CedCommerce Walmart Connector

We paid $275 for a one-year subscription to this app in April 2026. The app never worked — not once. Our Walmart seller account was never successfully connected despite months of attempts by me and my former employee. Every contact with support ended the same way: "give it a day, it will work." It never did. We requested cancellation multiple times and were strung along through ticket after ticket, in July and again in October 2026. When the subscription was finally cancelled in October, the company refused even a pro-rated refund for the unused half of the term — for a service that never functioned at all — citing "company policy." A company that charges $275 for an integration that never connects, ignores repeated cancellation requests, and then keeps your money for the unused term has told you exactly how it does business. We are disputing the charge with our bank. Merchants, save your money. Shopify's own free Marketplace Connect does this job without the $275 lesson.

We tried the Walmart Connector on the Premium plan to move a catalog of about 6,000 SKUs across roughly 50 Walmart categories. It may work for smaller catalogs, but it was not ready for ours. Mapping is the main problem. Key WFS fields like Label Image (required when “Product is or contains a chemical” is Yes) cannot be mapped to a Shopify field or metafield. They only take one manual value per profile. With 300+ SKUs per profile, each with its own label URL, the only workaround is a profile per SKU, which is impossible at scale. Profile conditions also only filter by native Shopify fields, not metafields. Global values, once applied, could not be cleared. For a seller that creates many new items on Walmart, that is a real risk to listing data. Sync was unreliable. Our Shopify product import stayed stuck at 1.72% for two days, which left 264 Walmart items under “Not In App” even though they exist in Shopify with the exact same SKU. We also saw errors across several fields. Support was polite but did not solve the core issues. Features like using the Walmart order number as the Shopify order name are only available as paid custom development. The billing experience was the worst part. We paid $299 for a customization with a 3-day delivery time. One day later, after finding the problems above, we asked them to stop the project. They refused a refund, said the work was already deployed, and replied twice with the same copy-paste message that ignored our points. If you run a large catalog with many categories and need per-SKU attributes for WFS, test thoroughly with your own SKUs before paying for anything extra.

This app is AWFUL. No customer service present to assist with urgent matters. Just redundant answers and incompetent support specialists. I used them since 2020 and nothing has changed. Divy and hos previous team were perfect, but now the software has gone to crap. Highly DO NOT recommend if you have a full operation doing 1M+ in sales per year. Lots of bugs and shortcomings.

Very disappointing experience. I subscribed to this app expecting functional support and guidance on how to properly use the features I’m already paying for. Instead, every interaction with customer support turns into a sales pitch for additional paid services. Rather than assisting with setup, errors, or understanding how the app works, the support team’s primary focus seems to be upselling. Basic help that should come with a subscription is locked behind more payments, which is unacceptable. This has been one of the worst experiences I’ve had with a Shopify app. Support should help users succeed with the product they’re already paying for—not pressure them into buying more. I will be forwarding this experience to Shopify for review. Shopify should be aware that this app uses its customers as sales leads rather than providing proper support for the app itself. Instead of helping subscribers resolve issues or learn the platform, support repeatedly pushes paid services. This is not acceptable for a paid Shopify app and defeats the purpose of having customer support included with a subscription.

Not accurate, we've used them since 2023. Many compliments to them here with a over the top in depth and fluid app integration. However the support on recent upgrades and downgrades have been dogmatic and arduous. They have missed the swing with customer support and did not complete a catalog revamp correctly, at all. As a matter of fact, the entire catalog was destroyed. We had to start all over again so don't let these guys touch your products. Use another app is my suggestion. -Cheers

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Stay Away – This App and Team Ruined Our Business We had a terrible experience with the CedCommerce Walmart integration and their ad management service. We trusted them to handle our Walmart ads for 3 months, and it was one of the worst business decisions we’ve ever made. We lost over $10,000 due to their careless and unprofessional handling. They promised clear revenue and ROAS targets at the start, but didn’t even come close. There was no campaign optimization, no strategy, and they just spent our ad budget without any accountability. We had to constantly chase them for basic reports, which were always late or completely unhelpful. What’s most frustrating is their attitude. The team – Neha, Abdul, and Kushagra – showed zero work ethic. They refused to accept any responsibility for the failure and kept giving excuses that made no sense. All they seemed to care about was getting paid at the end of each month. This app is not only ineffective, it’s dangerous for any serious business. Do not trust CedCommerce with your advertising or your store. Their poor service and lack of professionalism can destroy your growth and drain your budget. We’re extremely disappointed and frustrated. Avoid this app at all costs.

The review below is our real experience with CED and their support. We paid them $700 to create the product listings for us, and they promised a 7-day turnaround. We gave them 28 days and the listings were still not correct. Every time they contacted us and said they were done, the listings had obvious errors that they would have noticed if they bothered to look at them. They promised a refund of the service if they could not complete the task, so we asked for the refund. They apologized and assured us they could fix the problems if we gave them one more week, so we did. Ten days later, the problems still weren't fixed so we again asked for the refund. They continued to try to stall and ask for more time. It has now been 3 more weeks and still no refund. They no longer respond to our emails and have completely ghosted us. We will no longer use their apps or recommend them.

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance. The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay. After contacting support on several occasions with no success we are moving on. While support has quick response it does appear there is NO tech support only customer service.

I've completed initial set ups and uploaded my inventory via CED app. However, none of my products are live at Walmart even after 24 hours. I understand why some products are not published/live (zero quantity, price non-competitive etc) but not why none. When I asked for help via Chat, the the CED agent told me to contact Walmart support, not realizing that contacting Walmart Seller Support is a nightmare. There is no phone number listed under Seller Help and chat option will be available only after you have picked one of the pre-listed categories. For instance, my issue is "errors" with inventory but this is not an option that will lead to chat support. I'm still clueless as to what's it I'm not doing right. Very frustrating! Updated 4/2/24

YOUR COMPANY IS FOS AND A BUNCH OF THIEVES. You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up. I hope your company goes under. WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!

If I could give this app no stars I would. I have spent the last month in chats getting no where. Support is none existent and all they do is put in tickets for which you never hear about again. Not one thing has been resolved. I showed in the app I was getting 60 day free trial but in my shopify it said 12/1 I would be charged. I chatted and was told that what it showed in the app which was 1/1/24 was correct and I wouldn't be charged because they had to send that over and they wouldn't. Well I was charged today. and they will make a ticket. Wow! Those tickets that you never hear about again are just to get you out of chat. The chat support can't actually do anything except make tickets that you never hear from again. This has to be the worst app I've ever tried.

No longer works with Etsy's new API and customer service is non-existent. I am filing a claim now with my credit card company.

what are these covered through this whole time that I've been working with them or the lack of working with them them and misleading me and lying to me and taking my money not doing a job feeding me a chunk keep promising day after day. I am visually impaired, and I'm dependent on them to make sure my dad is accurate and that sloppy, I paid them to optimize my products and they gave me a bunch of junk which really hurt me. It's good thing I didn't put it up into Walmart. It really made me look stupid. They told me that these people no longer work there and it was junk and I was right , but still day after day week after week and month after month I was supposed to get an audit. I didn't get an audit for several months now I went through. I delete that and I was really depended on getting products on to Walmart through the holidays but no we had meetings to keep promise me you're gonna give me another they're gonna do things to help me out and he never did he wanted me to pay more didn't do the work and they want me to pay them again , I just don't know what to do anymore. How can you see in your face and look at you in your eyes and soon as you turn around your not doing your job I'm trying to figure out what the real reason is is it because you're prejudiced because you want to make fun of a disabled because if they think I'm stupid then I'm not gonna realize what they're doing is it where can I be identified , well I've been in business for 12 damn years I have the best in my field. I work hard for my customers I gave it all I got for being a former Marine and I wrote champion blue Devil. They're not gonna stop me you're not gonna tear down my goals and my accomplishments I'm not gonna let it happen .

do not trust him he'll say anything how much be the biggest fool on the planet to believe in the staff and support them in ripping me off for a long time now on my other store I paid them to get my optimization done they gave me junk that was three months ago I was really hurting because I also need to do any task and on my couch from Google where collapsed putting my hoping to Walmart put them in play me a fool. I am visually impaired. It's very difficult. The app is not a complaint song relying independent, and putting my false hope that they're going to lead me to the right direction , but they're not I'm always getting this. Sorry we're sorry I lost has been done. Damage has been done. It saddens me and it really makes me angry. I keep getting emails sorry for the delay I gave them my information for my trademark I should've been put in months ago , they told me they did the application and uploaded the information that I'm getting from another side of the team days later asking me is if they need the information again there's always a breach of communication between the departments. I'm constantly have to babysit them in sports in the second to do their job , they act like children so they must be treated like children

They are a big scam. Do not believe any of the review on this page. This company will literally make you pay for the entire year about $400 and simply run away. They have zero support. I could not get any help for only one issue (pricing padding) and got runaround for three months. I would say stay away. I also lost money because the app did not do pricing correctly. I padded a percentage above our normal price to cover shipping which never worked and got zero help.

This is the worst app I have ever come across, do NOT use it, I upgraded to have them optimize my Walmart listings and I'm in my second month and still no delivery, they keep promising and still nothing, I'm surprised Shopify allows them to stay on here, it is the worst.

All these reviews must be fake. STAY AWAY FROM THEM. They sell you the app with a lie that you can revise and organize your listings on their console. Just after I checked out I was told I cannot do that. Since then I have been asking to cancel the subscription. They wanted me to pay for additional development that they need to do for their app. When I told them this is unethical I was told they mistyped their message. They say they have 24/7 support but I got messages like "It is midnight here. It is a holiday here" It has been a month they didn't resolve my problem. They keep asking for the same data over and over again with the promise to resolve my issue in 2-3 days. I asked for a full refund since I couldn't use the app at all. Additionally, they broke my correct listings and now I have to pay again for the feed. They do their best not to issue a refund. I will open a claim by calling my bank and another claim on Shopify. They do their best to rip you off.

Last update: I migrated my Walmart account to the "shipping templates" feature, as requested by Walmart, and it broke. Value shipping, which was removed before, was added back in. I tried fixing it. I emailed the company. They ignored it. I emailed again. No answer. I opened an official work ticket. Nothing happened for days. I cancelled my account and am using a cheaper app that does what they say. I doesn't help that they are headquartered halfway around the world and they are working their day hours, not our day hours, so I don't get a response, if any, until 12 hours later. Update: They company increased the limit and gave me 30 days. I have enough sales from Wal-Mart to justify the cost for the past month. I can't give them five stars because the cost is high for what it is (shopify monthly cost alone is barely more than this app), and it isn't perfect. It does what it says and I can't complain about competency. Old: Only allowed uploading of 30 SKUs for a week trial. Either give me a free subscription with limited SKUs or give me a week trial with unlimited SKUs. Hamstringing me both ways is somehow supposed to prove your concept? The idea is that you let me set my stuff with your system and see how successful it is and if it's successful, I continue to pay. That's the plan, right? How successful do you think I'm going to be with only 6 days and 30 SKUs? I just went around you and installed the Wal-mart app directly. It's not as efficient, but at least all of my SKUs can get online. And a $50/m app to make the free one more efficient isn't going to cut it. The Amazon app is free and it works pretty well. In fact, all the marketplace apps work pretty well for $0.

We thought it was a good app, but result that this is bot a fully developed app, it should be in stage "Beta" without any cost, it is a pain in the ..... imagine, everything has to be manually done by their team, which only response what they want and since they are located far away from USA, it is hard to chat with them. This platform doesn't work at all! i would never recommend it; besides, they charged me full year and they are making very hart to receive my refund.... we had products out of sock that presents salesss, that is how bad this app works... shopify should take them out of the app store

Downloaded the app as the app listing mentioned the following: [Free plan available. 7-day free trial. Additional charges may apply.] HOWEVER, there is NO FREE PLAN - just a 7-day free trial, which is different than a "free plan available." Please update your listing to reflect accurate information.

Horrible APP, I was going to use this for walmart integration only and now the are requiring us to use all other integrations? The woman Nidhi Rajput even tried to say walmart required it, total farce!!!! What , even had a horrible conversation via facebook.the APP clearly states for walmart and now they want our Amazon and Etsy? ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: ....

This app is not working for us. Half of our listing are not posting on line also inventory not updating. and customer service can not solve those problems. meanwhile we are loosing a lot of business. Most variation are not completely listed.

Unless you are VERY experienced with product feeds and associated issues, this is not for you. When our feeds actually published, the mapping was a mess and nearly all lines items would have had to be manually entered on the Walmart site, had we not pulled the plug after testing a few products. Also, once published, we were unable to make any changes. Just an awful experience all around.

I was trying to get this setup and working through the chat at first, I have been on Walmart and am still on Walmart and my Consumer ID and Private Key that were coming from Walmart kept showing up as invalid. So went to a phone call. They are from outside the US and the call was very choppy, along with the language barrier made it very difficult to accomplish anything. So long story short, I am going to try and find another integration partner. This one as far as I can tell may be good once you set up, but the setup process is so onerous that I wasted almost a day trying to get it done.

DO NOT USE IF YOU ARE A CALIFORNIA SELLER There are currently issues with the way Walmart.com handles sales tax for California sellers, which this app (and their support team) will not be able to assist you with. In general, when working with Walmart Marketplace, it's a good idea to work with one of their Channel Partners to ensure things go smoothly. While CED Commerice is one of those partners, their relationship with Walmart is apparently very weak and/or they have no sense of urgency. (Walmart doesn't really seem to give them the time of day, which means any issues you have that you may want your channel partner to help with, don't actually get addressed.) Also, other people's comments about set-up are true: Getting started is ROUGH. You will need to devote many hours over several weeks to get things going. (This is, in part, because their support is very slow, in a time zone a world away, and not everyone is entirely competant. Your mileage may vary.) We're definitely not thrilled and have switched to a different Walmart app that has been going much better. (You get what you pay for, it would seem.)

This is by the far the WORST APP on the Shopify App Store. Majority of the syncing does not work, the pricing always gets messed up. Yan can go and fix it a million times and it still won't work. You contact their customer support, they tell you that they are going to reach out to Walmart and get back to you, yet you never hear back. They are not problem solvers. Also, since your prices never update, half your variations become unpublished, leading to a tremendous loss of sales. I have been fighting them to get a refund because $360 for an app that does not work 100% is quite insane, yet they keep saying give us a day to fix it for the past 10 days and nothing has changed. I have had to file complaints with Shopify and requested they help in getting a refund for this awful app Literally a disaster of an app, and I would stay far away if I were any of you.

We had a lot of issues with this app. Our products would not load correctly, which caused us a lot of business.

We used this app for 7 months and it was nothing but problems the entire time. We contacted the company before we started using the app to make sure it was the right fit for us and asked them a couple times if certain customizations could be made and they told us yes, it would be no problem. So we made the decision to buy the app. After we configuered the app we asked them if they could please make the customizations that we had asked about before we purchased and thier customer service people all of a sudden didnt seem to understand what we were asking them about. They barely seemed trained on even the basic functionality of the app!! They said they would have to look into it and have the customizations made for us. This never happened, they did not do anything they said they would do. This made us feel like they were just telling us anything we wanted to hear to get us to buy the app. From the very first day we started pushing our items through to Walmart, we started experiencing problems. Hundreds of listings were going up with the wrong pictures, the wrong titles, the wrong descriptions, the wrong prices. It was a huge mess. We contacted their customer support immediately and they said they would look into it. They were not able to fix the issue and instead told us that it was something we were doing wrong, which it wasn't. This company is in India and so they are in the opposite time zone and are not available to help you for about half of the US work day. So when we needed their help the most, no one was there to help. They would get back to us via email when they got into their office which didnt do much to help us on the other side of the world needing help in real time! When our staff got too technical in terminology it was clear they did not really understand what we were asking or what the issues were. They did try to help but the problems that we were experiencing were never fixed after multiple attempts. We eventually started to just try to have our own staff fix the problems which cost us thousands of dollars in extra expenses to try to clean up the mess this app caused us. We would have been far better off never getting the app and just having our staff load products directly through the Walmart back end via excel feed. Most of the products that made it through had the errors mentioned but the bulk of products we tried to push through would not even go through!! They would remain in unpublished status in Walmart and would not ever go live! In addition to the previously mentioned problems with the listings, this app pushes the orders that come in through Shopify, so each order will have a Shopify order number and not an order from the Walmart marketplace which is very confusing and makes it impossible for staff members to search for. After months of trying our best to work with this app and the customer service people, we simply gave up and wanted to stop using it. When we chatted them and asked how to cancel our subscription they just kept asking "what is your issue? We will fix it for you." We kept saying, thank you but we have already had you try to fix the issues and you were not able to so we would just like to cancel. And like a broken record, they just kept asking the same question, "what are your issues, why do you want to cancel?" It was literally so ridiculous, it probably went on for 20 minutes, like this before they even acknowledged what we had asked! After we deleted the app, we left a shorter version of this review just to give other people and honest review of our experience using the app. Then, not even an hour after leaving the review, we got a phone call from this company, direct from India, from an angry Ced Commerce staff member who kept syaing, "you left us a bad review! Please tell me your issues and we will fix them. Now please remove the bad review." We again had to go through the broken record routine with this company, only this time on the phone! We explained again that your company was not able to fix the issues we were having and we just dont want to use the app anymore. It went back and forth like this for a few minutes and the Ced Commerce staff member got even more pushy with us telling us to take down the review. He began saying, "we are going to fix your issues right now, Take down the review" We had to tell him, we have thousands of products and there is no way you are going to be able to fix them all right now and he said "yes we will, we will fix them now. Now will you take down the review!?" It was unlike anything we as a company have ever experienced from another company. They literally called us and were trying to bully us into removing the review! The next morning, a less agressive ced commerce staff member called us again to try to do the same thing! Then they emailed us an extremely unprofessional and harrassing email. We were so shocked by what they said to us in their email, that we were compelled to edit this review and add a more detailed version (what you are reading now) of what we have experienced with this app and from this company. The following have been copied and pasted directly from the email that we received from Ced Commerce after posting our original shorter version of this review: - - - "...the reviews you have shared our totally baseless and you have breached the agreement policy of ours..." "We love our product as much as we love our customers but it's Really strange to find people like you in this modern world where they try to use technology for their own benefits and go beyond limits to defame others integrity without any pieces of evidence against the same. You don't want to use our app perfectly fine. But before telling the world about the same it was our right to know what issues you are facing which you did'nt bother sharing with us even after the support staff almost begging you to tell the issue. All the events that have led up to these mails are a clear reflection of work ethics you have been practicing in your business." - - - We used ced commerce for months and we shared our issues with Ced Commerce many times, and in the end, they were not able to fix ANY of the issues for us and that is why we stopped using the app. We then left an honest review about their product and the above is part of how they responded to us. We wanted very much for Ced Commerce to work for us and for the $299 we spent on this app to be money well spent but unfortunately that is not our experience. This app failed us in every possible way and it was good money down the drain. Their customer service was some of the worst we have experienced but the worst part by far was how they treated us after we decided to stop using their product, they were rude, unprofessional and harrassed us with phone calls and emails trying to pressure us to remove this review. Unfortunately, we cannot in good conscience recommend Ced Commerce to anyone.

Terrible company. They lied to get my company as a customer, promising a seamless integration between Walmart, Shopify, and Amazon fulfillment. We repeatedly told the support team that express and overnight shipping was not working. We notified the support team 4 times. Every time they confirmed that the issue was fixed, even though it wasn't. As everyone else has commented (the real reviews): this company is a scam and the support team are liars. The software doesn't work as advertised, and the support sucks. Avoid at all costs.