Proviews ‑ Product Reviews Q&A
by Simprosys InfoMedia · launched
View in Shopify App Store ↗Reviews (104)
I used the old Q & A app from this company and was really happy with it. However, they are retiring it so I have added this new version. I did not want the reviews element and Ajit kindly removed that section and made colour changes to the Q & A so it blended better with my theme. The support has been prompt and helpful and for what I need my plan is free, so thank you making this available to smaller businesses at no charge. My only gripe is it is a shame the app is not as customisable as the old one hence the four stars.
Fast and efficient customer service when requesting change/fixes to our site - thank you.
Have been a loyal customer for years. Was a little hesitant with this new app but it's really awesome. The team were very helpful in transferring my data. Ajit especially was brilliant!
Stay Away From This App!! Reviews Published Without Approval Proviews has become a serious risk for Shopify merchants. Their new AI moderation system can publish reviews on your own storefront without prior approval from the website owner, leaving merchants to chase support after unwanted content is already live. Their off topic review AI moderation is also a joke, with the system failing to properly separate product reviews from delivery issues, personal taste opinions, or other matters outside the merchant’s direct control. Do not let them hide behind Google. Google Product Ratings may apply inside Google’s ecosystem, but that does not require Proviews to automatically publish reviews on a merchant’s own website. Other apps can manage Google compliant feeds while still allowing manual approval for website display. Any review app that removes merchant approval over website publication is not fit for purpose. In the end, Proviews’ system publishes reviews on your website at its own discretion, without explicit permission from the website owner.
The support from the staff here is second to none. Ajit was very helpful and he provided some of the best support that we have ever come across for Shopify apps.
This app is brilliant. So functional, does exactly what we need and the customer service is brilliant. If we have ever had any issues they have been so responsive and helpful. Worth every cent.
I have been a Simprosys customer first and then also added their Reviews app Proviews to my setup. Genuinely so happy! Their support is outstanding and in no comparison to any other big reviews apps. Keep up the good work!
So far so good. The app was easy to install and setup. I was specifically looking for a review app that would push reviews to FB and IG. Haven't had any reviews yet since installing the store so I will update this review when that happens. I'm also waiting on a couple of answers to questions from support and will also update this review if they're not responsive.
Great support through the whole integration from stamped.io to proviews. Ajit was very helpful with all queries. Proviews seems great, looks good and a fraction of the price of competitors. +++++
The app works great, and the customer support is fantastic. Easy to import reviews, as well as collect reviews.
Great app. Milan go above and beyond to sort all my issues.
I haven't been using the app for long, this review is more for the customer service. I had some issues with an import, which I couldn't resolve. The support was very good and the problem was fixed in a single session. The app itself is easy to use and has a wealth of features. I also use the Google Shopping Feed app, so keeping with Simprosys products seems like a good idea as the interfaces are similar.
Lack of support over the weekend Dear Merchant, Thank you for sharing your experience! We're happy to hear you find our product easy to use and appreciate our support team. Your feedback helps us improve and add better features. We understand the need for Amazon and eBay review importing. While this feature isn’t available yet, we do offer other platform import options. As a workaround, you can import Amazon and eBay reviews using our default import template by adding the required data. We appreciate your support and are considering this feature for future updates. Let us know if you have any questions—we’re happy to help! Best Regards, Proviews Support Team
** Brilliant ** Found it very easy to set up and have been getting a good rate of reviews. I've had to seek help a couple of times and have always got a quick and clear response. Well Done Proviews
Great app, reasonable price and Ajit was an amazing customer support agent
I cannot express how impressed I am with Proviews! This app has truly transformed my Shopify store. The seamless integration process took minutes, and I was immediately able to start collecting genuine customer reviews. The customizable review request emails are a game-changer, significantly increasing my review response rate. The option for customers to include photos with their reviews adds a personal touch and authenticity to my product pages. It's a fantastic feature that sets Proviews apart. The customer support is exceptional - responsive and knowledgeable. Any queries were addressed promptly, showcasing their commitment to customer satisfaction. In summary, Proviews is a must-have for any Shopify store owner. It's user-friendly, customizable, and the analytics are invaluable. This app has not only enhanced my customer feedback strategy but has significantly boosted my sales. Highly recommended!
Product tracks comments, questions and answers, sends out request for reviews. It is good and is worth adding to your site. We have used this on my site and I am happy with it. Thank you for taking care of my customer issue. It was quick and painless.. I am very happy with your product and service
I have only just installed the app and I have to say that I was impressed and very pleased with the simplicity of the installation. Time will tell if it works on my store and if it does I will be adding this app into my portfolio.
Best All-in-One Review App No need for long words—this app is simple, affordable, and powerful. Currently the cheapest option with all the features you need. The customer support is top-notch, fast, and helpful. It’s a complete solution for managing product reviews in one place. Highly recommended!
Using this service has been a pleasure. I'm particularly impressed with the technical support – their response time for issues like script errors is incredibly fast and effective. Furthermore, the app is competitively priced against others in the market. When you factor in the comprehensive features and the top-notch support, the value is exceptional. Definitely earns a high rating from me!
Excellent app and the support was first rate. Support was very quick and effective. excellent all round
We are very satisfied with both the app and the excellent customer support provided by the company. Keep it up !
I've been in eCommerce for over a decade, and Milan from Proviews went above and beyond. He resolved my integration issue himself instead of passing it off to support, unlike others like Yotpo. Proviews is truly underrated, and their exceptional service deserves recognition. Highly recommend!
So far so good. Issues fixed quickly, communication very good. App is quite big, but quite easy to navigate around, having questions and answered for your products is a good tool. Thanks Milan for sorting my issues.
Support Team is amazing. Great Experience and got a resolution very fast. Highly Recommended!!
This is by far the best app service provider I have encountered. Their product is only $5 per month, and I have reached out to them countless times to request changes to the plugin's appearance. Each time, Milan responded promptly and made the changes quickly. Our communication reached 55 emails, and their service is truly impeccable.
very good app, specially for your google shopping reviews feed, support is amazing.
As always, the Simprosys team is nothing short of amazing! Meet from their team has blown me away with amazing customer service, and help every time we had a question. I can tell you that your safe trusting your business with any Simprosys app or offering. I enjoy putting my money in good honest peoples pockets, and all of the staff at Simprosys will always be there to help you and impress you with their amazing response times and customer service.
What truly sets Proviews apart is its customer support. The team is not only responsive but also exceedingly knowledgeable. Every query I had was addressed promptly and effectively, reflecting their commitment to customer satisfaction. Additionally, their support was instrumental in resolving issues related to integrating past reviews and formatting errors into the Google Merchant Center, ensuring a smooth transition and continued operational excellence. Another standout feature is the app's compliance with ADA (Americans with Disabilities Act) standards, making it accessible to a broader audience. This attention to inclusivity is a significant advantage and demonstrates the app’s dedication to serving all users equitably. Proviews is not just another review app; it’s a comprehensive solution that enhances customer interaction and directly contributes to increased sales through better feedback and improved trust. The analytics provided are invaluable, giving insights that help tailor my approach to meet customer needs better.
Great app to use, it is user friendly and their team is very supportive.
La aplicación cumple su función a la perfección y el servicio de atención al clientes es de 5 estrellas. Atentos y dispuestos a solucionar todas mis inquietudes. Muy recomendable!
Outstanding customer service. Milan consistently provides assistance and proactively offers solutions or modifications. Her responsiveness is exceptional. Thanks Milan!
I love this app and their other apps. Has been a blessing and if i ever need help they are there to help me. Also help when i have issues with any code that is there, they will help. Love that we are finally receiving reviews.
I had hope for this app when my last review app which I've used for years started getting glitchy. I can live with errors and getting help here and there, but during the 15-day trial, the entire dashboard and all my reviews disappeared and was replaced by an odd Proviews Q&A that looked like a backend interface. Their support did request for access to fix the problem at the end of the day but after 15 days, this will become a paid monthly app and for an error this big, it was hard to be confident in committing to this app for years to come. I don't really want to keep checking on an app to see if its working fine.
Developer reply ·
Dear Merchant, We are sorry to hear that you had a bad experience with our Proviews ‑ Product Reviews Q&A App. We value your business and your feedback. The issue that you faced with the dashboard and the reviews occurred as we were updating an app. We chose bad timing for making the changes and we apologize for that. It was resolved within a few minutes and did not affect the app's functionality or performance. Also, we assure you that going forward all our merchants will be notified in advance of any such scheduled maintenance or updates. We have also requested access to your store to check and resolve the problem, but we noticed that you had uninstalled the app. We are sorry to lose you and hope you can give us another chance to serve you. As a gesture of goodwill, we can offer you a dedicated manager to monitor your store. We can extend your free trial if you're planning to come back. This way, you can test our app thoroughly and make an informed decision. Please also note that our app keeps any store’s configuration and reviews for 30 days after uninstallation. So anyone can easily reinstall and use our app again. Thank you for showing interest in our app and for sharing your experience with us. We will take this as a valuable insight and will be more careful in the future. Sincerely, Meet Adhia Product Lead - Proviews - Product Reviews Q&A app.
After some issues, support helped me out and were very understanding. Very good reviews app.
Excellent application, easy to install and available in several languages. The support team is always available and ready to help.
I think this app is perfect for anyone who wants to show the products reviews, collect reviews, interact via question answer as well as show the questions and answer. I'm really happy to tell you about this great app. The team who run it are very knowledgeable, super helpful, and always there when I have questions. They make me feel important as a prime merchant. Highly recommended!!
Excellent app. Does exactly what is says, perfectly. Fantastic support from Milan and the team too. Highly recommend this. A++++
I have been using Proviews for about a month and the integration has been seamless! The UI and features are far above other apps. When I had questions the team at Proviews provided excellent customer service, helping to resolve several challenges we had. Every communication has been polite, fast, and they are always eager to help. We're so happy that we chose this app!
Excellent app and customer service! They are so responsive to fix any issues I 've had. so happy that my customers can now submit their reviews with images and videos attached. Definitely recommend them!
Easy to setup & navigate. A good developer team which is quick to help / guide through the process. Was recommended this app by a friend and it does the job well!
Great customer support. The team helped me migrate our reviews. And having google shopping reviews also helped. Thanks Meet for the time.
I am thrilled to share my experience with this exceptional app. The service and support provided by this platform are truly outstanding. Whenever I've had a question or needed assistance, their team has been incredibly responsive and helpful, ensuring that I feel valued as a user. One of the most remarkable aspects of using this app is the consistent reliability it offers. I have never encountered any downtime during my time using it, which is a rarity in the digital landscape. In particular, I find this app to be an ideal choice for anyone seeking to write product reviews or engage in Q&A sessions
Great app. Much better than the Shopify reviews app. Excellent support from their team too. Highly recommend this
Thank you to Proviews team for helping me sign up for this app. His excellent customer service truly made my day, and I had confidence that I use this app to improve my store. This is a really good app with complete bucket and the app interface is very easy to understand. This app is highly recommended. support is very quick for sure... recommended if you are looking for rate review app.
It is a great app. Whenever we have a problem, the staff adjusts the app to fit our needs.I can confidently recommend this application.
Super schneller und exakter Support, einfach wie ich es mir wünsche! Problem wurde sofort gelöst. Kann ich nur empfehlen
An overall excellent experience with this app. The Proviews app is both easy to use and install, with plenty of customisation available and documentation that helps you. If however you are in need of help, either small or large, the Simprosys team are incredibly responsive and go the extra mile to understand your issue and provide a solution. One of the best things about the Simprosys support is that they will always explain the situation and any steps that have been taken so that you fully understand, which helps you as a store owner to self serve in the future. I would highly recommend this app to store owners who wish to add product and site reviews. It's cost effective, easy to manage and provides all of the benefits of more expensive alternatives.
So happy with this product and above all with their service!! Thank you so much Simprosys- keep up the great work!!
Perfect review app and the customer service is excellent and timely. The price is much better than the others, too! Just get it!
Fantastic support! App works great. Highly recommended. Good pricing options. Thank you for your commitment to your clients.
The support team is very helpful and responsive. It will be much better if it can trigger the shopify flow. Hope you guys will work on that!
First of all, I would like to thank support team of Proviews who have resolved my problems very efficiently, they are simply amazing. Proviews have all the features available to automate review collection process. Moreover, I would like to add is that the app is very easy to use and the features you get at this price are awesome. Highly recommended!!!
Firstly, the customer service for this app is exceptional. Professional and fast. Any issues, they're on it straight away. Secondly, feature packed and so easy to use. Very happy with this app :)
The app itself is clearly still evolving, but I'll give it 5 stars all day long because customer service has been awesome. While it might be hard to navigate the software at times, customer service has been willing to virtually hold my hand and solve every single inquiry and issue I've struggled with.
These guys are simply great. I imported all my reviews, over 700 from another app, and they helped me do this process smoothly. The customer service is the best i have ever seen in my life!
I use various Simprosys apps and they are great, the support service is quick and accurate. I 100% recommend their apps and services as I've experienced the benefits on a daily basis.
Great app with affordable price. There are many useful features. The support helps me a lot. Highly recommend!
Excellent app & service. We had it installed a long time ago in two stores, and it works perfectly, with many options. We contacted customer service several times, and they always helped us accurately and quickly. This app is highly recommended.
It took a bit of time to replace Yotpo as I was looking for a more functional review app that also included a "write a review" section. When I found Proviews it hit all the requirements my store needed. With integration, I was further blown away by the service I received. The team did everything from the recommended installation to a few custom needs. Thank you Meet for all your help I has made a significant impact on the store. I would recommend this upgraded review app to anyone.
ADHIA was really helpful. this app and the team behind it was awesome. they help me with all the setup that i need. once again thank you for helping me out. you guys are the best!!!
The best APP to collect reviews and excellent customer Service and support. I will recommend this App to any Shopify store if they are looking for a reliable, stable, best support App for their store. THANK YOU SUPPORT for excellent service.
Absolutely the best app for reviews, got all the functions I needed reviews, rich snippets, Q&As, feed for google shopping, out standing support thank you for being very patient with me and my too many requests all were addressed and answered professionally I won't regret switching from stamped because it is over priced and very poor support. Highly recommended
I wanted to create a REVIEW PAGE instead of having all of the reviews go to the specific products. This team was the ONLY team that was kind and helpful and worked with me get this done. I downloaded (and uninstalled 4 apps!) before I found this one. I WISH I would have found them first. AMAZING help desk, kind people and super patient! The reviews look great and the templates are easy to use!
I am using the review app and got some issue uploading the review correctly. customer support is really helpful in getting fixed and explain what happened, so I can avoid the issue next time
Excellent app, maybe the best one for reviews. I like all apps developed by Simprosys because I trust them for my google marketing and also because of their outstanding customer support. I had to switch from Stamped.io because of the higher cost maybe 10X more than what other apps require and due to their poor support. I highly recommend this app if you want a clean, affordable, rich functions review app.
I started to use this app recently because I wanted a review app that is compatible with google shopping (SEO is a really big game changer for an online shop) I also wanted an app that can support photo reviews. I love proview so far, every piece of text is customizable, so I could translate everything manually into my shop language. (a lot of apps only support one language and can not be customized so this was amazing) The support is also incredibly fast and great. Really enjoying this app so far. I could also load all my past reviews in a CSV file which is also awesome.
All the reviews convinced me to try this app, and I was not dissapointed! I had a lot of reviews already on my website and Mr. Meet was so helpful and helped to import them and to get the app up and running. And now my customers can also leave picture reviews, which I'm so excited about. The app looks so nice on my website, and I love the question/answer section (I already had the app from this same developer, and was also assisted to migrate all the questions into the review section!) so so happy! get this app, you won't regret it!
Great app deveoped by great people. Good communication and support. Easy to get it installed. Support helps you with any questions or issues that arises, if even needed. Strongly recommend this app! Use it together with Google Shopping also.
We switched from another Shopify review app as we wanted to allow customers to be able to leave a photo if they wished . This was a very cost effective swap. But more importantly "Simprosys" have also written other apps for Google Merchant centre product feeds for multiple countries and also Google Product reviews. Very easy to install! The customer service is the best I have witnessed on Shopify . Fast communication and excellent support from Meet although I had no real issues uploading 10,000+ skus. Highly recommended.
We switched from Stamped.io. Proviews support is amazing! Reviews imported, widgets set-up, connected feed to merchant centre and product review feed live all in under 24 hours. Awesome!
Hi, to be honest, never experienced such a good support from these guys. I tried stamped.io beforehand and their support was so bad that I decided to stop working with stamped.io. Thex actually didnt respond within 48h! Only when I cancelled I recieved feedback. The guys from proview usually respond within cpuple of hours. The interface and the options are not as good as for e.g. from stamped.io but they are working on it to make the app better. The value money ratio you get is 1000x better than with stamped.io. Definielty a GO for Proview!
Great app for reviews! It does the job perfectly, integrates really well with our Shopify theme, and their support team is super responsive.
I've worked with Simprosys for a long time. Their customer service is knowledgeable and eager to help. This review app has a lot of cool features. I like the user interface, especially the layout of reviews and questions, on my website. The app is easy to use and has many features, such as displaying a review carousel, generating coupon codes, review drawer, and so on. Simprosys also develops websites, so they really understand the nuts and bolts of Shopify.
I only average one order per day on my store.I have been using this app for 2 weeks (I subscribed to basic pay plan after one week free). I have 6 reviews so far and one q & a. Love this, super easy to use. Installers were fast and ONLY required access. Installer did not need to ask me any questions. I got an email when they finished. I highly recommend this app. I am looking into their other apps as well.
Fantastic app and the support provided is unbelievably good & quick. Whenever I have needed help, they reply almost instantly and sort any issue we have.
Great app, Great customer service. Very supportive and helpful team of nice people. Very responsive. We had no issues using their Proviews app and another app too -both are great. Highly recommended.
Great app, developed by a grea team led by a dedicated, professional and humble Mr. Meet at Simprosys. I can recommend this app to anyone using the Shopify platform that wants their ratings visible in the best way possible. A+
This app was used to replace another review app as my store wasn't getting a lot of product reviews. Product reviews have improved since the app was installed. Great support too. I'll recommend it.
Great review app with lots of features. Support team is very helpful and super fast. An issue with importing my reviews was immediately being worked on and fixed. Also, unbeatable value for money!
