Ponoma

"Last Result": We've paid USD1600 for 550 visits in 2 months and...1 Add to cart action with 1 order (USD15) and about USD500 for Performance+ campaigns with USD0 conversions. Before, we used Pinterest Ads time to time and didn't request anything except their standard report, but I've decided to check the results for Shopify's Performance+ campaigns. When I asked report on US cities and spent time on our website, your manager (Kylila P - Customer Operations) declined my request with comment: "most of the targeting breakdowns aren’t available for Performance+ campaigns, this limitation extends to City." Then we observed data from our hosting partner, who has confirmed that training bot visits ( from one city!) occur on the same days as your "Ads activities". I would never accuse you of this if your manager provided me with simple data on visits by city and time spent by visitors on our site within the framework of the Shopify campaign - but you stubbornly do not want to do this (I have been begging you for more than a week to provide them). In my opinion, you repeat the scam bot visit practice of Facebook, who attracted bots to our website for our money, and tried to hide it too. No more Ads with you! I don't recommend Pinterest for other Shopify businesses.

Perhaps the best application if you need to show worldwide orders to your customers , good Map customization, it's a pity only 500 orders limited, but I hope these guys will upgrade it soon ... Regards, Uri Ponoma https://ponomasteel.com/pages/reviews

they ignored all 3 my requests of support ( no data renewed due to 1 week from our website with help of their installed pixels). It looks like doesn't work.

9 clients with empty profiles (including 6-without websites) were connected , no any requests and orders for 3 months. Wasted time, deleted.

A month ago they were verified as a seller and silence. When I decided to check how our product was presented in their marketplace, it turned out that it was not possible to see it until you bought a paid customer subscription. Useless application, not a single sale or even a request, despite the fact that we ourselves sell directly every day. It’s completely impossible to find yourself on the site spocket.co - there is no basic search function and thousands of strangely similar products, all with 5 reviews :) looks like fakes.

the APP works well if you want to block visitors from some countries. Support is replying quickly, thanks, Tim!

ChatGPT gets workable meta descriptions for listings. I've requested additional support and they answered quickly. Thank you, guys!

That's not free as advertised-they don't allow to test even speed of website after installing their app and ask for money on a second day again and again...I've emailed them with a request to test speed more, then they turned off all the widgets and asked for payment. But I managed to test the speed and performance on 5 places - everywhere my site slowed down dramatically due to their scripts... Deleted as scammers. Uri, PonomaSteel.com

nice tool for my store to cooperate with customers, it works promptly and clear 24 and 7 thank you, Shopify team, for that!

We've upgraded to Business plan for $119/month, but Q&A option doesn't work correctly. Response time of Support is 2 days and more, also, they, couldn't fix anything. We've migrated to down Plan and It looks like we must ti find another APP for our needs... Ponoma team, www.ponomasteel.com

this app looks really useful on our product pages. And thank you, guys, for 1-day support by email. Regards, Uri, www.ponomasteel.com

I've just found the App and...I am really satisfied. I can use a lot of payment badges for my store. Thanks, guys!

Hi, We deleted your App from Shopify in August and didn't use your app 2 months (the last visitor you showed badges was Aug.3), but you continue to charge our credit card. Now, we installed again to write the review and pay your attention to the problem: Your subscription doesn't cancel after deleting on Shopify Account! Please fix it, stop Invoicing ($75) and refund payment last 2 months ($150). You write here about a bug in your system, which charges our credit card, and at the same time send us an email with a refusal to return the erroneously debited funds. Is that what customers should trust when you do this to your customers? Ok, guys, I have no time, but we'll request our bank to solve it. We will ask our bank to open a dispute - you will have to deal with it. Uri Ponoma www.ponomasteel.com ==================================== your reply by email on Nov.3 2020: Hi Uri, I'm sorry to hear that you're looking to cancel. It looks like you're past the 30 day refund window so we can't process that for you. I know we might not have been perfect in the past but can you let me know if there were any recent changes that have affected your cancellation request? With gratitude, Huong Duong Customer Care Representative

I'd started a trial period of the Etsy Marketplace Integration from CedCommerce yesterday. I've connected 50 listings on Etsy together with their support girl . She offered me to connect subscribe Plan with charging card if I wish to connect more 50 listings, but I've decided to try it before... By the end of the day, their software deleted!!! all >50 SKUs in 3 of my 50 listings on Etsy leaving only these marks: ced_2360758796298 - in listing 1 ced_2494337024010 - in listing 2 ced_21389023674445 - in listing 3 I immediately turned off these and no longer dared to connect when their support asked me to do it. It was a great luck, that I noticed the destruction of my listings! Actually, it’s scary when listings that make 182 sales are deleted... What are you doing guys? I should file a lawsuit against you for such "work", but I really no have time to do it. Be sure there is a victim who will do. ======= March.3 update: we've almost repaired 3 listings manually and found another good sync service. Their support asks me to delete this review every day. No guys, don 't waste time on this, we'd trial and something is wrong in your application, if it behaves this way - repair your APP, so that no one else sees your APP delete its products. I admit that those who write positive reviews here did not have to go through this and they are really happy with this APP, may be... Uri, email: admin@ponomasteel.com

User friendly APP with quick support (they answered within few hours). Really working settings for my store's SEO. Thank you guys! Sure, we'll continue to cooperate with SEO Manager.