Bepapaia
Spain
Reviews (9)
I had a great experience with this app and especially with the support I received. Sulejman has been incredibly kind and helpful throughout the whole process. He not only assisted me with installing the app, but also took the time to help customize it to fit my needs perfectly. In my case, I run a B2B eCommerce store with customers across Europe, many of whom have valid EU VAT numbers and should not be charged VAT. Shopify is mainly built for B2C, so handling VAT exemptions for B2B customers isn’t straightforward out of the box. Sulejman guided me through the setup and helped tailor everything so that VAT is correctly handled for business customers. He also helped improve the appearance of the VAT input block, making it look clean and well integrated with my store design. His explanations were clear, patient, and very professional, which made a complex setup much easier to manage. It’s rare to find this level of support and dedication. Highly recommend both the app and the amazing support behind it!
I installed the Sami app and I’m very happy so far. The assistance was fast and extremely helpful, making the setup process smooth and easy. It works perfectly in 4 languages, even though my theme is highly customized. Everything integrated without any issues, and the support team was quick and professional. A great experience overall!
I haven’t had the chance to fully test the app properly, but I wanted to highlight how great the support team has been so far. They’ve been quick to respond, very helpful, and always attentive. I had a few issues during the setup, and they guided me through everything with patience and professionalism. Special thanks to Hazel for the excellent support!
Developer reply ·
Hello Bepapaia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!
The support I received was absolutely amazing! They responded quickly and took the time to thoroughly address my issue. Their professionalism, patience, and kindness truly stood out, making the entire experience seamless. I couldn't be more grateful for their help!
Developer reply ·
Now that’s what we love to hear! 🙌 Quick, thorough, and kind support is exactly what we aim for, and we’re so glad we could make your experience seamless. Your gratitude means the world to us — if you ever need anything else, we’re just a message away!
From the moment I installed the application, Jena Nguyen and the developer Nguyen Van Ninh helped me a lot, answering my questions and quickly finding solutions to my needs. It is a team that stands out, not only for its efficiency and professionalism, but also for its friendly and cheerful treatment at all times. The application is very intuitive and works correctly. Totally recommended! Thank you Jena and Nguyen!!!
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!
Very useful application. I highly recommend it if you have a wholesale store. Very good technical support and assistance.
Muy buena atención al cliente. Me han ayudado mucho en todo momento. Excelente aplicación, muy útil para mayoristas. Fácil de instalar y cómoda de usar.
Una atención excelente. Los técnicos me ayudaron en todo para poder poner en marcha mi web con esta aplicación. Impecable atención al cliente.
