SyncLogic
by Oiizes · launched
View in Shopify App Store ↗Reviews (60)
good day, i have sent you a mail with some questions i have in order to decide whether to go ahead and use the app. could you please look into my mail, sent from mennovan......@l....nl? or how can i get in touch with you since i can not seem to find any means to mail or app you. kind regards happytoys.nl UPDATE AFTER 3 DAYS: still havent heard form you, is there a mail adress i can forward my uestions to?
Developer reply ·
Hi. I can't seem to find any message from happytoys.nl or from any mennovan. The rest of your email address in this review is obscured. I will try sending an email to the account we have for happytoys.nl but it's an info@ address so I'm not sure if it will reach the right inbox. Can you try us again at support@oiizes.com? Update after 3 days: We have tried to reach you on all channels we can determine might work. Please email us at support@oiizes.com if you see this edit. Thank you!
Updated Review I wanted to update my review now that my issue has been resolved. I received a reply from Shane at Oiizes Support, and I’m truly grateful for the clear explanation and the help provided. My store has now been accepted for connection with Synclogic, and I’m currently just waiting for my new supplier to approve the final connection. Although I do wish the supplier approval process moved a bit faster, I’m genuinely thankful for the support I received and the progress made. Because of this, I’m updating my review to 5 stars. Thank you for taking the time to help me get everything back on track.
Developer reply ·
Thanks so much for updating the review. Glad I could help get you connected. I'll keep an eye on your ticket. Let me know if you need any additional support. - Shane
The efficiency, helpfulness and ease-of-use of this App - for this price - is unfathomable! Running multiple brands across multiple geographic regions with differing Shopify Expansion stores brings with it innumerable challenges... but Syncing Inventory isn't one of them! All thanks to SyncLogic. Definitely could not live without this App in our Tech Stack.
Developer reply ·
Thanks so much for the kind review. I thrive on knowing we've helped your business. Let us know if we can be of service in any way. - Shane
Shane at SyncLogic is the best! Anytime I need something, he’s right there—helpful, responsive, and genuinely invested in making sure everything runs smoothly. It’s rare to find that kind of support these days. Can’t recommend SyncLogic enough! SyncLogic is a game-changer! I needed a feature added that was crucial to my business, and Shane went the extra mile to make it happen. His dedication and hands-on approach were impressive, and the quick response showed how much they care about their customers. If you're looking for top-notch service and a product that delivers, SyncLogic is the way to go. Highly recommend!
Developer reply ·
Thank you so much for the kind review! I genuinely enjoy finding solutions for shops and helping them thrive, and I'm glad to hear that came through. Let me know if there's anything else I can do for you. - Shane
My 5 star rating comes from the amazing customer service I received from Shane when trying to navigate through the syncing options and inventory. I basically received a 30 min in-depth tutorial, over the phone, about the different functions SyncLogic has to offer and what I should do to make sure my shop remains synced with my wholesaler. What I did learn, that can help others, is to watch the video they provide! After 1.5 months and several hours of trying to navigate the products synced, I learned watching that video could have helped me understand a lot more early on. I now feel extremely at ease knowing my products are correctly synced and my settings are geared towards my needs. Thank you so much Shane!
Developer reply ·
Thank you so much. Your review made my day. It was such a pleasure speaking to you and I truly enjoy seeing our customers thrive so I'm glad my call was helpful. - Shane
Tested multiple inventory sync apps and this one is the best value for money. Reliable and quick and to the point support. Could use more functionality but some other apps that are seemingly more advanced turn out not working.
Developer reply ·
We have always focused on accuracy and performance, and often times the customer doesn't notice improvements we make, so I'm really thankful you noticed and shared your experience with other. We'll keep plugging away at functional improvements too. Thanks so much for the kind review.
Love this app for my drop shipping business. Customer service is quick to respond when needed.
Developer reply ·
Thank you so much for the kind words. I'm always happy to help. -Shane
Super easy to setup and is working flawlessly so far! We even needed a custom edit and they got it done in just a couple hours! Highly recommend!
Developer reply ·
Awesome. I really love it when a custom request is viable and we are able to get it done. I'm so happy to know it's working out for you. Let me know if there's anything else we can do for you. - Shane
We have been using Synclogic for a few years now, while the app does what it says on the can, and functions exactly how one would expect. The reason for my 5 star is review is the excellent support that Shane and his team provides. Super helpful, willing to work with you to get everything just how you want it, and always available. Really stellar support. 5/5 would recommend!
Developer reply ·
Thank you so much for the positive review. I really enjoyed working with you directly and enjoyed the challenge of finding solutions for your needs on this. Thanks for being such a long standing customer and such a pleasure to work with. - Shane
We have used SyncLogic for almost 6 years now. It has been a huge time-saver for us and solves a really important problem for us, of quickly and seamlessly syncing products across multiple Expansion Stores. We have heard horror stories of other brands using other solutions to sync inventory and product details, and things taking too long to connect, resulting in huge oversells and inventory issues during heavy traffic time periods. We have never had any issues and have a huge amount of trust and respect for the SyncLogic Team and Product. Highly recommend.
Developer reply ·
Thanks so much for the very kind review. We have focused a lot of our efforts into the performance of syncing over the years and have managed to overcome a number of bumps along the way with the Shopify ecosystem through innovation. I'm so happy you've noticed.
App works as advertised and support is wonderfully responsive. A+++
Developer reply ·
Thanks so much for the kind review. I'm so happy that we were able to fine tune SyncLogic for your particular needs. Please let us know if you need anything else. - Shane
The SyncLogic support team is top-notch. They’re quick to respond and thorough in their assistance. No need to panic if you run into any issues—they’ve got your back!
Developer reply ·
Wow. Thanks for the positive review. What shop did we help you with? I can't find any history for the shop you reviewed us from. I want to make sure to recognize what we did right! :)
SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.
I have received personal great customer service from Jason using SyncLogic! He has reached out personally to me via email and phone to make sure I am understanding the app and that my business is getting full use of this great app!
Developer reply ·
Thank you so much for your review, we are so happy to hear that SyncLogic is useful for your store. Please don't hesitate to reach out in the future if you need anything!
Very smooth functioning app. Support is very fast and thorough if you have questions. Jason is the best!
Developer reply ·
Thanks so much for the review!
I don't often have to email support but when I do, they provide amazing customer service and always solve my issue! I can't imagine running my store without their app!
Developer reply ·
Thank you so much for the kind words! We are glad we can be of assistance helping you succeed with your business!
I'm very happy with the service provided by Synclogic, the service that is provided just works well for our company's group of websites. Any issues and they are quick to respond, diagnose and fix. We have been using Synclogic for many years now and problems are few and far between. I would recommend this service to anyone that requires a hassle free solution to syncing data on multiple websites.
Developer reply ·
We are so glad that SyncLogic is helpful for your businesses. Thank you for your support!
I loved having Synclogic in my last business, which has worked seamlessly as it should have for the last 4 years or so. I recently opened a new business and have set up Synclogic again for the new site, and had some specific requests and needs, and the level of support I've gotten has been above and beyond. i highly recommend this product for both working as it should, and very responsive troubleshooting assistance.
Developer reply ·
Thank you for the review! We appreciate your patronage, and look forward to working with you moving forward to help you achieve your business goals!
I've been using SyncLogic for over a year and have had a great experience. My installation process was incredibly simple and I've received great support from the team. I have a number of applications running on my storefront and haven't experienced any disruptions from SyncLogic. If you are looking for an easy way to connect your products to another storefront for drop-shipping this is an affordable and simple option. I highly recommend it as drop-shipping is a great revenue builder for our brand!
Developer reply ·
Thank you for your kind words! We really appreciate your support and patronage. It's great to hear that SyncLogic works well for your business.
Great app and good support! We have used this app for a long time to sync products between some of our expansion stores and it's always worked perfectly! I love the feature that allows us to alter the price ratio between stores in particular as this gives us the ability to tweak a stores pricing depending on currency fluctuations.
Great tool. I save a lot of time using synclogic on our 7 Shopify stores. I can recommend everyone to use this system. In addition to this, their support is unsurpassed with fast response times even if you are sitting on the other side of the world.
Excellent customer service. I was in a bind in regard to sync issue and they helped me resolve the same day. I have dealt with a lot of software companies and this one has some of the best customer support. Thank you.
Developer reply ·
It was a real pleasure working with you on this, and I'm glad we were able to find a workflow that can work for your unique needs. - Shane
Very effective/useful app, and super helpful/responsive customer service. Would definitely recommend this app!
This App has saved us lots of time in updating the inventory between two stores. It is reliable and sufficient. Most importantly the support we have got until we have completed the job was outstanding. Honestly, the questions were being answered quickly and the challenges related to our scenario were handled professionally. Great attitude from the highest level of support to the basic support specialist.
The app is great, is running perfectly and it has all the important settings in order to match your requirements. The support is very professional and super helpful. I really suggest to install it! I use it to sync the inventory between 4 shops and i didn't ever income in any oversell.
Developer reply ·
Thanks for the positive review. Reviews like this keep us motivated to keep making SyncLogic better for all our customers.
I was pleasantly surprised with the level of service I received from Synclogics in the last few hours. I've had synclogics for over 1 1/2 years and never had a need for help until now. They got back to me with resolve immediately and it's so appreciated. Love this App! Game changing for my biz.
Simply fantastic. Does exactly what it says on the tin, no bugs, amazing support. Strongly recommend to anyone who needs to sync between stores.
Developer reply ·
Awesome. Glad to hear that SyncLogic is serving you well.
App has been so helpful since starting to add drop ship to our business. It makes everything so much easily. Excited for all the new features.
I haven't had any issues with this app at all. it really saves a lot of time for me when syncing across stores and everything runs seamlessly. would definitely recommend.
As a drop ship company, SyncLogic is the heartbeat of our company. Without this app we would spend hours sending spreadsheets of inventory to our customers for them to manually update. This app has transformed the way we do business, with real time inventory syncs to amazing customer service...we would be lost without them. HIGHLY RECOMMEND to anyone that needs to share inventory amongst multiple stores.
This app is amazing ... it has completely changed the way I am able to do business as an online boutique owner to have this available to you is a game changer. I would highly recommend this app to any online boutique.
This app is an absolute must for us and it works exactly as promised to keep our inventory synced. The support we received from Oiizes was without a doubt the best we've received from any app developer. Shane went out of his way on multiple occasions to help us during the night to ensure our launch went smoothly. Highly recommended app and company.
Developer reply ·
Love it. Glad we could be of service. Thanks for the excellent review.
It's great to sync 2 stores and copy the inventory across so that it can be tracked but it doesn't yet have the ability to sync orders. The support team are great though and very quick to answer queries and help out with any issues.Looking forward to the next upgrade!
Developer reply ·
Thanks so much for the feedback. We hear you on order syncing and demand for that feature is suddenly amping up so we will do our best to address this need as soon as possible!
Great App. Great Support. 5 Stars. We have been able to set up a sync almost exactly the way we want. We had some unique requirements. But Shane was super-helpful to do it for us. We hope they also support sync for cost field in due course.
Developer reply ·
Thanks so much for the review. We're always glad to help. Please reach out if you need anything else.
Excellent customer service from the guys at SL - Shane was there to support us without flinching. Zane
Developer reply ·
Thanks so much for the kind words. Glad we were able to help. Please reach out if there's anything else we can do to help.
Can I give SIX stars?! These guys have been awesome. Excellent support of numerous "what if" questions. This tool is tying together a Shopify Retail and another Wholesale store. It also is allowing me to sell on other platforms and propagate the sales back to both carts, with ease. I've been going nuts for years trying to keep inventory straight across multiple sites... SyncLogic is doing it without costing $100s per month.
Excellent support from Jason and the team, have thrown them a few curve balls there way and they have caught them all, highly recommend!
THIS APP IS GENIUS, AND SAVES SO MUCH TIME AND STRESS!!!!!
Never Before have i experienced such amazing technical support, thank you Shane!!. I downloaded sync logic as I need to connect both stores inventory. Also I want a system to list directly to my second Shopify site, so all I now need to do is rewrite unique content for the second site listings once it adds them, this will save hours of work each month If you need the same requirements as mine above you will find it hard to beat this app for price, other apps offer similar features but are too expensive and complex. This app is so easy once you have set it up. This is the only app I could find that could do it for a reasonable price. Shane was there on the phone to help me really quickly, even though I am in the UK and he is in Canada. So far the app if working great I simply gave shane my login permissions for both my wholesale and retail sites and he set it all up for me, I just told him what sync rules I wanted and it was easy as pie. The interface is so simple to use. Looking forward to using this longterm Thanks
I actually got this app based on reviews, and it is amazing app. If you have more than one store / if you have stores in different currencies / or you have one physical store and one online store, this app helps to manage your inventory. We have only one warehouse (one stock) which we sell in multiple channels. You can make your main store where you sell the most - 'parent' shop, then other shops will be 'child' shops. 'Parent' shop will sync for you quantities being sold so you dont have to update manually. The developers support is very quick, they try to reply immediately. Shane is very helpful and he suggest thing you can improve, which is so useful!
Talk about a useful app. This keeps an active inventory that makes it so your one site can hold inventory for all of your other stores. Great for sites that have multiple brands but don't want to do multiple stock checks. Really helpful staff as well who seem to be open to ideas of even expanding their app. Looking forward to what this app is working on.
Simple but effective. This team works really well to get back to you quickly and make sure you understand. If you are trying to run multiple Shopify stores and have the same items on other stores this will help you keep an active inventory. So if you have 60 it will say you have 60 on both sites and when someone buys 1 item it will be 59 on both. Simple but amazing. This helped us immensely. We were taking too much time doing inventory checks on multiple sites. Their team made sure we understood how to sync the product and now it has saved us countless hours a month.
This apps works perfectly, i had some questions about this app and sent them a email. i got a reply almost immediately I would defiantly recommend this app to anyone who has two stores and would like to sync inventory between them.
Would be good to have a list of common things it doesn't do. But there is enough things it does do very well to provide plenty of time saving value! The real value is in their support. Extremely fast and helpful! Well done Jason and team.
SyncLogic's customer service is incredible! Their email response time is sometimes only a couple minutes and if we have any issues at all they are on it and get the problem fixed right away! Shane in particular has been a pleasure to work with! Highly recommend!