Nemanja Nikolic
United Kingdom
Reviews (7)
Very overpriced for the service provided. Lack of flexibility by the customer service. I was disappointed and I will not use this product.
Developer reply ·
Hi Nemanja, Thank you for sharing your experience while using our app and we are sorry that it failed to meet your expectations this time. We feel awful that unexpected misunderstanding caused this inconvenience. Our representative has just emailed back and followed up to get your all concerns sorted. May you kindly check it out? We look forward to hearing from you and more importantly, we do wish to win you back. Boost team
Great app and even better customer service. I contacted customer service about design issues that I had on my website and Alex responded promptly and he resolved everything in a couple of hours. Another thing to mention is that the app's cost is in the normal range and it's not overpriced like many other similar apps are.
It doesn't work and it doesn't integrate well with Mailchimp. Customer support very poor! The guy is rude... Don't waste your time and money. ## EDIT AFTER DAN'S RESPONSE ## Hi Dan, That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response: ' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.' I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved? I wish you all the best.
Developer reply ·
Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.
The app doesn't work if you have minimal customization on your page. The company and its shady practices are even worse!
Great app! If I could see the IP from a customer or at least the country it would be even better.....
Nice and simple app. Works perfectly. Support is fast and very helpful.
