HEALiX Infrared

Great team, great onboarding, and so far a great product. Don't have any complaints and would recommend.

Works great, and customer service has been on point also!

Being there aren't many reviews at this point, I would like to take a minute to give an extended review for anyone considering partnering with UpStack. We have been using the software for 2 months now, and we also have extended experience with other options out there. This is the best experience and the steadiest results I have seen across any other software we have worked with. My review comes with comparisons to Triple Whale, Cometly, Bily.ai and MaximX (formerly OptimizeX). Firstly, just working off of objective, quantitative results, we have finally been able to get back on track while leveraging UpStack. The software has helped us reach out highest scale to date, and played an intricate role in creating our best net margins while simultaneously achieving highest revenues yet. Additionally, we have confidence in the side server data being sent back to platforms not only because we are seeing data align with all our dashboards, but campaigns are optimizing better and better as time goes by. Clearly, our data is being successfully sent back to platforms so it can be utilized and our investment in paid advertisement is fully leveraged. This has not been the case with other partners we used in the past. Previous options were inconsistent, lengthy with launching, would take a while for data to reflect properly, if ever. With other partners, we frequently found ourselves going back and forth with customer service to work out bugs that never quite were worked out in the end. We were good with OptimizeX for a while, but at a certain point the software just stopped working. From there, we hopped around to multiple options without being able to find reliable results. For the record, Cometly was the worst experience of all of them. We always received excuses as to why things weren't matching up, or just being told it was accurate, when we could tell by our other forms of data collection it clearly wasn't. Upstack excelled in this realm also... We did have a small discrepancy at launch, but customer service was awesome. Hopped on a screenshare, was knowledgeable, quickly found solutions, and after a single session we were off to the races. You can trust the data in native dashboards in all platforms, and we are able to leverage automated rules again in Facebook. Just great stuff all around. We're happy that we don't have to constantly worry about our tracking any longer. Bottom line: Stop searching and hop on with UpStack. You won't be disappointed

PERFECT. This is simple, straight forward, and invaluable for our business. Able to leverage these bundles for post sale and pre sale upsells without any issues with our 3PL. Couldn't have lined up better. Also, great customer service. very quick to respond.

The app itself is clearly still evolving, but I'll give it 5 stars all day long because customer service has been awesome. While it might be hard to navigate the software at times, customer service has been willing to virtually hold my hand and solve every single inquiry and issue I've struggled with.

Been using Gempages for over a year now... It's all you could want from a drag and drop webpage design program. Honestly, my favorite part (which was not my favorite to start) is customer service. It used to be very difficult to get customer service to help, now though, the replies are prompt and with good instruction on how to resolve any issues we might have when working on projects. On top of that, its user friendly. I was self taught and feeling fluent after just a couple weeks. Highly recommended.

Have only gone through the setup process, but they make it very easy step by step. Excited to move forward and really test out the software. UPDATE: Actually, since my initial setup, I have not had the best experience. Our tracking was not working correctly upon installing your software. We have reached out to support, but it has been slow and less than responsive. Not to mention, they decided to leave for the weekend without any sort of solution for us, a brand new customer. Honestly, if we weren't so busy over the course of the weekend, we probably would have installed a new software and gone with a competitor. However, we have other priorities which have popped up in the last 48 hours. It seems by default we will wait the weekend out and give the team another day or so to resolve the issue. But its been slow and not really the best customer service thus far. UPDATE NUMBER 2: Finally got a solution. After updating my review, I promptly received more attention. I did quickly research competitors, and decided to give UpPromote another chance because it was so consistently promoted and recommended. Customer service was able to find a solution that did not require me to be awake in the middle of the night to speak with them, or downloading additional apps to find a solution... the original options given to me. It took some communication, but eventually we got it straightened out. Excited to see what the platform can offer now!