Trand Nova
United Kingdom
Reviews (24)
They’ve helped me every time with everything I needed; I love this app!!!
The support was very fast, I got my problem solved quickly!
Support helped me to solve my problem with WhatsApp chat , I did not know how and where to add my number , after all it was very simple,but without idications I couldn't make it
Developer reply ·
Hi Trand Nova, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
I contacted support about managing old reviews and adjusting my review widgets. The agent was incredibly helpful! They explained everything clearly and then went ahead and fixed my widgets so they fit perfectly centered and boxed at 1200px on my site. It looks great now. Amazing customer service!
I’ve tried a few sales notification apps, but Dakaas is by far the easiest to style. I love that I can customize the border radius and use gradient backgrounds to match my brand perfectly. The Z-index and position settings also ensure it doesn't overlap with my chat widgets. 5 stars!
Helpful Support, Testing the Features Mehak from the SEOLab support team was very responsive and helpful in getting me set up with the Enterprise plan for my 1,400+ product store. The activation process was quick and straightforward. I appreciate the comprehensive feature set including AI credits, bulk editing tools, and technical SEO features like structured data and lazy loading. The interface seems well-organized for managing SEO at scale. I'm currently testing the app to see how it performs with my catalog size and will update this review once I've had time to evaluate the actual SEO improvements and results. So far, the customer service experience has been positive. Special thanks to Mehak for the patient support during setup.
I had an issue with the cookie consent icon displaying too large on my storefront, which didn't fit my minimalist brand aesthetic. I reached out to Consentik support and they were incredibly responsive—they fixed the sizing issue within minutes by adjusting it to 50px, which looks perfect now. The support team was patient, professional, and even offered to make further adjustments if needed. They clearly care about getting the implementation right for each store.
Developer reply ·
Thank you so much for sharing such a detailed experience! 😊🌟 We’re really happy to hear the issue with the cookie consent icon was resolved quickly and that the new sizing fits your minimalist brand perfectly. It’s great to know our team could respond promptly and make the exact adjustment you needed 💙 Your kind words about the patience and professionalism of the support team truly mean a lot to us. We always aim to make sure every store gets the right setup. Thanks again for choosing Consentik GDPR Cookie Banner. We’re always here if you need any further customization or support! 🙌🚀
Developer reply ·
Hello, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Support Team
-1 I have actually talked with customer service before leave the platform and all they did was to make me feel secure I won’t be charged after cancellation free trial and they actually charged me,luckily that I didn’t had funds on the card,I need to stress myself fixing their direct debit stuff. Totally scammers,tell something and do something else.
Developer reply ·
Hi "Trand Nova", We apologize for any confusion regarding your subscription. Our records show that your cancellation request has been processed, and there was no charge. Our Voice of the Customer Manager also reached out personally to make sure everything was resolved, but it seems we haven’t received a reply yet. If anything is still unclear or if you need further assistance, we’re here and ready to help. Your satisfaction matters to us. The AutoDS Team