Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
Reviews (11)
Professional service with passion and dedication, Joyce helped us. This team just trying their best to make our life easier. With their extra help, I can check back the event report on Ads Manager to review the performance of our ads, will keep an eye on and monitor how it goes.
Developer reply ·
We’re so happy to hear you had a great experience with the Omega Facebook Multi Pixel app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and Let’s boom your sales MASSIVELY 🚀🚀🚀 with Omega Facebook Multi Pixel!
The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.
Developer reply ·
Hi Keychron Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Best support ever. Very quick response, and solve the problem. This is the best app support experience in the Shopify app store. One more thing, Yongyi is the best, very helpful!
Great app that works as advertised, great price, plus helpful, professional service with the prompt response. After using their service for more than a year, we reach out for an issue show on Ahrefs, and Rado gave a solution at godspeed that helps. Great attitude and they have a solid knowledge base on the SEO part.
Intuitive app with serious customer service. We requested a function a while before, their CS team really follow up on this and let us know when their team updates the app setting.
Developer reply ·
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with our support. Regards, Invoice Falcon
Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.
Developer reply ·
Thank you for your review. We'll do our best to earn that fifth star! - Darren F.
This APP has a great service team, very helpful. They always help us to solve the problem and also help us to redesign the layout and look for the website. Compared with other upsell apps, they did a way better job.
Developer reply ·
Hello to our friends from Keychron Thank you for this high praise! We are happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the In Cart Upsell Support Team
Its a great app that help with our referral program, and I have to say their customer service is good, usually, I will get a reply in 24 hrs except for holiday ofc. But I may suggest making the FAQ more comprehensive, for some questions, I will need to ask them directly by email, but if I can find a solution by searching a keyword, it won't be much hassle for their team.
Developer reply ·
Thanks for the review and the feedback! We are constantly working our on documentation so it's great to know someone is looking at it;) Don't hesitate to reach out if we can be helpful in any way!
I have tried a couple of tag applications. This is the one end up using. Pros: 1. easy to use (not the easiest out there, but it's quite easy to figure out) 2. the most powerful. This is the main reason I end up using it. For me, I have a lot of orders already in my store, and I want to do a lot of tags for both the orders and customers. But this is the only application that can get it done. The other ones, just don't have the ability to process all that much data. Or they can process, but it's off the menu and requires extra money. For example, one application asking me to pay extra 2USD for every 1000 tags so he will release the power from his server to get it done. But this application can get it done without any extra cost. 3. fast reply time Cons: 1. the UI is not the best, you can feel that they don't have a designer behind this team.
There is a problem at the beginning when I install the judge.me widget on pagefly, the review widget appeared on the bottom and also on top. With the help from Judge.me team, they fixed this issue with their efforts, all i have to do is wait them at the same time. I appreciate the patience and helpful attitude.
Can't comment if this is the best page builder cus I haven't use all of them on the market, however, their customer service make me willing to stay with them.