Insane Labz
United States
Reviews (9)
Love being able to customize our documents to meet the needs of our team and our customers. ALWAYS receive fast and excellent support.
Section Store is a great tool for helping refine your site. We've been online for over a decade, but we're finding ways to improve our product pages and better inform our customers with Section Store. Pay attention to the description and test the demos to make sure what you're getting is going to meet your needs. I've purchased a couple before I learned that - but, realistically, I've spent less on sections that ended up not working out for me than I would have spent on sections that did (in other words - the ones that I do use have been a great value add for the money and I don't mind having contributed a bit extra when it's because I didn't pay enough attention...lol). Great customer support, as well!
Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive. Customer service has always been helpful and responsilve. The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.
Developer reply ·
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
So far, this product is the best solution we've found for offering shipping protection to our customers. Navidium has some placement issues that didn't work for our business and Route's service (both to our business and to our customers) has degraded over the past 6 months or so.
There are thousands of apps available that promise to improve the customer experience by offering this bell, or that whistle. While many actually do what they say - Route is the only app we use that has been equally beneficial to the customer and the brand owner. It was incredibly easy to install, well supported and costs us exactly zero dollars per month. Route has improved our customer experience by making it easy for customers to obtain replacement shipments for products that are lost, damaged or stolen. At the same time, we've reduced our customer interactions for these events and cut our connected losses by a whopping 100%. (Let that sink in.) If you sell and ship products online, Route should be among the first updates that you make to your store - your customers and your bottom line will thank you.
Developer reply ·
Hi there, Thank you so much for such wonderful feedback! We are so thrilled to hear that both you and your customers have enjoyed working with us. That is exactly what we strive for! It sounds like things are going splendidly but should you ever need additional support or assistance, please don’t hesitate to reach out at https://help.route.com/hc/en-us. We are here to ensure you continue to love your partnership with us! Happily, Holly, Customer Support
Five stars for cost, ease of use and customer service/technical support. If you would like a comprehensive and intuitive solution to automating reviews - Stamped.io is it!
So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!
We wanted to maintain similar functionality to our previous site on another platform and Best Custom Product Options did that better than any other offering. Tech support and customer service have been awesome!
