviews App · 2 days using the app
★★★★★
Shopify

Otto is a life saver for us as we plan promotions in bulk in advance. It allows us to schedule promotional image and hero shot changes in advance, works perfectly, simply to understand, implement and use and we've needed a couple of custom implementations that Otto support took care of for us super fast.

on Otto Blocks & Images Scheduler · 9 months using the app
★★★★★
Shopify

Feature rich and fast. Support has been superior. We have some short term ongoing complicated needs as we transition from an outdated them to a new site built on 2.0 and the Boost team has so far gone above and beyond to provide assistance as needed throughout the process.

Developer reply ·

Hello there, Thank you for this heartwarming feedback. You made our day! It was very thoughtful of you to share your feeling about our app and services. We're happy to know that our support team provided services that satisfy your needs. We work hard in making sure we provide quality services. Rest assured that we will keep doing our best to provide you with a second-to-none experience while using our app. We are always here for you whenever you need our help. With gratitude, Boost team

on Boost AI Search & Filter · 8 months using the app
★★★★★
Shopify

Great service. Adoption rate among customers has been very low. But we love the service so much we are considering changing our model so that we pay for route coverage on all orders rather than leaving that decision up to our customers. The integration with Shopify is great. Looks professional and i believe is easy for customers to use. The Route triggered post sale communication with customers is perfect and on point re: letting them know how to use the Route coverage/file a claim.

Developer reply ·

Good morning, Thanks for your wonderful review! We are so happy to hear that you've loved the service so much that you're considering moving to our full-coverage model. We are also glad that the seamless Shopify integration, professional aesthetic, peace of mind, and thorough communication Route brings have all benefited you, your business, and your customers. We feel so lucky to partner with you and protect your products. Should you run into any future questions, please reach out to us at https://help.route.com/hc/en-us and we'll be happy to help. Hope you're having a great week, Jordan, Customer Service

on Route ‑ Protection & Tracking · Over 2 years using the app
★★★★★
Shopify

We've been wanting to add a giving component to our customers for a long while now. Change Commerce has given us the ability to bring this vision to life very quickly. The team has been the absolute best in helping us get the app launched - best support and teamwork we have ever seen from a shopify app developer. Highly recommended.

Developer reply ·

Happy you found us!!! We are excited to help activate this holiday season with you! If you have any questions or need any additional support, do not hesitate to reach out.

on ShoppingGives ‑ Donation App · 8 days using the app
★★★★★
Shopify

Great app. Alerts are easy to read which makes it much faster than other solutions for us to see at a quick glance if a low or out of stock item is urgent or not. SUPER support. In fact, we requested a feature and it was implemented within 12 hours! Now we have the perfect solution for keeping us on top of out of stocks in real time.

on Notim: Back In Stock+Notify Me · 4 days using the app
★★★★★
Shopify

So far we love the way it works and the automated emails and txts to customers about order status. We are still working through a couple of issues, ie : adding sidebar to the tracking page and being able to pull in orders that use a prefix. Nice app though and I;m sure these little things will be worked out.

on Shipping Tracker · 2 days using the app
★★★★★
Shopify

Full featured app for handling many things to help with social marketing. Support is amazing! They have gone above and beyond in helping us integrate SocialShopWave with our new store so that it works just as intended. It's a little pricey for smaller stores on a budget, but if you use separate apps to achieve all of things things it can do you would be spending pretty close to the same.

on Growave: Loyalty & Wishlist · 10 days using the app
★★★★★
Shopify

So far, so good. Only been using it for a few hours. Would like to have a way to import ratings and comments from our previous system. And would like the ability to customize the embedded feedback wiget look and feel to better match our branding.

on Customer.guru Net Promoter NPS · About 2 hours using the app
★★★★★
Shopify

We are huge fans of Reamaze. The functionality, implementation and extremely knowledgeable, helpful and fast support team are absolutely an amazing combination. Reamaze is by far the most valuable tool we use on a daily basis.

on Re:amaze AI Helpdesk & Chat · 3 months using the app