Uptime – Automated Store Tests
by Jagged Pixel · launched
View in Shopify App Store ↗Reviews (31)
Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel
November 2024 Update: We are still happy customers of Uptime at Bonafide Health! Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix. We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :) Corey Co-Founder @ Uptime
My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!
Great app for keeping track of our shops's downtime / bugs!
Let me start by saying that Corey and the Uptime app have been absolute game-changers for my business at Prime Party. The Uptime app has proven itself to be an invaluable tool for us. There have been countless instances when our sales suddenly dipped, and I'd find myself filled with anxiety, knowing that I'd have to spend an entire day dissecting the website to identify where the funnel was breaking down and then scrambling to seek support to fix it. It was a constant source of stress and disruption to my daily life. It's interesting because my business partner, Paul, once asked if there was an app out there that could monitor our website's performance so we wouldn't have to rely solely on our instincts to diagnose issues. And it got me thinking: what even defines a website working 'properly'? Is 'properly' even good enough? I remember smirking and saying, 'You're looking for a silver bullet, Paul. I highly doubt anything like that exists.' Well, it turns out I was wrong. This app not only exists but has become a lifeline for us. Uptime is that off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business. To make things even better, Corey went the extra mile, taking 30 minutes of his valuable time, 10 of which he introduced us to Uptime and the remaining 20 to delve into the intricacies of my business and understand the challenges we were facing with e-commerce. I wholeheartedly recommend Uptime and the fantastic team behind it. They have delivered on their commitment to have our backs, and I couldn't be more pleased. Corey and Uptime have earned this 5-star review with their dedication to customer satisfaction and the incredible value they've brought to our business. Thanks to them, the days of stress and uncertainty are behind us, and we can confidently focus on the growth and success of Prime Party. Thanks so much for your kind review! I am always happy to help to ensure you folks have peace of mind, and can focus on more important stuff like running your business! - Corey, Co-Founder @ Uptime
Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional. The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way! Thanks so much for the review, and we're happy to hear Uptime is able to give you folks some peace of mind! Corey Co-Founder @ Uptime
This freaking app. What a blessing. I really hate seeing an email from it, but I also love it extremely. Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example. But yeah, every store should get it lol. Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all! I hope Uptime can continue giving you folks some peace of mind :) - Corey, Co-Founder @ Uptime
Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves! My pleasure! So happy to see Uptime was able to help you folks detect issues on your online store :) - Corey, Co-Founder @ Uptime
This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.
If I could give this app 6 stars I would. A great value for the price it lets us know if there is anything that prevents customers from checking out and when Shopify or Apps that our business relies on have issues.
There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!
Uptime gives our leadership team the peace of mind needed to ensure the website customer journey is uninterrupted. The Slack notifications of app/Shopify outages are very convenient and the team is very quick to add new software to the monitoring list. The onboarding process was very easy (Uptime team did all of the setup for us) and the team is extremely accessible.
Love my experience with Uptime. The ability to constantly add new flows to check gives me peace of mind that my website is operating as it should. So glad to hear our app was able to give you some peace of mind!
The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away. While Shopify support insisted that the issue was related to our theme, uptime helped us identify that it was indeed a Shopify error. They gave us the confidence to continue to push Shopify's support team until they came to the same conclusion. Having uptime on our site gives us the peace of mind and confidence needed at all hours of the day. We're so happy to hear Uptime was able to give you some peace of mind during this stressful outage!
They went above and beyond helping me with a Shopify issue that Shopify couldn't even help me with. AMAZING! It was our pleasure – we're always happy to help!
Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend
Uptime is a must have app within your Shopify tech stack if you're serious about ensuring theme and app changes don't break you site, with their automated testing functionality. On-boarding was a breeze, and ongoing support has been great! We've been using Uptime for the past few months - it's extremely easy to setup the automated tests, and the ability to receive alerts as soon as there's an issue with the site, Shopify platform, or 3rd party apps, is invaluable (most of the alerts come through before the app or platform themselves notify us!). We'd pay the money just for the alerts to be honest! I can't recommend this app highly enough.
Uptime has been a great addition to our testing suite! We didn't have any form of automated testing in place and wanted something that would ensure our ecommerce flows (add to carts, checkouts, etc.) were working properly, and give us peace of mind. We regularly collaborate with the Uptime team, who have a deep knowledge of Shopify stores/backend, to identify and set up automated tests for important flows on our store. Setting up flows is super easy and very intuitive to do. So far Uptime has identified quite a few breaks in our functionality, right as they happened and allowed us to quickly fix the issue. When any functionality breaks, Uptime immediately notifies us via email so we can work on a fix as soon as possible and minimize any impact on store revenue or customer experience. With the upcoming holiday/BFCM shopping season, we're excited to set up new flows for all promotional landing/sale pages to ensure that our most important shopping experiences are working properly during what we consider to be the most important shopping season of the year. Finally, using Uptime has saved our team many hours of manual QA with their automated tests, and we use the time saved to focus on new strategic work for our business! I’m super excited for new functionality the Uptime team is working on, and now consider Uptime a crucial testing tool for our stores.
Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool
The team at Uptime are top-notch - incredibly helpful from start to finish, and even after we've been using the app for months. This app addresses a major need for Shopify store monitoring and we are so thankful to have it be our failsafe, especially around major promotional periods like Black Friday / Cyber Monday. We could not recommend this app more!
Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!
Developer reply ·
We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)
Knowing if a domain or Shopify in general is up or down is important. But you want to know what is even more important? - our customer flows. Like from landing on page, to selecting variants, adding to cart and more. Uptime is exceptionally easy and remarkably valuable to us. We were using tools to monitor up and down of base URLS, but had nothing that was adding into his the ability to replicate flows with an easy to use recording tool, and then stacking on-top of this the Shopify status alerts too. There are smart ways to alert our various teams in slack and email of a problem. Knowing, very quickly, if we have broken something is priceless the moment we need it. Super happy with this application. Thanks so much to the team behind it!
Must have app for anyone running paid ads. If you're running paid ads, and the site goes down you're literally burning money. Happened to us twice last and each time we burned several thousand dollars because it took house many hours to realize that shopify was down, so having something like this is an absolute must have
Developer reply ·
Thanks so much for the review! We hope Uptime gives you peace of mind knowing your store is always being monitored for issues!
