Skio, a Recharge Company
by Skio
View in Shopify App Store ↗Reviews (241)
We’ve had a great experience with Skio so far. My CSM, Matt, has been incredibly responsive and supportive of our goals. We’ve recently made significant improvements to our cancellation rate, and he’s consistently bringing thoughtful ideas to enhance the customer experience while staying aligned with our brand goals.
This will be my third time migrating from another subscription provider to SKIO and I would 100% do it again. The set up is easy, the UX for customers is second to none and their team couldn't be more helpful. We have jumped from 2% to 22% cancellation deflections due to their clever multi-step cancel flows, plus the ability to embed quick links within emails as well as via customer support is a great feature (among many others). If you are thinking of migrating, as they say at Nike, JUST DO IT.
Skio is awesome! Matt and Niki went above and beyond a typical software provider, helping us configure a ton of custom solutions for our brand. The platform itself has a ton of great features, and the customer service has been excellent. Highly recommend Skio to any DTC brand running subscriptions.
Skio is a game changer! Big shoutout to my account manager D'Tanga — super responsive, helpful, and made the whole experience seamless. Highly recommend!
Skio has surpassed my expectations! The platform itself, Shopify integration + migration, and product capabilities have been perfect for our growing business. Beyond just being a great product- the level of customer support has been exceptional. Our success manager, D'Tanga, is extremely responsive and helpful (we have direct access via Slack, which is super convenient!), and always available to assist with special edge cases and provide thoughtful recommendations to improve our subscription program. Would absolutely recommend- by far the best subscription platform I've used!
Skio has been a great partner in helping us create a program that works best for us. I have been impressed with their level of service and attention to detail. Our success manager Sandro is top tier, the features are improving, and overall Skio gives us the flexibility we need. Thank you Skio, and thank you Sandro (shout out to Kobi as well) for being so attentive, helpful, and solutions oriented.
5 STARS ALL AROUND From Recharge -> Stay.AI -> to SKIO! and never leaving :) Switching to Skio has been one of the best decisions we've made for our subscription program. The platform itself is powerful, intuitive, and built with DTC brands in mind — everything from passwordless login to the customer portal to the reporting just works the way you'd want it to. Churn tools, swap flexibility, and the ability to actually understand subscriber behavior have made a real difference in how we operate. But honestly, what takes the experience from great to exceptional is our rep, D'Tanga. I genuinely could not do this without him. He's responsive, strategic, and treats our business like it's his own. Whether I'm troubleshooting something mid-launch, brainstorming retention strategy, or trying to push the platform further than I know how, D'Tanga shows up every single time with solutions, ideas, and a level of care you rarely find with SaaS partners. He's become an extension of our team, and the fact that Skio pairs best-in-class tech with a human like D'Tanga is why I recommend them to every brand that asks. If you're evaluating subscription platforms, stop evaluating. Skio is the answer, they rock!
We've been on Skio for a while now, but working with Gabrielle Yang has taken our subscription program to a completely different level. She didn't just show up as a support contact, she came in as a true partner. She proactively dug into our data, surfaced insights, and came to every conversation loaded with ideas that were actually relevant to where we are as a brand. You can tell she genuinely cares about our growth. That kind of rep is rare. If you're on Skio and you have the chance to work with Gabby, consider yourself lucky. She's the real deal.
Really love SKIO. First, the customer portal is excellent — clean, intuitive, and our subscribers actually use it. The Skio team is also constantly innovating, rolling out new features and improvements that genuinely move the needle for our business. Second, the account management is in a league of its own. Shoutout to Gabrielle Yang — the responsiveness and partnership have been outstanding. She will spend the time needed to get you ready to go LIVE. Highly recommend (and Gabby) to any Shopify brand running subscriptions.
Skio is hands down the best subscription tool out there. I spent a lot of time researching different options, and since starting with Skio, we’ve been consistently satisfied. The platform is super intuitive and the UX is great. Also, the level of support is honestly outstanding. Their whole team is incredibly responsive, and they’re constantly rolling out thoughtful feature updates that make a real difference (most of the times from customer painpoints, since they love taking in feedback). A special shoutout to Elliot, who has been an amazing account manager: always proactive, helpful, and genuinely invested in our success. If you’re looking for a reliable and high performing subscription solution, I can’t recommend Skio enough.
We’ve had a really smooth experience with Skio so far, it’s helped shift control to the customer in a really clean way, which has taken a lot of pressure off our Customer Support team. New features and improvements are coming through all the time, which is great because it’s clear they’re always working on improvements for us and our customers. Elliot and the team have been great to work with, always approachable and genuinely helpful whenever we need input or want to sense check something. Their support team is also incredibly responsive and really thorough when it comes to digging into more complex issues.
Skio support is so helpful, always happy to assist with any issue we’ve been having. Our Success Manager Elliot kept us updated with new features that could improve our services and shared tips that could bring more sales and nurture our existing customers. The system is also easy to operate and very functional.
We've been really impressed with Skio. The platform makes managing subscriptions straightforward and the overall experience for our customers is constantly improving as new features are being released every month. A special shoutout to Elliot and the support team, they’ve been an absolute pleasure to work with. Whenever we had questions or needed support, Elliot was quick to respond, knowledgeable, and genuinely went above and beyond to make sure everything was running smoothly. It's rare to find that level of attentiveness in a support team, and it's made a real difference for us. Highly recommend Skio to any brand looking for a solid subscription solution backed by a team that truly cares.
We have had a great experience using Skio so far, and our Customer Success Manager Elliot is great to work with. Highly recommend this platform!
I have to say great experience so far with Skio. Elliot is a beast and really looks into your business and helps with giving tips. The software is great but the help from the account manager is what really makes the difference. Thanks Elliot! let's make it a great year together.
We run a women's health supplement brand with thousands of active subscriptions on SKIO, and Elliot has been incredible to work with. When I joined the team as CRO, we had a ton of subscription infrastructure work to do - variant restructuring, cancel flow optimization, payment recovery, portal UX improvements, the whole nine yards. Elliot built out a detailed tracker of everything, prioritized it all, and walked us through the migration path step by step. He genuinely understands the technical side of subscriptions at scale, so conversations with him are always productive. The platform is super solid too - bulk operations, flexible cancel flows with tiered retention offers, dunning optimization, and clean analytics. But Elliot is what makes SKIO special. He operates more like a subscription strategist than a support rep. Always responsive, always thinking about the bigger picture. Helped us scale subs 10x in under a year. If you're running subscriptions on Shopify, SKIO + Elliot is the move.
Switching to Skio has genuinely been one of the best operational decisions we’ve made as a brand. The subscription experience is seamless from both the customer and merchant side, but what really sets Skio apart is their loyalty platform. It isn’t just a bolt-on feature — it’s intelligently built into the subscription journey. We’ve seen stronger retention, better customer engagement, and a noticeable uplift in long-term value because rewards feel meaningful and easy to use. From a merchant perspective, the backend is clean, intuitive and gives us proper visibility over subscriber behaviour. It allows us to make strategic decisions rather than guess. But the biggest differentiator? The team. Their availability and responsiveness have been exceptional. Whenever we’ve had a question, needed guidance, or wanted to explore a feature more deeply, the support has been proactive and genuinely collaborative. You don’t feel like a ticket number — you feel supported by people who understand subscription growth. Skio feels like a partner in scaling, not just a platform. We’re incredibly happy we made the move. — Kelly, Operations Manager, Elle Sera
Skio has been a great subscription platform for our business. The product is flexible, reliable, and continues to evolve in ways that actually support real-world subscription use cases. A special shoutout to our account manager, Jordan B. He’s hands down the best AM we’ve worked with across any provider — incredibly responsive, thoughtful, and proactive in helping us get the most out of the platform. That level of partnership makes a big difference. Highly recommend Skio for teams serious about subscriptions.
Our Success Manager Sandro is always on top of things and keep us in the loop for new features of the platform and utilize whats best to increase conversions. Platform is superb and it does what it promises it does BUT what makes it better is the overall SUPPORT that the team provides from success managers to their tech support team.
Look once and don't look elsewhere. You're reading this, and either you're in two buckets: 1. You're a new brand looking to offer subscription or maybe you are and you want it be more serious. 2. You're an established brand, and you need to scale. Your current sub platform isn't doing it, and there's a few things that you need and want. My advice is choosing a subscription platform that meets your customer's needs is one of the most important things to consider for growth. As for ANY platform, ask yourself is this the platform I want to use for the next couple of years, or if I migrate to from/to, will my customer's payment tokens still be intact? Now onto the real deal: Skio is, hands down, the subscription platform Shopify brands should be using. I've demoed, implemented, optimized, and migrated from nearly every other subscription solution on the market. If there's an alternative you're considering, there's a very high likelihood I've worked with it firsthand. What sets Skio apart isn't branding or novelty, it's execution. Skio is built with a deep understanding of retention, eCommerce, and developer experience, combined into a single, cohesive subscription platform. From a technical standpoint, Skio checks every box from robust analytics and insights, surprise and delight capabilities, flow trees, to a modern, beautiful customer portal out of the box, and integrations will all the major players in the Shopify space. Just as important is the team behind the product. The Skio team brings world-class expertise in modern eCommerce and subscriptions. Whether you're evaluating offer structure, implementation strategy, or long-term MRR growth, you're working with people who deeply understand both the product and the business outcomes it drives. Huge, huge shoutout to Sandro at Skio who is an absolute gem and retention driving genius. I've been in Ecom for 7 years, and he always manages to provide some new ideas and insight on how to grow. It's not just small tips or advice, but actual working implementations that drive our growth 1% each time. I've also noticed this from the dozen others that work at Skio from the engineers, and to the sales rep who've been in the ecom game for a while too. If you're serious about subscriptions, retention, and sustainable growth, Skio is the clear choice. Install it once. Save yourself the headache. Still don't believe me? Just take a demo, and see it for yourself.
Switching to Skio was one of the best moves we've made. their customer interface is super clear for our customers to use and intuitive for our internal team. We are able to self-serve many of the features we want to deploy and always get speedy and helpful replies from their support team.
Skio has exceeded expectations in a big way. super helpful customer service and super simple/clean transition for our migrations subscription and loyalty migrations
Switching to Skio will be one of the smartest moves you make for your company. I've made the move for two brands that are growing very quickly. Skio has provided a level of support that is unparalleled. From their email support team, to their team on Slack, they are the best. Our dedicated account managers have been life-savers (I'm talking about Ben and Matt). They have turned us on to several new integrations that have been amazing for us. It feels like we have more of a partnership with them. They are looking out for our best interests, and it shows. Subscribers are our most important customer segment. I've been able to consolidate our subscription and loyalty programs with Skio. Now our subscribers can easily and quickly apply rewards points directly to their subscription. This was a difficult experience for our customers with our previous integration.
We adopted Skio to launch our subscription program at Ethique, and the experience has been seamless. The setup couldn't have been easier, thanks to its robust and deep integration with Shopify. This is an extremely powerful tool, particularly with its Klaviyo integration and the ability to send SMS reminders directly from the app, allowing us to set up unique events and triggers that personalize every customer touchpoint. Furthermore, Skio's native bulk change feature is incredibly helpful for managing large catalogs, allowing major updates like migrating to Product 2.0 or performing price changes across hundreds of SKUs in just a few clicks. The subscription portal itself is exceptionally customizable, easily pulling in our brand style and design. This creates limitless opportunities to send customers through unique journeys and ensure they have the best brand experience, making the entire subscription management process highly efficient for merchants. Beyond the powerful features, their support is truly unmatched. Our success manager, Alessandro Pacitti, is always a message away to help with troubleshooting and is consistently open to hearing ideas for future roadmap development. He doesn't just wait for questions; he comes to meetings with proactive strategies on how we can fully leverage the platform to enhance our subscription service. Subscription can feel overwhelming, but Skio makes the entire merchant experience intuitive and reliable.
The setup was incredibly easy and smooth. The Skio team was not only kind but also super helpful and talented. We’re so excited to have subscriptions live and can’t wait to see how they help us grow! So far, the integration with Shopify, customer experience, and automation have all been seamless.
SKIO has been beyond amazing, we are so impressed with the level of attention and service our account manager D'Tanga provides (the best!) migration was simple. We have some unique requests of skio at times but they always do their best to find quick solutions for us
The best there is. Having moved from another subscription app, Skio is incomparable. The best service we've ever received from a software company (Sandro has been a true gent and is genuinely top tier). We've seen subscriptions rise dramatically since being with Skio thanks to their numerous best-in-class features (cancellation flow, bespoke journeys and quick action links spring to mind). We constantly feel supported and know we're in good hands. Keep up the incredible work!
We recently made the switch from Recharge to Skio, and the migration process was incredibly smooth and completely seamless, thanks to the amazing Skio team. Chris and Kobi handled every aspect of the transition with such attentiveness and expertise, and were highly communicative from start to finish. We felt fully supported throughout the entire process. Our Merchant Success Manager, D'Tanga, has also been a fantastic resource. We are already so happy with Skio—the platform is significantly more user-friendly, requires less customization, and its amazing out-of-the-box features are a huge win for our business. Highly recommend!
We moved to Skio (from Recharge) 18 months ago and have found Skio to be a fantastic partner both in terms of their technology platform as well as their strategic guidance/services team. Their platform is tightly integrated into Shopify, leads the industry in key features supporting subscription retention, maximizing AOV, and minimizing cancellation due to payment method expiration. We have experienced ongoing performance improvement against our KPIs quarter after quarter as we adopt additional Skio features. Special shout-out to Skio for enabling and incentivizing consumers to add second payment methods. Well done!
We’ve had such a great experience working with SKIO. They’ve made managing our subscription program effortless from strategy through to execution. Sandro has been so helpful in our strategy sessions helping us to grow and optimise performance. The Migration team is excellent they were so helpful through the whole process.
We moved from BOLD to SKIO and couldn’t be happier. Their customer service and support are genuinely amazing—fast, proactive, and solutions-focused. Any small snag was resolved quickly, and the migration from BOLD was truly seamless. The app itself is packed with features, and the customer portal is outstanding: intuitive for customers and simple for our team to manage. Yes, SKIO is more expensive than other subscription apps, but we can justify the extra expense because the thoughtful features and polish will ultimately drive more sales and retention. Their responsiveness is brilliant. If you’re inexperienced with coding or anything technical, the SKIO team are so professional and knowledgeable—they’ll either action the fix for you or provide an “idiot’s guide” that makes it easy. We say this with little hesitation: the SKIO app is amazing and the team are absolutely outstanding. We highly recommend it.
Perfect experience with Skio! Great software that is very easy to use and lots of support onboarding. It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately. Backstory on why we ended up with Skio... Our store has run a subscription for a few years, but we needed to migrate from our outdated platform. Our subscription has an unusual setup, and when I talked to everyone else to find out if we'd be compatible - they ran through their sales pitch and basically said, just change your model to align with how we work. Skio took the time to understand what we were doing, and brainstormed how we could use their tools (which are thorough, intuitive, and very flexible) to accomplish our particular subscription goals. Special thanks to Karl for all his help :)
We’ve gone through three different subscription software migrations, and Skio has been by far the best, easiest, and smoothest experience we’ve had. From onboarding to launch, the process was incredibly well-managed and efficient. Their team is smart, responsive, and clearly understands the pain points that brands face with subscriptions. Post migration, we’ve been really impressed with Skio’s feature set and roadmap. They offer functionality we couldn’t get with other software's, and they’re constantly improving. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking. We’re excited about what’s ahead and confident we’ve partnered with the right team for the long haul. Highly recommend!
We used Recharge a few years ago but encountered several issues. That’s when we had the opportunity to connect with Kennan (Skio’s founder), who helped us migrate to Skio. Given our unique setup, the process involved many steps, but his team was incredibly responsive and patient throughout—making the transition seamless. What stood out to us was Skio’s commitment to real, human communication. Unlike other subscription apps that rely on impersonal ticketing systems, Skio provided direct access to their team—a huge benefit for us. Even as Skio has grown over the years (and as one of their smaller brands), their customer service has remained exceptional. From day one, we’ve felt valued, and whenever issues arise, we know their team will work with us to resolve them—like a true partnership. Their platform is intuitive and user-friendly, and it’s become one of our most essential apps. We’re so glad we made the switch. If you’re looking for a subscription app that’s easy to use and backed by an outstanding team, I highly recommend Skio.
Migrated from Recharge to Skio seamlessly, and we couldn’t be happier. Skio is in a league of its own when it comes to subscription platforms—offering a better experience for our customers and a top-tier admin interface for our team. Without a doubt, it was the right move for our business. Huge shoutout to Skio and their incredible team for making the transition smooth and delivering such an outstanding platform!
Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!
Let’s be real—the top Shopify subscription platforms all offer similar tools and interfaces. What truly sets Skio apart is their exceptional support. From day one, we had direct access to their engineers and an incredible CSM who kept everything running seamlessly. When things got bumpy, the Skio team was always there to help—and that’s exactly what you need in a partner. Couldn’t recommend them enough!
Amazing. The team is very helpful and attentive. The customer portal looks nice and is very user friendly. Migration was also super easy and they walked me through every step of the way.
From day one, the Skio team has gone above and beyond, actively listening to our feedback, implementing our suggestions, and making thoughtful, impactful recommendations. They have an incredible network of partners, and thanks to their recommendations, we've expanded into new areas with top-notch resources. Skio isn’t just a subscription platform—it’s like having a supportive, proactive partner invested in our success. Couldn't recommend them more!
Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!
We've been using Skio Subscriptions on our Shopify store, and the experience has been fantastic! The platform is incredibly user-friendly and integrates seamlessly with Shopify, making subscription management a breeze. The features are robust, allowing us to easily set up flexible subscription plans and offer our customers a smooth experience. The customer service team has been outstanding—always responsive and ready to help with any questions we've had. Since implementing Skio, we've seen a noticeable boost in our recurring revenue, and our customers love the convenience. Highly recommend this app to any Shopify store looking to build a successful subscription model
Love Skio. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.
Love Skio! Great team, great product, and we've been able to really catapult our subscription growth using them. Highly recommend.
I can't speak highly enough about our experience so far, Josiah who did our migration was really communicative and it went super smooth. So far we've had a few onboarding calls with Karl who's been able to help us set up various features that should solve a lot of our pain points that we were struggling with - optimising the customer portal to remove friction, setting up a cancellation flow to minimise churn, and surprise and delight to reward our customers. Super excited to see the potential uplift from this!
Skio is the future of subscriptions in my eyes. Love the product, attention to detail, and THE TEAM! Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better. Getting build-a-box right out of the box was also a big improvement to our subscriber experience, so we can showcase and let customers benefit from purchasing our variety of flavors.
Our experience with Skio has been great so far - the platform meets all our requirements and they are constantly deploying new exciting updates. Their customer service is truly fantastic... Sandro, our account rep, is incredibly knowledgeable and really goes over and above to help us and improve our subscription programme. Highly recommend!
I waited 2.5 years to switch to Skio! When the stars finally aligned, I contacted their team and started our migration. The team that helped us migrate was terrific—they clearly outlined the process, introduced us to partners to help us grow, and moved over our subscriptions without significant issues. In addition, the features that Skio provides brands are top-notch - instead of using a collection of somewhat disconnected apps, we can finally manage our subscription experience in one place.
DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?" We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease. In addition, the Buy Box is STELLAR and modern, with no coding. It's so easy to create subscription offers, and that makes my job running the business 10x easier. Do I recommend Skio? WITHOUT QUESTION. Don't think twice. As their sales team for a demo, and prepare to be wowed.
Big shoutout to Shaw for his dedicated work to migrate our subscriptions! We have had issues integrating with Zipify but Shaw worked tirelessly to get us ready for a big product launch and wrote some custom code to get it operational in time. Very grateful!
So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.
Skio has been a great team & service to work with for supporting our subscription needs on Shopify. They offer a lot of features we didn't previously have (Analytics and automatic Dunning, for examples). They have excellent analytics tools, many APIs for integration in our own Customer Portal and have been quick to respond to our needs.
Atul at Skio provided absolutely amazing customer service, going above and beyond my expectations. He was able to help me set up automations & a new selling plan for our current promotion. Very fast response time and provided all the information necessary to feel confident in launching our new promotion. Thanks team!
Our move to Skio has by far been the best platform move we've ever done. They have an excellent onboarding process and go above and beyond to support the customer during onboarding. They didn't have an integration with our ESP, but they created the integration just for us (Cordial). They also wrote a custom import to import data from a subscription provider that they hadn't interfaced with before (Subscribe Pro). They were responsive to bug reports and they also delayed our billing since our move to Shopify was running late. I'm leaving out a lot more, but in summary, they go above and beyond for their customer.
What I love about working with SKIO is that they have a great Support Team. Sandro and all of the customer success team members we have worked with go above and beyond to actually dive into our numbers, proactively recommend solutions, and bring examples to the table. We feel that our success is indicative of their success, and we are all working towards the same goal. I fully recommend SKIO and the platform.
We only recently started with SKIO after trying two competitors and realizing that this year (2024) SKIO had caught up with a number of functionalities that are both essential for our customers and in fact did cause substantial difficulties on the competitors' platforms. Migration went super smooth and we are excited to fully launch all functionalities now.
If you're looking for a Shopify subscription platform, Skio is the one. We migrated across to them from Recharge and the process was seamless. Their attention to detail and assistance throughout the migration was second to none and we've been very impressed with their service since then. Also, their analytics are far superior to the other platforms out there, making it easy to really dig into the details.
Skio is one of my favorite vendors to work with. My rep (Sandro) is always available for questions, offers optimizations, and offered additional calls when I needed help. I haven't used any other subscription platforms, and don't need to look for any other options! We've seen a huge increase in subscription revenue in my first month.
We just migrated to Skio, away from Recharge, and we're very impressed with the product and the team behind it. They've responded to all our problems promptly and been very personable too. That said, "all our problems" is not that many, because the platform works so smoothly! Everything's more straightforward and user-friendly both for our team and our customers, so we are very happy. Thanks particularly to Josiah and Ben for their help in setting us up & troubleshooting our concerns afterwards!
Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net. Overall the speed of the platform is really good and it is driving growth so that is a win for us. 9 Month Update - Having worked in Skio for 9 months, we can definitely testify that we are happy with the platform, its speed (reporting) and responsiveness from our rep and their broader support team.
Developer reply ·
Love working with Pet Wellbeing! Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan
Excellent customer service at Skio! We had such a smooth and painless transition from our original provider to Skio. Shaw did an awesome job walking us through the steps and answering my endless questions.
Love skio! Shoutout to Kobi and the migration team for sticking with us and making it a painless migration! Everything made managing our Brush Club subscribers much easier. Their portal is easy to navigate, and they offer tons of seamless integrations, enhancing our subscriber experience significantly. We've tried many other subscription apps, and nothing compares to the level of care skio has put into its platform. In my eyes, skio is living up to its tagline: "Sell subscriptions without ripping your hair out."
Developer reply ·
Stoked to have Triple Bristle as a partner! Happy to hear you had such a great and painless migration. Can't wait to see where the future takes us. :-) -Kennan
Every person at Skio has been a pleasure to work with - efficient, detail-oriented and dedicated to making the transition as smooth as possible. Highly recommend!
Developer reply ·
Thank you so much for the review Bear's Fruit! Excited for this journey ahead together :-) -Kennan
Seamless onboarding. Responsive + skilled team. Thrilled to start leveraging Skio more!
Developer reply ·
Thank you so much Highland Style Co! Love hearing you had a seamless onboarding. Looking forward to a wonderful future together! :-) -Kennan
Just finished the migration process from Bold subscriptions with the Skio team and it was a breeze.
Developer reply ·
Love working with Opopop! Happy to hear migration was a breeze. Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan
Great app, seamless migration from other platform, great CS and good roadmap for new features.
Developer reply ·
Thank you for taking the time to write a review Papaya! It is wonderful to hear you had a seamless migration. Looking forward to a great future together! :-) -Kennan
I migrated over from recharge. The team at recharge was non existent. Skios team is amazing, helped us migrate over and set up all the flows. The whole skio widget and portal is so much better. Great app, great team, great service. I can confidently say Skio is the best subscription app on the market
Developer reply ·
Thank you so much for being here Ankhway! Happy to hear you are having such a wonderful experience with our app and team. Looking forward to a great future together! :-) -Kennan
We recently integrated the Skio Subscriptions app into our Shopify store, and it has been an absolute game-changer! Setting it up was a breeze, thanks to the intuitive interface and fantastic customer support. The app seamlessly integrates with our existing setup, making it easy for our customers to manage their subscriptions directly from our website. The Build-A-Bundle feature has transformed how we offer products. Its user-friendly interface allows customers to easily create custom bundles, which has significantly boosted our average order value. Overall, the Skio Subscriptions app has been a vital addition to our Shopify store. It has not only improved our operational efficiency but has also enhanced our customer experience. Highly recommend for any e-commerce business looking to dive into or expand their subscription offerings!
Developer reply ·
Thank you so much for the thorough and honest review Half Bak'd! Happy to hear that your migration was a breeze. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
Our team has just completed our second migration with Skio, this time from Woocommerce to Shopify. It was no easy feat, but Skio's 100% white glove approach made the process seamless. We highly recommend them as a partner and would like to give a shout-out to Christian, Karl, and Aidan for their invaluable help! The new platform is great, and our customers are very happy with the portal. Moreover, the admin portal provides our team with a multitude of tools that we didn't have before.
Developer reply ·
Thank you for your kind review Wolf 21! Happy to hear our team was helpful every step of the way. We appreciate the recommendation. Looking forward to a great future together! :-) -Kennan
Honestly the best subscription platform out there for all sized D2C brands. Serious tech. Move quickly and always improving the platform. Serious team who don't mess about and get things sorted quickly!
Developer reply ·
Wow, thank for the kind words! Happy to hear you've had such a great experience with our team and things have been sorted quickly. Can't wait to see where the future takes us. :-) -Kennan
In a bakeoff with various competitors, the Skio team came out on top. They know what stores need to offer subscription programs, and they're building all of it out. I'm particularly impressed with their prepaid and recovery capabilities.
Developer reply ·
Thank you so much for being here Wyndly! Happy to hear you are impressed with our prepaid and recovery capabilities. Looking forward to our future together! :-) -Kennan
Love Skio! The entire team is super helpful, organized, and available. And the platform itself and UI for both the customer and the business is lightyears beyond what I've seen.
Developer reply ·
Happy to hear your positive experience working with our amazing team. Grateful you are part of the Skio family! Thank you for the review MAGIC CACTUS :-) -Kennan
The company is solid looking after what we needed and delivering on what we expected and being transparent along the way. The team is responsive, especially Jackson who is awesome, and so we are very happy with their customer support. The tech part of it is also solid, does what is promised, and we are looking forward to seeing the enhancements we've requested soon.
Developer reply ·
Thank you for your review Animal Pak! Appreciate the kind words! Happy to hear our team has been responsive and helpful. So grateful to have you as a partner. :-) -Kennan
Fantastic tool and even better support. We recently migrated 5 stores (4 bold V1 and 1 bold V2) to Skio with assistance from Shaw in the migrations team. The entire process has been simple and seemless. Communication and visibility was excellent and everything has gone off without issue. We're happy and our customers are even happier with the new features!
Developer reply ·
Thank you for your review! Happy to hear you had a positive experience migrating 5 stores and that your customers are happy! Appreciate the kind words! So grateful to have you as a partner. :-) -Kennan
A+ service when it came to the migration from recharge to Skio. Big win for our customers and CX team.
Developer reply ·
Thank you for your review Teangle! Appreciate the kind words! Happy to hear it was a big win for your customers and CX team! :-) -Kennan
Great customer service. Great team. Great platform. All great things.
Developer reply ·
Happy to hear you are enjoying our team! Grateful you are part of the Skio family! Thank you for the review Genepro Tea :-) -Kennan
100 stars out of 100. We are another case study coming over from ReCharge. I cannot stress enough how seamless this has been. I think ReCharge is a great product, don't get me wrong, but I'm a stickler for customer support. Personally, I think it's complete BS how many of these apps take so much money from you, but can't figure out a way to provide exceptional support. Skio made it clear from the beginning they are not compromising on that, and they have lived true to their word. Another key thing is that after spending a decade in sales, I'm very sensitive to being sold to. Skio (and Aidan specifically) understand this, and do not push. They consult, provide ideas, and when you're ready, they bring you on. No "this offer is only valid for today" type BS. First off, they have a dev team that handles the entire transition, in the backend, and without your involvement until it's almost ready to go live. Secondly, you are assigned a CSM right out of the gate for on-boarding, go-live, and post go-live support. Our team for this, Sandro & Chris, are both absolute FKN rockstars. They respond fast, in-depth, and follow-up after the fact to make sure it all made sense. Beyond this, the product is superior to ReCharge IMO for multiple reasons. 1) They take over your account/login page as part of the build, so whether you're a sub, or a single purchaser, you have one clear account for your order history, and the UI/UX is outstanding 2) The data analytics are waaaaay faster load times (almost real-time...sometimes a slight load delay) 3) The customer UX/UI in the portal is way sexier and easy to use 4) Their cancel flow allows for a lot of customization to reduce churn - we've implemented multiple new messages and reasons, along with churn reducing actions Overall, Skio is moving forward, while ReCharge is playing catch-up (even if ReCharge still has features Skio doesn't yet, it's clear Skio moves fast, and is constantly updating, whereas ReCharge is resting on their laurels) I love the team, the pricing is fair, and the tech is awesome - I'm excited to see where this goes.
Developer reply ·
Wow, thank you so much for the 100 stars out of 100! Stoked to have you as a partner! Can't wait to see where the future takes us. :-) -Kennan
Working with the Skio team and using the platform has been great for our team and business. Jackson helped get things going for us with our migration off of our existing subscription platform. He took time to understand that actual underlying data within the business so that we could set Skio up as effectively as possible. He made the functionality on the site back end extremely smooth so that customers still had the right site experience. Sandro took over as our account manager once we were fully up and running and has delivered awesome service. The monthly insights he provides keep us proactive in making the most of the platform. He is also very resourceful in helping us address problems as they come up and make intros to other companies that may be able to positively impact our business. Then the application itself is just a great overall experience. We try to incentivize customers to utilize the member portal as much as possible because we love how clean the experience is there. They are constantly rolling out new innovations and the way in which they keep their clients updated on roll outs is super transparent. Highly recommend Skio to anyone starting up or looking to make a switch.
Developer reply ·
Thank you so much for the kind words Kreatures of Habit! We appreciate your recommendation. Happy to hear you have had a great experience with our team. Looking forward to a wonderful future together! :-) -Kennan
Shaw was our launch specialist and he was awesome. Super communicative, quick, thorough, and detail-oriented. We're just using the basics of the platform now, but we're looking forward to using all of the unique capabilities like the surprise and delight, bundling, etc. The app itself is pretty intuitive; easy to use. The whole Skio team jumped in to support us as we were getting started/onboarding. I really appreciated that.
Developer reply ·
Thank you for the awesome review SoyKitty! Happy to hear you had such a great experience working with our team. Can't wait to see where the future takes us. :-) -Kennan
We have had a great time working with Skio, from the onset our Account Manager Sandro has been responsive and extremely helpful in getting us setup. Skio did all the work in building subscription on our site - big shout out to Shaw! Apart from being an intuitive easy to use SASS tool, Sandro always pushes further and provides feedback and insights into our overall E-Commerce business.
Developer reply ·
Thank you so much for the review! Happy to hear you had such a great time working with our team. Excited for this journey ahead together :-) -Kennan
I strongly recommend the app. All the team Skio are super friendly, helpful and very professional. The experience with the app for our customers is really friendly and I rate all the functionality and settings with 10/10.
Developer reply ·
Happy to hear you had an elite experience working with our team. Grateful you are part of the Skio family! Thank you for the review InaEssentials.UK :-) -Kennan
Our brand had a plethora of complicated needs in the migration over to Skio. The Skio team worked overtime to figure out how to meet our needs, especially Jackson! We are happy with the successful migration and look forward to implementing all of the additional revenue boosting optimizations that Skio includes. The customer service team is great and responds within 24 hours, typically less which is very helpful for a smaller team like ours! Also, our customer experience has improved significantly both in terms of the ease of subscription maintenance and the offerings we can now provide. Absolutely recommend.
Developer reply ·
Thank you so much for the thorough and honest review! Happy to hear that your migration was wonderful and our team worked overtime to meet your needs. We're beyond thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
Absolutely the best subscription service out there, with the best team behind it!! Nothing is problem, their support is out of this world. They ensured everything was exactly how we wanted it. And an effortless migration from our previous provider. Skio is the Telsa of subscriptions. I can not recommend them highly enough. As for the subscribers, they find it so much easier to use, to access their subscriptions, to receive notifications etc etc. If you want subscriptions to be done right, go to Skio full stop.
Developer reply ·
Thank you so much for being here Golden Greens Organic! Happy to hear you are having such a wonderful experience with our service and team. Looking forward to a great future together! :-) -Kennan
Love Skio. Shoutout to Kobi for a quick/painless migration! Passwordless login makes our subscribers so much happier when logging in - they even tell us. AND the conversion rate for subscriptions has seen a noticeable increase. I would highly recommend Skio.
Developer reply ·
Thank you so much for the review Kat Burki Skincare! Happy to hear you had a quick and painless migration. Looking forward to a great future together! :-) -Kennan
The implementation of Skio was smooth and straightforward. After the go live, even without heavy communication, some customers already subscribed to the monthly orders service. Also the UX of the login area for the customer is great.
Developer reply ·
Stoked to have Gladskin as a partner! Happy to hear that your implementation was smooth and straightforward. Can't wait to see where the future takes us. :-) -Kennan
Big shoutout to Adrian, Christian, Laura, and the whole Skio team for getting us up and running in just 3 days! Being a new brand, we're all about being scrappy, so initially, we went with Yotpo's free plan. Let's just say, that wasn't the brightest idea. When we started looking for other subscription platforms, Skio really caught our eye. It wasn't just another paid plan - it stood out big time. The customer portal? User-friendly, super sleek, and easy to manage. And the features? Seriously, they've got everything you could think of, and it's all so easy to navigate. They've really nailed it!
Developer reply ·
Thank you so much for being here Waterdoctor! It is wonderful to hear that our team got you up and running in just 3 days! :-) -Kennan
After 15 years of developing and working with direct-to-consumer marketing platforms, Skio is by far the best team and software I have worked with. Their team is fast, responsive, and truly takes a 'white glove' approach. We migrated from WooCommerce to Shopify, and the Skio team was with us every step of the way. The software empowers our marketing and email teams to create campaigns and ideas to increase monthly recurring revenue so much more easily. Our customers range in age from 24 to 65+, and the Skio customer portal is easy, fast, and makes the subscription process incredibly smooth. If you are looking for a subscription platform that truly works, Skio is your only option. I just bet the future revenue of our company on it, and I could not be happier with the results.
Developer reply ·
Wow, thank you for the review Slumber! Appreciate the kind words! Happy to hear you find our portal easy, fast and smooth. So grateful to have you as a partner. :-) -Kennan
The term 'partner' is often tossed around so loosely that it looses much of its meaning. Skio however, is one of those rare exceptions that truly deserves to be called a trusted and valued partner. And that is what they are to our company. From our initial contact w Aiden, to the ongoing superior support, communication and expertise from Sandro and Kobi, every single experience and touch point to date w Skio has been a 5-star++ experience. Oh yeah, the actual Skio platform and software blows away anything we used or have seen in that past. But what is really a home run is when you find that level of tech innovation, supported by a team of human excellence through execution and optimization. Skio is the full package.
Developer reply ·
Thank you so much for being here Derm Dude! We appreciate your kind review and our partnership! Happy to hear you had a 5-star++ experience. Looking forward to a great future together! :-) -Kennan
Great app and great service before & after the sale. Skio's passwordless login has been a game changer for our subscriber experience and customer service load. In addition Timothy and the support team are top notch, both in the initial migration as well as sharing best practices and brainstorming ideas that drive value to both our business and the subscriber. Highly recommend Skio.
Developer reply ·
Thank you for your review! Appreciate the kind words and recommendation! So grateful to have you as a partner and excited for the future. :-) -Kennan
In our extensive experience managing multiple brands, we've predominantly used Recharge for our subscription services. But when we introduced a subscription model for Azio Beauty, we wanted to try smt different. From the get-go, Skio demonstrated its superiority. The onboarding process? Flawless. We rate the team 10/10. We came to them with customization requests, fully prepared to invest extra for these modifications. But Skio's team? They stepped up, handling everything without batting an eye or charging an extra dime. 10/10
Developer reply ·
Stoked to have you as a partner, Azio Beauty! Thank you for the glowing recommendation. Can't wait to see where the future takes us. :-) -Kennan
The SKIO migration team are awesome. Helped us every step of the way transitioning from our old provider. SKIO has some amazing features which we can't wait to implement. We've also been able to seamlessly integrate Klaviyo allowing all our email systems to be managed in one place.
Developer reply ·
Thank you so much for being here drinkctrl! It is wonderful to hear that you had such a great experience with our migration team. Looking forward to our future together! :-) -Kennan